Care home · Braintree

Riverdale Care Home

Rated Good by CQC Rating published 8 March 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Riverdale Care Home
Address
65 Duggers Lane, Braintree, CM7 1BA
Run by
Westgate Healthcare (Braintree) Limited
Type of provider
Independent (private company)
Service
Nursing home
Beds
40 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2018 (8 years)
Registered manager
Nathalie Margaret Elizabeth Champion
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08501773)
Last CQC check
8 Mar 2023
Typical fees Estimated
£1,520–£1,850 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Open CQC's full report · CQC location ID 1-5784652772

Riverdale Care Home at a glance

Registered with CQC as a nursing home, Riverdale Care Home is based in Braintree, run by Westgate Healthcare (Braintree) Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (March 2023). It is one of 15 CQC-registered care homes in and around Braintree; 11 of those are rated Good or Outstanding.

Who they support

From the CQC register; ask how each need is met in practice.

History with CQC

CQC registration dates from September 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 3 overall ratings for it (2019–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

The CQC website holds 3 reports for it, the latest from 8 March 2023.

The inspection, summarised

  • The provider had implemented a number of improvements since our last inspection.
  • There was a stable management team in place and more permanent staff had been recruited.
  • People were supported by a consistent staff team who understood their needs and preferences.
  • The provider had reviewed and amended their processes for monitoring the quality and safety of the service.

Inspected 14 February 2023; report published 8 March 2023; supporting 40 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

How it fits locally

There are 17 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Poplars, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).

9 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Braintree South ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a shop (8 min), a park (4 min), a café (7 min), a bus stop (2 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.

The company behind Riverdale Care Home

Riverdale Care Home is run by Westgate Healthcare (braintree) Limited (company 08501773), incorporated in 2013, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities.

Budgeting for this home

We estimate Riverdale Care Home at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.

For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.

Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Ratings for safety, care and leadership

  • SafeGood290 of 364 in Essex
  • EffectiveGood326 of 364 in Essex
  • CaringGood340 of 364 in Essex
  • ResponsiveGood322 of 364 in Essex
  • Well-ledGood270 of 364 in Essex

Ratings from CQC's most recent report, published 8 March 2023. Under each rating: how many care homes in Essex share it.

Past CQC ratings

  1. Sep 2019 Good
  2. Jun 2022 Requires improvement
  3. Mar 2023 Good
  4. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 July 2025 by Braintree. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Riverdale Care Home"). Open Government Licence.

The neighbourhood

Ward
Braintree South
Parliamentary constituency
Braintree
Integrated care board
NHS Essex Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in CM7 (14)

Larger map · Route planner · Map data: OpenStreetMap contributors

Close by

  • Bus stop 150 m (2 min walk) · 12 stops within 600 m
  • Railway station Braintree Freeport, 430 m (5 min walk)
  • Shop The Co-operative Food, 610 m (8 min walk)
  • Park 280 m (4 min walk)
  • Café Costa, 520 m (7 min walk)
  • Place of worship Kingdom Hall, 760 m (9 min walk)
  • Library Braintree Library, 940 m (12 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 269 of the 363 other care homes in Essex that CQC has rated.

Family reviews

No family has reviewed Riverdale Care Home on The Care Panel so far.

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How Riverdale Care Home compares

  • Rated Good. Across Essex, 84% of the 363 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (March 2023) is more recent than 58% of care home ratings in Essex.
  • With 40 beds it is larger than 67% of care homes in Essex, where the typical home has 22.
  • Registered with CQC in 2018: it has been registered longer than 29% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Essex lists 3.

Comparison set: every registered care home in Essex, CQC data for Oct 2026.

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Riverdale Care Home: common questions

How many residents can Riverdale Care Home take?
Riverdale Care Home is registered for up to 40 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Which provider runs Riverdale Care Home?
The registered provider is Westgate Healthcare (Braintree) Limited, according to CQC.
What are Riverdale Care Home's fees?
No fee list from Riverdale Care Home has reached us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Riverdale Care Home rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What kind of care can Riverdale Care Home offer?
CQC lists Riverdale Care Home under: nursing homes. Check which of these it is actively providing now.
Where is Riverdale Care Home based?
It is at 65 Duggers Lane, Braintree, CM7 1BA.
Is Riverdale Care Home a registered provider?
It is. The CQC register records Riverdale Care Home as a care home, location ID 1-5784652772 and was rated Good overall in March 2023.
Is Riverdale Care Home registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate Riverdale Care Home?
8 March 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.

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Riverdale Care Home: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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