Care home · Plymouth
Ryver House
Top rated 2026 · one of the services in Plymouth rated Outstanding by CQC
Illustrative photo, not of Ryver House- Address
- 189 Victoria Road, Plymouth, PL5 1QT
- Run by
- Alpha Care SW Ltd (3 services)
- Service
- Residential care home
- Beds
- 3 (registered with CQC)
- Registered with CQC
- January 2022 (4 years)
- Registered manager
- Sarah-Jane Owen
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11484426)
- Last CQC check
- 8 Feb 2023
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
Open CQC's full report · CQC location ID 1-12383501806
Ryver House at a glance
Ryver House is a CQC-registered residential care home in Plymouth, run by Alpha Care SW Ltd. Its registered specialisms include physical disabilities, learning disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Outstanding overall (February 2023). It is one of 11 CQC-registered care homes in and around Saltash; 9 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Brunel House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).
12 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in St Budeaux ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (7 min), a shop (5 min), a park (7 min), a café (9 min), a bus stop (1 min) and a railway station (10 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Ryver House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Council help is possible below £23,250 in savings: ask Plymouth Council for a free care needs assessment.
What inspectors found
- Right Support: People received exceptional care because staff and the management team were passionate about providing people with high quality person centred care that placed people's goals and aspirations at the centre of the service they provided.
- Staff worked with people continuously to improve the quality of their life and promote their well-being.
- People received support from a dedicated team of staff who in some instances had been specifically recruited to work with individuals, and who knew people extremely well.
- Staff continuously looked for ways to enhance the quality of people's lives.
Inspected 5 December 2022; report published 8 February 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Track record
Registered in January 2022, it has 4 years on the CQC register.
So far CQC has published one overall rating: Outstanding, in February 2023.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The company behind Ryver House
Ryver House is run by Alpha Care Sw Ltd (company 11484426), incorporated in 2018, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.
Alpha Care SW Ltd runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 3 are in Plymouth, so it is a local operator rather than a national chain.
How CQC rated each area
- Safe67 of 85 in Plymouth
- Effective67 of 85 in Plymouth
- Caring66 of 85 in Plymouth
- Responsive9 of 85 in Plymouth
- Well-led9 of 85 in Plymouth
Ratings from CQC's most recent report, published 8 February 2023. Under each rating: how many care homes in Plymouth share it; for example, 9 of 85 care homes in Plymouth rated Outstanding for Responsive.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
The ratings in context
Looking at the five areas: Responsive and Well-led are rated Outstanding; 3 other areas are Good.
Across Plymouth, 9 of 85 rated care homes are Outstanding for Responsive (11%), while 9 of 85 rated care homes are Outstanding for Well-led (11%).
Outstanding ratings for a single area are uncommon; the Responsive and Well-led section of the report gives examples of what inspectors saw.
How its rating has changed
- Feb 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 8 February 2023
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 July 2025 by Plymouth City. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Ryver House"). Open Government Licence.
Finding it
- Ward
- St Budeaux
- Council
- Plymouth City Council · paying for care
- Parliamentary constituency
- Plymouth Moor View
- Integrated care board
- NHS Devon Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in PL5 (9)
Bigger map · Get directions · Base map © OpenStreetMap
Within walking distance
- Bus stop 30 m (1 min walk) · 18 stops within 600 m
- Railway station St Budeaux Victoria Road, 780 m (10 min walk)
- GP surgery Ocean Health Group, 570 m (7 min walk)
- Pharmacy Well Pharmacy, 550 m (7 min walk)
- Shop Shop on the corner, 420 m (5 min walk)
- Park 540 m (7 min walk)
- Café Honey's, 740 m (9 min walk)
- Place of worship St Boniface Church, 640 m (8 min walk)
- Library St Budeaux Library, 680 m (8 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Family reviews
There are no reviews of Ryver House yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Quick answers about Ryver House
- How recent is Ryver House's CQC rating?
- Its current CQC rating dates from 8 February 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Ryver House registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- What type of care does Ryver House provide?
- Ryver House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Is Ryver House a registered provider?
- It is. The CQC register records Ryver House as a care home, location ID 1-12383501806 and was rated Outstanding overall in February 2023.
- Where is Ryver House?
- It is at 189 Victoria Road, Plymouth, PL5 1QT.
- How did Ryver House score on each CQC key question?
- CQC rates five key questions. For Ryver House: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- What are Ryver House's fees?
- Ryver House hasn't shared a price list with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who runs Ryver House?
- Alpha Care SW Ltd is the registered provider for Ryver House.
- How big is Ryver House?
- CQC capacity for Ryver House: 3 beds. Ask about current availability and room facilities.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.