Rutland House

Who runs it

Rutland House is run by Shelton Care Limited (company 03066903), incorporated in 1995, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.

Its registered business activity is nursing care, care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.

Shelton Care Limited runs 6 CQC-registered services; 6 of the 6 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.

All 6 are in Stoke-on-Trent, so it is a local operator rather than a national chain.

It trades under the National Care Group brand, which covers 49 services run by 17 registered providers.

How long it has been running

Rutland House has been registered with CQC since August 2012, about 14 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

3 reports have been published for this location, most recently on 19 February 2019.

What it may cost

We estimate Rutland House at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.

Ask what notice is given before a fee increase and what triggers one.

With savings below £23,250, Stoke-on-Trent Council may contribute once it has carried out a free needs assessment.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Rutland House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 53 of the 75 other care homes in Stoke-on-Trent that CQC has rated.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Cauldon Place, under 0.5 miles away.

18 of the 21 nearest rated care homes have a more recent rating than this one.

It sits in Hanley Park, Joiner's Square & Shelton ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (2 min), a shop (7 min), a park (4 min), a café (7 min) and a bus stop (5 min), which matters for residents who can go out and for visiting family.