Care home · Stoke On Trent
The Cedars
Illustrative photo, not of The Cedars- Address
- 2 Harding Road, Hanley, Stoke On Trent, ST1 3BQ
- Run by
- Delam Care Limited (7 services)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Registered with CQC
- December 2010 (15 years)
- Part of
- CareTech Community Services
- Registered manager
- Lillian Ann Brownsill
- Company check
- Active, trading since 1994 (31 years), accounts up to date (Companies House 02995783)
- Last CQC check
- 30 Sep 2026
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-127807178
Introducing The Cedars
The Cedars is a CQC-registered residential care home in Stoke On Trent, run by Delam Care Limited. Its registered specialisms include learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (September 2026). It is one of 42 CQC-registered care homes in and around Stoke-on-Trent; 36 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe75% score62 of 77 in Stoke-on-Trent
- Effective75% score67 of 77 in Stoke-on-Trent
- Caring75% score70 of 77 in Stoke-on-Trent
- Responsive75% score68 of 77 in Stoke-on-Trent
- Well-led75% score55 of 77 in Stoke-on-Trent
CQC key question ratings, published 30 September 2026. Under each rating: how many care homes in Stoke-on-Trent share it.
History with CQC
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.
The CQC website holds 5 reports for it, the latest from 19 January 2019.
Budgeting for this home
We estimate The Cedars at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Ask what notice is given before a fee increase and what triggers one.
If savings are under the upper limit (£23,250 in England), Stoke-on-Trent Council may pay part of the cost after a free care needs assessment.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Westcroft Nursing Home Ltd, under 0.5 miles away.
Its rating is more recent than any of the 22 nearest rated care homes.
It sits in Hanley Park, Joiner's Square & Shelton ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (7 min), a shop (2 min), a park (4 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
From the latest CQC inspection
- Who the service is for This service provides support to people who have specialist needs relating to mental health and learning disabilities.
- Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
- We found effective systems were in place to ensure people received care in line with this guidance.
- They said, “I know I can approach staff if I want to” and “They talk to me and tell me I'm not on my own and try and help me.” The person told us staff were always on site, and they received support to access their medicines when needed.
Inspected 10 December 2018; report published 19 January 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 54 of the 76 other care homes in Stoke-on-Trent that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
CQC's scores in detail
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, The Cedars scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 14 September 2026, published 30 September 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
How its rating has changed
- Feb 2016
- Jan 2019
- Sep 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 19 January 2019
- CQC inspection report 25 February 2016
- Inspection report 6 September 2013
- Inspection report 12 February 2013
- Inspection report 6 March 2012
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 27 August 2025 by Stoke-On-Trent. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "The Cedars"). Open Government Licence.
Area and map
- Ward
- Hanley Park, Joiner's Square & Shelton
- Parliamentary constituency
- Stoke-on-Trent Central
- Integrated care board
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Care homes in ST1 (12)
Open the full map · Plan a journey · Map data: OpenStreetMap contributors
Close by
- Bus stop 110 m (1 min walk) · 34 stops within 600 m
- Railway station Stoke-on-Trent, 1.1 km (14 min walk)
- GP surgery Shelton Primary Care Centre, 550 m (7 min walk)
- Pharmacy Norfolk St Pharmacy, 570 m (7 min walk)
- Shop Premier, 160 m (2 min walk)
- Park Hanley Park, 310 m (4 min walk)
- Café Hanley Park Pavilion, 250 m (3 min walk)
- Place of worship City Central Mosque, 120 m (1 min walk)
- Library City Central Library, 600 m (7 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Who it can help
Taken from its CQC registration.
Ownership and company checks
The Cedars is run by Delam Care Limited (company 02995783), incorporated in 1994, 16 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other residential care.
Delam Care Limited runs 7 CQC-registered services; 6 of the 6 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 7 are in Stoke-on-Trent, so it is a local operator rather than a national chain.
It trades under the CareTech Community Services brand, which covers 148 services run by 31 registered providers.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How The Cedars compares
- Rated Good. Across Stoke-on-Trent, 81% of the 77 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (September 2026) is more recent than 96% of care home ratings in Stoke-on-Trent.
- With 6 beds it is smaller than 79% of care homes in Stoke-on-Trent, where the typical home has 24.
- Registered with CQC in 2010: it has been registered longer than 92% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Stoke-on-Trent lists 4.
Based on the CQC register for Stoke-on-Trent as at Oct 2026.
Nearest care homes
Guides for families
Similar care homes near Stoke-on-Trent, rated recently
- Choices Housing Association Limited - 1 William StreetAug 2026
- PoplarsSep 2026
- Goldenpark Nursing HomeAug 2025
What families ask about The Cedars
- Is The Cedars rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does The Cedars charge?
- We don't have published prices from The Cedars yet. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for The Cedars?
- The Cedars is run by Delam Care Limited, the registered provider on the CQC register.
- How many beds does The Cedars have?
- CQC capacity for The Cedars: 6 beds. Ask about current availability and room facilities.
- How recent is The Cedars's CQC rating?
- CQC published the current rating on 30 September 2026. Older ratings are common, so ask about changes since.
- Is The Cedars registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is The Cedars regulated by the Care Quality Commission?
- Yes. The Cedars is registered with the Care Quality Commission as a care home (location ID 1-127807178) and was rated Good overall in September 2026.
- What is The Cedars's address?
- It is at 2 Harding Road, Hanley, Stoke On Trent, ST1 3BQ.
- What type of care does The Cedars provide?
- CQC lists The Cedars under: residential homes. Check which of these it is actively providing now.
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In Stoke-on-Trent
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.