Care home · Thornbury
Pinecroft and Bristol Outreach
Illustrative photo, not of Pinecroft and Bristol Outreach- Address
- Gloucester Road, Alveston, Thornbury, BS35 3RG
- Run by
- National Autistic Society (The) (17 services)
- Type of provider
- Charity (registered charity 269425)
- Service
- Residential care home
- Beds
- 4 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Languages spoken
- British Sign Language (as stated on autism.org.uk)
- Registered with CQC
- December 2010 (15 years)
- Part of
- National Autistic Society
- Registered manager
- Lea Viljoen
- Company check
- Active, trading since 1975 (51 years), accounts up to date (Companies House 01205298)
- Last CQC check
- 4 Aug 2023
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Thornbury: Care homes in Thornbury (7) · Best rated care homes in Thornbury · Care homes for elderly care in Thornbury · Care homes for physical disability care in Thornbury · Care homes for sensory impairment care in Thornbury
Full report at cqc.org.uk · CQC location ID 1-134621184
Pinecroft and Bristol Outreach at a glance
Registered with CQC as a residential care home, Pinecroft and Bristol Outreach is based in Thornbury, run by National Autistic Society (The). It supports older people, with registered specialisms in physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Good overall (August 2023). It is one of 7 CQC-registered care homes in and around Thornbury; 6 of those are rated Good or Outstanding.
Past CQC ratings
- May 2016
- Aug 2018
- Aug 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 4 August 2023
- CQC inspection report 7 August 2018
- CQC inspection report 14 May 2016
- Inspection report 29 March 2014
- Inspection report 11 December 2012
The neighbourhood
- Ward
- Severn Vale
- Parliamentary constituency
- Thornbury and Yate
- NHS integrated care board
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Type of area
- Larger rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in BS35 (6)
See the wider area · Get directions · © OpenStreetMap contributors
Close by
- Bus stop 180 m (2 min walk) · 10 stops within 600 m
- Pharmacy Alveston Pharmacy, 370 m (5 min walk)
- Shop Alveston Post Office & Store, 370 m (5 min walk)
- Park 140 m (2 min walk)
- Café Wolfridge Cafe, 340 m (4 min walk)
- Place of worship Alveston Methodist Church, 260 m (3 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Specialisms
As listed with the regulator.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 59 of the 73 other care homes in South Gloucestershire that CQC has rated.
Pinecroft and Bristol Outreach over the years
Pinecroft and Bristol Outreach has been registered with CQC since December 2010, about 15 years.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The CQC website holds 5 reports for it, the latest from 4 August 2023.
Inspection findings in brief
- Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- Pinecroft provided people with a homely environment that was safe, clean and well-maintained.
- Checks were completed on the environment to ensure it was safe.
- Staff supported people with their medicines that promoted their independence.
Inspected 5 July 2023; report published 4 August 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The five key questions
- Safe70 of 74 in South Gloucestershire
- Effective71 of 74 in South Gloucestershire
- Caring62 of 74 in South Gloucestershire
- Responsive64 of 74 in South Gloucestershire
- Well-led60 of 74 in South Gloucestershire
CQC key question ratings, published 4 August 2023. Under each rating: how many care homes in South Gloucestershire share it.
Around Thornbury
There are 6 other care homes within 3 miles, 5 of them rated Good or Outstanding; the nearest is Grace Care Centre, 1.2 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (6 of the nearest 25); mental health conditions (4 of the nearest 25).
8 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Severn Vale ward, classed by ONS as larger rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Within about a 10-minute walk there is a pharmacy (5 min), a shop (5 min), a park (2 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
The company behind Pinecroft and Bristol Outreach
Pinecroft and Bristol Outreach is run by National Autistic Society(the) (company 01205298), incorporated in 1975, 35 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 11 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people, other residential care and social work without accommodation for older and disabled people (which includes home care).
National Autistic Society (The) runs 17 CQC-registered services across 11 council areas; 12 of the 17 with a rating are Good or Outstanding (71%), against 83% for the same mix of services across England.
It trades under the National Autistic Society brand, which covers 17 services run by 1 registered provider.
Likely fees
We estimate Pinecroft and Bristol Outreach at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask how often fees rise and whether they go up if care needs increase.
People with savings under £23,250 may get help from South Gloucestershire Council after a needs and financial assessment.
Family reviews
Nobody has reviewed Pinecroft and Bristol Outreach here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Pinecroft and Bristol Outreach in local context
- Rated Good. Across South Gloucestershire, 96% of the 74 rated care homes are Good or Outstanding and 11 are Outstanding.
- Its rating (August 2023) is more recent than 64% of care home ratings in South Gloucestershire.
- With 4 beds it is smaller than 95% of care homes in South Gloucestershire, where the typical home has 21.
- Registered with CQC in 2010: it has been registered longer than 75% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in South Gloucestershire lists 3.
Compared with every CQC-registered care home in South Gloucestershire. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Other care homes near Thornbury with recent ratings
- Grace Care CentreMar 2026
Pinecroft and Bristol Outreach questions answered
- What are Pinecroft and Bristol Outreach's fees?
- No fee list from Pinecroft and Bristol Outreach has reached us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Pinecroft and Bristol Outreach score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How many residents can Pinecroft and Bristol Outreach take?
- CQC capacity for Pinecroft and Bristol Outreach: 4 beds. Ask about current availability and room facilities.
- Who is the registered provider for Pinecroft and Bristol Outreach?
- National Autistic Society (The) is the registered provider for Pinecroft and Bristol Outreach.
- Does Pinecroft and Bristol Outreach support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Pinecroft and Bristol Outreach?
- 4 August 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- What kind of care can Pinecroft and Bristol Outreach offer?
- CQC lists Pinecroft and Bristol Outreach under: residential homes. Check which of these it is actively providing now.
- What is Pinecroft and Bristol Outreach's address?
- It is at Gloucester Road, Alveston, Thornbury, BS35 3RG.
- Is Pinecroft and Bristol Outreach regulated by the Care Quality Commission?
- It is. The CQC register records Pinecroft and Bristol Outreach as a care home, location ID 1-134621184 and was rated Good overall in August 2023.
Care homes in neighbouring towns
In South Gloucestershire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.