Care home · Liss

Rotherbank

Rated Good by CQC Rating published 17 September 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from September 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Rotherbank
Address
Rotherbank Farm Lane, Liss Forest, Liss, GU33 7BJ
Run by
Rotherbank Residential Care Home Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
21 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Garden
Garden for residents (as stated on rotherbank.com)
En-suite rooms
En-suite rooms available (as stated on rotherbank.com)
Registered with CQC
August 2014 (12 years)
Registered manager
Christine Ann Hillyer
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07339460)
Last CQC check
17 Sep 2019
Typical fees Estimated
£1,460–£1,780 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-1615338083

Rotherbank at a glance

Rotherbank is a CQC-registered residential care home in Liss, run by Rotherbank Residential Care Home Limited. Its CQC registration covers older people, including people living with dementia.

At its most recent rating, CQC judged it Good overall (September 2019). It is one of 10 CQC-registered care homes in and around Liss; 7 of those are rated Good or Outstanding.

Who runs it

Rotherbank is run by Rotherbank Residential Care Home Limited (company 07339460), incorporated in 2010, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

How long it has been running

CQC registration dates from August 2014, so the service has been operating for around 12 years under its current registration.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 2, with the most recent dated 17 September 2019.

What it may cost

We estimate Rotherbank at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

Council help is possible below £23,250 in savings: ask Hampshire Council for a free care needs assessment.

From the latest CQC inspection

  • The practices adopted by the home protected people from harm.
  • Enough staff were on duty to meet the needs of people and robust recruitment practices were in place.
  • People were relaxed in the company of staff and relatives confirmed they felt people were safe living at Rotherbank.
  • Staff received induction and training appropriate to their job role.

Inspected 5 August 2019; report published 17 September 2019; supporting 20 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

The local picture

There are 9 other care homes within 3 miles, 6 of them rated Good or Outstanding; the nearest is Forest Brow Care Home, under 0.5 miles away.

17 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Liss ward, classed by ONS as smaller rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 323 of the 434 other care homes in Hampshire that CQC has rated.

Past CQC ratings

  1. Feb 2017 Good
  2. Sep 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

CQC reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 21 November 2025 by East Hampshire. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Rotherbank Residential Care Home Ltd"). Open Government Licence.

Where it is

Ward
Liss
Parliamentary constituency
East Hampshire
Local NHS (ICB)
NHS Hampshire and Isle of Wight Integrated Care Board
Setting
Smaller rural · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in GU33 (10)

Bigger map · How to get there · OpenStreetMap (ODbL)

Around the building

  • Bus stop 300 m (4 min walk) · 4 stops within 600 m
  • Railway station Liss, 900 m (11 min walk)
  • GP surgery Riverside Kelsey Surgery, 990 m (12 min walk)
  • Pharmacy Boots, 1.0 km (13 min walk)
  • Shop Tesco Express, 1.0 km (13 min walk)
  • Place of worship Hope Church, 300 m (4 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Ratings for safety, care and leadership

  • SafeGood360 of 435 in Hampshire
  • EffectiveGood388 of 435 in Hampshire
  • CaringGood401 of 435 in Hampshire
  • ResponsiveGood383 of 435 in Hampshire
  • Well-ledGood324 of 435 in Hampshire

CQC key question ratings, published 17 September 2019. Under each rating: how many care homes in Hampshire share it.

Specialisms

From the CQC register; ask how each need is met in practice.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Hampshire, 85% of the 434 rated care homes are Good or Outstanding and 26 are Outstanding.
  • Its rating (September 2019) is more recent than 29% of care home ratings in Hampshire.
  • With 21 beds it is smaller than 56% of care homes in Hampshire, where the typical home has 25.
  • Registered with CQC in 2014: it has been registered longer than 44% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Hampshire lists 3.

Benchmarked against all CQC-registered care homes in Hampshire (Oct 2026).

Nearby options

Guides for families

Liss: care homes inspected recently

Rotherbank questions answered

When was Rotherbank last inspected?
The latest rating is dated 17 September 2019, 7 years ago; ask whether there have been changes since.
Can Rotherbank care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
What type of care does Rotherbank provide?
CQC lists Rotherbank under: residential homes. Check which of these it is actively providing now.
Is Rotherbank a registered provider?
Yes. Rotherbank is registered with the Care Quality Commission as a care home (location ID 1-1615338083) and was rated Good overall in September 2019.
Where is Rotherbank based?
It is at Rotherbank Farm Lane, Liss Forest, Liss, GU33 7BJ.
How is Rotherbank rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Rotherbank cost?
Rotherbank's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who runs Rotherbank?
CQC lists Rotherbank Residential Care Home Limited as the provider responsible for Rotherbank.
How many beds does Rotherbank have?
Rotherbank can take up to 21 residents. Ask what is free now and about en-suite rooms.

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