Care home · Birmingham

Rivendell and Lorien (Marsh Lane)

Rated Good by CQC Rating published 30 April 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Rivendell and Lorien (Marsh Lane)
Address
57 and 59 Marsh Lane, Erdington, Birmingham, B23 6HX
Run by
Jaffray Care Society (5 services)
Type of provider
Charity (registered charity 1001885)
Service
Residential care home
Beds
11 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Registered manager
Tayla Allen
Company check
Active, trading since 1990 (36 years), accounts up to date (Companies House 02554367)
Last CQC check
30 Apr 2019
Typical fees Estimated
£1,170–£1,420 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-141984685

About this home

Rivendell and Lorien (Marsh Lane) in Birmingham is registered with the Care Quality Commission as a residential care home, run by Jaffray Care Society. The service is registered to support adults of all ages and lists physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (April 2019). It is one of 57 CQC-registered care homes in and around Royal Sutton Coldfield; 35 of those are rated Good or Outstanding.

Rating history

  1. Oct 2016 Good
  2. Apr 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

CQC documents

Map and area details

Ward
Stockland Green
Parliamentary constituency
Birmingham Erdington
Integrated care board
NHS Birmingham and Solihull Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in B23 (20)

See the wider area · How to get there · © OpenStreetMap contributors

Within walking distance

  • Bus stop 50 m (1 min walk) · 32 stops within 600 m
  • Railway station Erdington, 380 m (5 min walk)
  • GP surgery Sutton Road Surgery, 1.3 km (16 min walk)
  • Pharmacy Lloyds Pharmacy, 590 m (7 min walk)
  • Shop Khyber Shop, 230 m (3 min walk)
  • Park Bleak Hill Park, 520 m (7 min walk)
  • Café York Cafe Diner, 580 m (7 min walk)
  • Place of worship Salvation Army, 170 m (2 min walk)
  • Library Erdington Library, 620 m (8 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Strengths and weak spots in the ratings

Rivendell and Lorien (Marsh Lane) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 155 of the 251 other care homes in Birmingham that CQC has rated.

Budgeting for this home

We estimate Rivendell and Lorien (Marsh Lane) at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

If savings are under the upper limit (£23,250 in England), Birmingham Council may pay part of the cost after a free care needs assessment.

Specialisms

From the CQC register; ask how each need is met in practice.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Elderflower Grange, 0.5 miles away.

14 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Stockland Green ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Within about a 10-minute walk there is a pharmacy (7 min), a shop (3 min), a park (7 min), a café (7 min), a bus stop (1 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.

The inspection, summarised

  • About the service: Rivendell and Lorien provides accommodation and personal care for up to 10 people who require specialist support relating to their learning and physical disabilities.
  • The location comprises of two separate bungalows which sit side by side.
  • Each bungalow has the capacity to accommodate five people.
  • People's experience of using this service: Risks of abuse to people were minimised because staff demonstrated a good awareness of each person's safety needs and how to minimise risks of abuse for them.

Inspected 2 April 2019; report published 30 April 2019; supporting 10 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Who runs it

Rivendell and Lorien (Marsh Lane) is run by Jaffray Care Society (company 02554367), incorporated in 1990, 20 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.

Its registered business activity is nursing care and care for people with learning disabilities, mental health problems or substance misuse.

Jaffray Care Society runs 5 CQC-registered services across 2 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 84% for the same mix of services across England.

4 of its services are in Birmingham.

History with CQC

Rivendell and Lorien (Marsh Lane) has been registered with CQC since January 2011, about 15 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The CQC website holds 5 reports for it, the latest from 30 April 2019.

CQC ratings, area by area

  • SafeGood189 of 253 in Birmingham
  • EffectiveGood220 of 252 in Birmingham
  • CaringGood232 of 252 in Birmingham
  • ResponsiveGood225 of 252 in Birmingham
  • Well-ledGood156 of 252 in Birmingham

From CQC's latest report, published 30 April 2019. Under each rating: how many care homes in Birmingham share it.

Family reviews

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Rivendell and Lorien (Marsh Lane) against its area

  • Rated Good. Across Birmingham, 77% of the 252 rated care homes are Good or Outstanding and 4 are Outstanding.
  • Its rating (April 2019) is more recent than 29% of care home ratings in Birmingham.
  • With 11 beds it is smaller than 55% of care homes in Birmingham, where the typical home has 16.
  • Registered with CQC in 2011: it has been registered longer than 74% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Birmingham lists 3.

Comparison set: every registered care home in Birmingham, CQC data for Oct 2026.

Other care homes close by

Guides for families

Royal Sutton Coldfield: care homes inspected recently

Frequently asked about Rivendell and Lorien (Marsh Lane)

What is Rivendell and Lorien (Marsh Lane)'s address?
It is at 57 and 59 Marsh Lane, Erdington, Birmingham, B23 6HX.
Is Rivendell and Lorien (Marsh Lane) regulated by the Care Quality Commission?
Rivendell and Lorien (Marsh Lane) is on the CQC register as a care home (ID 1-141984685) and was rated Good overall in April 2019.
What services is Rivendell and Lorien (Marsh Lane) registered for?
Its CQC registration covers residential homes. Ask Rivendell and Lorien (Marsh Lane) how it would adapt if needs increase.
Does Rivendell and Lorien (Marsh Lane) support people with dementia?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
How recent is Rivendell and Lorien (Marsh Lane)'s CQC rating?
30 April 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
How big is Rivendell and Lorien (Marsh Lane)?
Rivendell and Lorien (Marsh Lane) has 11 registered places. Ask how many are free now and which rooms have en-suites.
Who is the registered provider for Rivendell and Lorien (Marsh Lane)?
Rivendell and Lorien (Marsh Lane) is run by Jaffray Care Society, the registered provider on the CQC register.
How much does Rivendell and Lorien (Marsh Lane) charge?
We don't have published prices from Rivendell and Lorien (Marsh Lane) yet. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Rivendell and Lorien (Marsh Lane) rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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