Care home · St Austell

Penrice House

Rated Good by CQC Rating published 17 February 2023 Rating 3 years old
Residents relaxing in a care home sitting room Illustrative photo, not of Penrice House
Address
Porthpean, St Austell, PL26 6AZ
Run by
Penrice House (St. Austell) Limited
Service
Residential care home
Beds
29 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Registered manager
Rebecca Anne Troubridge Clare Rowehall
Company check
Active, trading since 1980 (46 years), accounts up to date (Companies House 01475148)
Last CQC check
17 Feb 2023
Typical fees Estimated
£1,300–£1,590 a week for residential care. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

More in St Austell: Care homes in St Austell (17) · Best rated care homes in St Austell · Care homes for elderly care in St Austell

CQC page for this service · CQC location ID 1-120946058

Introducing Penrice House

Registered with CQC as a residential care home, Penrice House is based in St Austell, run by Penrice House (St. Austell) Limited. It is registered to support older people.

Its latest CQC rating is Good overall (February 2023). It is one of 17 CQC-registered care homes in and around St Austell; 14 of those are rated Good or Outstanding.

The registered provider

Penrice House is run by Penrice House (st. Austell) Limited (company 01475148), incorporated in 1980, 31 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 11 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

History with CQC

Penrice House has been registered with CQC since January 2011, about 15 years.

CQC has published 4 overall ratings for it (2016–2023), starting at Good and staying Good every time.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 6 CQC reports on file for this address; the newest is from 17 February 2023.

Budgeting for this home

We estimate Penrice House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Council help is possible below £23,250 in savings: ask Cornwall Council for a free care needs assessment.

CQC ratings, area by area

  • SafeGood161 of 193 in Cornwall
  • EffectiveGood170 of 193 in Cornwall
  • CaringGood180 of 193 in Cornwall
  • ResponsiveGood176 of 193 in Cornwall
  • Well-ledGood142 of 193 in Cornwall

From CQC's latest report, published 17 February 2023. Under each rating: how many care homes in Cornwall share it.

How it fits locally

There are 15 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Woodland Residential Care Home, 1.3 miles away.

10 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in St Mewan & Grampound ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.

Needs it is registered to meet

Registration details from CQC.

Reading Penrice House's CQC ratings

Penrice House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 141 of the 192 other care homes in Cornwall that CQC has rated.

The inspection, summarised

  • The provider had systems in place to protect people from the risk of abuse and people told us they felt safe.
  • Risk assessments were completed to help identify and minimise risks people faced.
  • Staff had been recruited safely and during the inspection we observed there were enough staff to respond to people's needs.
  • Systems to manage medicines were judged as being safe.

Inspected 14 January 2023; report published 17 February 2023; supporting 29 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

How its rating has changed

  1. Mar 2016 Good
  2. Jul 2018 Good
  3. May 2021 Inspected but not rated
  4. Feb 2023 Good
  5. Today Rating 3 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

CQC documents

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 25 March 2026 by Cornwall. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Penrice House"). Open Government Licence.

Location and local area

Ward
St Mewan & Grampound
Parliamentary constituency
St Austell and Newquay
Integrated care board
NHS Cornwall and the Isles of Scilly Integrated Care Board
Urban or rural
Urban; further from a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Care homes in PL26 (5)

See the wider area · Directions · OpenStreetMap (ODbL)

Within walking distance

  • Park 740 m (9 min walk)
  • Café 860 m (11 min walk)
  • Place of worship St Levan, 560 m (7 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Family reviews

No family has reviewed Penrice House on The Care Panel so far.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

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How Penrice House compares

  • Rated Good. Across Cornwall, 81% of the 193 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (February 2023) is more recent than 54% of care home ratings in Cornwall.
  • With 29 beds it is larger than 61% of care homes in Cornwall, where the typical home has 22.
  • Registered with CQC in 2011: it has been registered longer than 75% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Cornwall lists 3.

Comparison set: every registered care home in Cornwall, CQC data for Oct 2026.

Nearby options

Guides for families

St Austell: care homes inspected recently

Penrice House: common questions

Is Penrice House registered with CQC?
Penrice House is on the CQC register as a care home (ID 1-120946058) and was rated Good overall in February 2023.
Where is Penrice House?
It is at Porthpean, St Austell, PL26 6AZ.
What kind of care can Penrice House offer?
Penrice House is registered for residential homes. Ask which of these it provides at the moment.
When was Penrice House last inspected?
17 February 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Does Penrice House support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Who is the registered provider for Penrice House?
Penrice House is run by Penrice House (St. Austell) Limited, the registered provider on the CQC register.
How many beds does Penrice House have?
Penrice House has 29 registered places. Ask how many are free now and which rooms have en-suites.
How did Penrice House score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does Penrice House charge?
No fee list from Penrice House has reached us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.

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Penrice House: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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