Care home · Burgess Hill
Rookwood Residential Home
Illustrative photo, not of Rookwood Residential Home- Address
- 26 Silverdale Road, Burgess Hill, RH15 0EF
- Run by
- South Coast Nursing Homes Limited (9 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 25 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Zoe Claire Francis
- Company check
- Active, trading since 1977 (49 years), accounts up to date (Companies House 01337123)
- Last CQC check
- 31 Dec 2019
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Burgess Hill: Care homes in Burgess Hill (15) · Best rated care homes in Burgess Hill · Care homes for elderly care in Burgess Hill
CQC page for this service · CQC location ID 1-126677629
Rookwood Residential Home at a glance
Rookwood Residential Home in Burgess Hill is registered with the Care Quality Commission as a residential care home, run by South Coast Nursing Homes Limited. It is registered to support older people.
CQC rated it Good overall (December 2019). It is one of 15 CQC-registered care homes in and around Burgess Hill; 11 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Rookwood Residential Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.
History with CQC
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.
No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 5, with the most recent dated 31 December 2019.
How it fits locally
There are 16 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Oaklodge Nursing Home, under 0.5 miles away.
16 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Burgess Hill Franklands ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (6 min), a shop (4 min), a park (5 min), a café (4 min), a bus stop (4 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate Rookwood Residential Home at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
West Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who runs it
Rookwood Residential Home is run by South Coast Nursing Homes Limited (company 01337123), incorporated in 1977, 33 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care.
South Coast Nursing Homes Limited runs 9 CQC-registered services across 2 council areas; 9 of the 9 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
7 of its services are in West Sussex.
Past CQC ratings
- Jun 2015
- Jun 2017
- Dec 2019
- Today Rating 6 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 31 December 2019
- CQC inspection report 28 June 2017
- CQC inspection report 16 June 2015
- Inspection report 8 January 2014
- Inspection report 19 April 2013
The kitchen's hygiene score
The kitchen has a food hygiene rating of 4 (good), from an inspection on 19 February 2026 by Mid Sussex. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Rookwood Residential Home"). Open Government Licence.
Where it is
- Ward
- Burgess Hill Franklands
- Parliamentary constituency
- Mid Sussex
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in RH15 (15)
Larger map · How to get there · Map © OpenStreetMap contributors
Around the building
- Bus stop 290 m (4 min walk) · 19 stops within 600 m
- Railway station Burgess Hill, 410 m (5 min walk)
- GP surgery Silverdale Practice, 230 m (3 min walk)
- Pharmacy Hopkins Pharmacy, 520 m (6 min walk)
- Shop Day 1 Local Express, 310 m (4 min walk)
- Park 380 m (5 min walk)
- Café Silvas, 330 m (4 min walk)
- Place of worship All Saints' United Reformed Church, 250 m (3 min walk)
- Library Burgess Hill Library, 810 m (10 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Who the service is registered for
Specialisms as registered with CQC.
What CQC's inspectors reported
- People were cared for by staff who knew how to keep them safe and protect them from avoidable harm.
- There were enough staff available to meet people's needs promptly.
- Incidents and accidents were investigated, and actions taken to prevent a reoccurrence.
- Infection control procedures were followed by staff.
Inspected 29 November 2019; report published 31 December 2019; supporting 22 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe267 of 317 in West Sussex
- Effective289 of 317 in West Sussex
- Caring294 of 317 in West Sussex
- Responsive286 of 317 in West Sussex
- Well-led233 of 317 in West Sussex
CQC key question ratings, published 31 December 2019. Under each rating: how many care homes in West Sussex share it.
Family reviews
There are no reviews of Rookwood Residential Home yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Rookwood Residential Home against its area
- Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (December 2019) is more recent than 23% of care home ratings in West Sussex.
- With 25 beds it is smaller than 56% of care homes in West Sussex, where the typical home has 28.
- Registered with CQC in 2011: it has been registered longer than 55% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in West Sussex lists 3.
Benchmarked against all CQC-registered care homes in West Sussex (Oct 2026).
Nearest care homes
Guides for families
Recently rated care homes near Burgess Hill
- Edward HouseFeb 2025
- St Annes Residential Care HomeJan 2026
- Hilgay Care HomeMay 2025
Frequently asked about Rookwood Residential Home
- When was Rookwood Residential Home last inspected?
- The rating now shown was published on 31 December 2019, 6 years ago. Ask what has changed since then, for example in management or staffing.
- Is Rookwood Residential Home registered for dementia care?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- What kind of care can Rookwood Residential Home offer?
- CQC lists Rookwood Residential Home under: residential homes. Check which of these it is actively providing now.
- Is Rookwood Residential Home regulated by the Care Quality Commission?
- Yes. Rookwood Residential Home is registered with the Care Quality Commission as a care home (location ID 1-126677629) and was rated Good overall in December 2019.
- What is Rookwood Residential Home's address?
- It is at 26 Silverdale Road, Burgess Hill, RH15 0EF.
- How did Rookwood Residential Home score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does Rookwood Residential Home charge?
- Rookwood Residential Home has not published its fees with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who runs Rookwood Residential Home?
- South Coast Nursing Homes Limited is the registered provider for Rookwood Residential Home.
- How big is Rookwood Residential Home?
- CQC capacity for Rookwood Residential Home: 25 beds. Ask about current availability and room facilities.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.