Care home · Burnley

Raven House

Rated Good by CQC Rating published 4 June 2025 Rating 1 year old
A support worker playing basketball with a young man Illustrative photo, not of Raven House
Address
1 The Paddock, Highfield Avenue, Burnley, BB10 2PS
Service
Residential care home
Beds
6 (registered with CQC)
Registered with CQC
September 2022 (4 years)
Registered manager
Ashleigh Louise Lonsdale
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10165316)
Last CQC check
4 Jun 2025
Typical fees Estimated
£1,080–£1,330 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-13878557294

About this home

Registered with CQC as a residential care home, Raven House is based in Burnley, run by Blue Ribbon Healthcare Limited. It supports adults under 65, with registered specialisms in learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (June 2025). It is one of 9 CQC-registered care homes in and around Brierfield; 5 of those are rated Good or Outstanding.

Track record

CQC registration dates from September 2022, so the service has been operating for around 4 years under its current registration.

So far CQC has published one overall rating: Good, in June 2025.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Heather Grange, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (4 of the nearest 25).

2 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Lanehead ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

Within about a 10-minute walk there is a shop (7 min), a park (8 min), a café (5 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Raven House is run by Blue Ribbon Healthcare Limited (company 10165316), incorporated in 2016, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Blue Ribbon Healthcare Limited runs 6 CQC-registered services across 4 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

3 of its services are in Lancashire.

Costs to expect

We estimate Raven House at £1,080–£1,330 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£69k.

Ask what notice is given before a fee increase and what triggers one.

Council help is possible below £23,250 in savings: ask Lancashire Council for a free care needs assessment.

Registered specialisms

From the CQC register; ask how each need is met in practice.

Percentage scores by area

CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Raven House scores 81%.

Safe Good 78%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions4 · Exceptional
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 79%
  • Assessing needs4 · Exceptional
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 85%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control4 · Exceptional
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 79%
  • Person-centred Care4 · Exceptional
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 82%
  • Shared direction and culture4 · Exceptional
  • Capable, compassionate and inclusive leaders4 · Exceptional
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 11 March 2025, published 4 June 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 10 August 2026 by Burnley. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Raven House"). Open Government Licence.

Where it is

Ward
Lanehead
Parliamentary constituency
Burnley
NHS area (integrated care board)
NHS Lancashire and South Cumbria Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in BB10 (7)

See the wider area · How to get there · OpenStreetMap (ODbL)

Local amenities

  • Bus stop 220 m (3 min walk) · 15 stops within 600 m
  • Railway station Brierfield, 1.2 km (15 min walk)
  • GP surgery John Sagar Renal Centre, 930 m (12 min walk)
  • Shop Tesco Express, 600 m (7 min walk)
  • Park 640 m (8 min walk)
  • Café Simply Classic Bistro & Bar, 380 m (5 min walk)
  • Place of worship St Cuthbert, 820 m (10 min walk)
  • Library Community Library, 1.0 km (13 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

From the latest CQC inspection

  • There were five people living at the service when we visited.
  • An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability.
  • We found people received high quality individualised support which focused on their goals, aspirations and meeting their care needs.
  • People living at the service had a positive experience and were happy with their care.

Taken from CQC's own findings (Open Government Licence). Read the full report.

How CQC rated each area

  • SafeGood78% score308 of 395 in Lancashire
  • EffectiveGood79% score344 of 395 in Lancashire
  • CaringGood85% score367 of 395 in Lancashire
  • ResponsiveGood79% score354 of 395 in Lancashire
  • Well-ledGood82% score305 of 395 in Lancashire

Ratings from CQC's most recent report, published 4 June 2025. Under each rating: how many care homes in Lancashire share it.

What the ratings tell you

All five areas CQC looks at are rated Good for Raven House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 304 of the 394 other care homes in Lancashire that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 85% and its lowest is Safe at 78%, averaging 81% overall.

Family reviews

Nobody has reviewed Raven House here yet. Have you used it? A short, honest review helps the next family decide.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Review Raven House

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Raven House questions answered

Where is Raven House based?
It is at 1 The Paddock, Highfield Avenue, Burnley, BB10 2PS.
Is Raven House regulated by the Care Quality Commission?
Raven House is on the CQC register as a care home (ID 1-13878557294) and was rated Good overall in June 2025.
What type of care does Raven House provide?
Registration for Raven House covers: residential homes. Check which of these it offers today.
Does Raven House support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When did CQC last rate Raven House?
4 June 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
How big is Raven House?
Raven House is registered for up to 6 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Raven House?
CQC lists Blue Ribbon Healthcare Limited as the provider responsible for Raven House.
How much does care from Raven House cost?
Raven House has not published its fees with us. Residential care home typically costs £1,100 a week (average 2026 self-funder fees in North West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Raven House rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.

Care homes in neighbouring towns

In Lancashire

Free download

Free printable: 40 things to check in a care home

Take it on every visit and compare up to three homes side by side: CQC checks, staffing, daily life, the room, fees and the contract.

Your service? Put this badge on your website

Raven House: rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Ask about availability

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Brierfield, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.