Care home · Sidmouth
Ridgeway Residential Home
Illustrative photo, not of Ridgeway Residential Home- Address
- Salcombe Hill Road, Sidmouth, EX10 8JR
- Run by
- Ridgeway Residential Home Partnership
- Type of provider
- Independent (partnership)
- Service
- Residential care home
- Beds
- 15 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Marta Hiscox
- Last CQC check
- 13 Jan 2025
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Estimate only, from published local rates. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Sidmouth: Care homes in Sidmouth (10) · Best rated care homes in Sidmouth · Care homes for elderly care in Sidmouth
Full report at cqc.org.uk · CQC location ID 1-110174501
About this home
Ridgeway Residential Home is a CQC-registered residential care home in Sidmouth, run by Ridgeway Residential Home Partnership. It is registered to support older people.
At its most recent rating, CQC judged it Good overall (January 2025). It is one of 10 CQC-registered care homes in and around Sidmouth; 9 of those are rated Good or Outstanding.
History with CQC
Ridgeway Residential Home has been registered with CQC since January 2011, about 15 years.
CQC has published 3 overall ratings for it (2016–2025), starting at Requires improvement and improving to Good.
There are 5 CQC reports on file for this address; the newest is from 11 January 2018.
Budgeting for this home
We estimate Ridgeway Residential Home at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
People with savings under £23,250 may get help from Devon Council after a needs and financial assessment.
Strengths and weak spots in the ratings
Ridgeway Residential Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 230 of the 286 other care homes in Devon that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
From the latest CQC inspection
- Ridgeway Residential Home provides personal care for up to 15 people over retirement age who may be living with dementia or may have a physical disability.
- We met with all the people living at the service and spoke to 9 about their experience of this service.
- We spoke with one relative during our visit and had feedback from 2 others.
- Comments included, “Staff are very kind… I like it here” and “They (staff) are kind to me and take care of me”.
Inspected 6 April 2017; report published 11 January 2018; supporting 12 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How it fits locally
There are 8 other care homes within 3 miles, 8 of them rated Good or Outstanding; the nearest is Radway Lodge Residential Home, under 0.5 miles away.
4 of the 17 nearest rated care homes have a more recent rating than this one.
It sits in Sidmouth Rural ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (7 min), a shop (7 min), a park (5 min), a café (7 min) and a bus stop (6 min), which matters for residents who can go out and for visiting family.
Who runs it
Ridgeway Residential Home is the only service its provider, Ridgeway Residential Home Partnership, runs, so it is an independent, single-site operator rather than part of a chain.
CQC's scores in detail
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Ridgeway Residential Home scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 6 September 2024, published 13 January 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
How its rating has changed
- Apr 2016
- Jan 2018
- Jan 2025
- Today Rating 1 year old
Published CQC ratings in date order.
CQC documents
- CQC inspection report 11 January 2018
- CQC inspection report 13 April 2016
- Inspection report 11 February 2014
- Inspection report 30 October 2012
- Inspection report 23 March 2011
Council food inspection
The kitchen has a food hygiene rating of 4 (good), from an inspection on 21 August 2024 by East Devon. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Ridgeway Residential Home"). Open Government Licence.
Area and map
- Ward
- Sidmouth Rural
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Honiton and Sidmouth
- Integrated care board
- NHS Devon Integrated Care Board
- Area classification
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in EX10 (12)
Larger map · Route planner · OpenStreetMap (ODbL)
Close by
- Bus stop 500 m (6 min walk) · 3 stops within 600 m
- GP surgery Sidmouth Health Centre, 650 m (8 min walk)
- Pharmacy Sidmouth Pharmacy, 590 m (7 min walk)
- Shop Co-op Food, 570 m (7 min walk)
- Park The Byes, 390 m (5 min walk)
- Café Rincon Coffee, 580 m (7 min walk)
- Place of worship Saint Teresa's Hall, 540 m (7 min walk)
- Library Sidmouth Library, 640 m (8 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Who they support
Taken from its CQC registration.
Ratings for safety, care and leadership
- Safe75% score252 of 287 in Devon
- Effective75% score260 of 287 in Devon
- Caring75% score248 of 287 in Devon
- Responsive75% score249 of 287 in Devon
- Well-led75% score231 of 287 in Devon
Source: CQC, published 13 January 2025. Under each rating: how many care homes in Devon share it.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Ridgeway Residential Home stands locally
- Rated Good. Across Devon, 90% of the 287 rated care homes are Good or Outstanding and 21 are Outstanding.
- Its rating (January 2025) is more recent than 82% of care home ratings in Devon.
- With 15 beds it is smaller than 73% of care homes in Devon, where the typical home has 25.
- Registered with CQC in 2011: it has been registered longer than 73% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Devon lists 3.
Benchmarked against all CQC-registered care homes in Devon (Oct 2026).
Also nearby
Guides for families
Recently rated care homes near Sidmouth
- Sidmouth Nursing HomeNov 2025
- Malden HouseApr 2026
- Fourways Residential HomeDec 2024
Ridgeway Residential Home questions answered
- How much does Ridgeway Residential Home charge?
- No fee list from Ridgeway Residential Home has reached us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Request a written quote and check what is charged on top.
- How did Ridgeway Residential Home score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How many residents can Ridgeway Residential Home take?
- Ridgeway Residential Home has 15 registered places. Ask how many are free now and which rooms have en-suites.
- Which provider runs Ridgeway Residential Home?
- Ridgeway Residential Home is run by Ridgeway Residential Home Partnership, the registered provider on the CQC register.
- Can Ridgeway Residential Home care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When did CQC last rate Ridgeway Residential Home?
- CQC published the current rating on 13 January 2025, 1 year ago. Older ratings are common, so ask about changes since.
- What type of care does Ridgeway Residential Home provide?
- Ridgeway Residential Home is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Where is Ridgeway Residential Home?
- It is at Salcombe Hill Road, Sidmouth, EX10 8JR.
- Is Ridgeway Residential Home a registered provider?
- It is. The CQC register records Ridgeway Residential Home as a care home, location ID 1-110174501 and was rated Good overall in January 2025.
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