Care home · Feltham
Sandbanks Resource Centre
Illustrative photo, not of Sandbanks Resource Centre- Address
- Beattie Close, Feltham, TW14 9RR
- Run by
- London Borough of Hounslow (3 services)
- Type of provider
- Council-run
- Service
- Residential care home, Rehabilitation (illness/injury)
- Beds
- 62 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2012 (14 years)
- Registered manager
- Dian Angela Sampson
- Last CQC check
- 31 Jan 2025
- Typical fees Estimated
- £1,500–£1,830 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Ashford: Care homes in Ashford (4) · Care homes for dementia care in Ashford · Care homes for elderly care in Ashford · Care homes for physical disability care in Ashford
Read the full CQC inspection report · CQC location ID 1-427602743
About Sandbanks Resource Centre
Registered with CQC as a residential care home, Sandbanks Resource Centre is based in Feltham, run by London Borough of Hounslow. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Requires improvement overall (January 2025). Safe and Well-led were rated Requires improvement. It is one of 4 CQC-registered care homes in and around Ashford; 2 of those are rated Good or Outstanding.
Inspection findings in brief
- We identified issues in relation to the development of risk management plans, ensuring care was provided in the least restrictive manner possible by undertaking mental capacity assessments and ensuring information on the administration of medicines was provided.
- It provides care for up to 62 people who are no longer able to live independently at home.
- The home is situated within a residential area of the London Borough of Hounslow.
- People said that care workers wore personal protective equipment (PPE) when providing support.
Inspected 27 February 2019; report published 21 March 2019; supporting 55 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Reading Sandbanks Resource Centre's CQC ratings
For Sandbanks Resource Centre, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Hounslow, 6 of 29 rated care homes are Requires improvement for Safe (21%), while 3 of 29 rated care homes are Requires improvement for Well-led (10%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Costs to expect
We estimate Sandbanks Resource Centre at £1,500–£1,830 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £78k–£95k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
With savings below £23,250, Hounslow Council may contribute once it has carried out a free needs assessment.
Ratings for safety, care and leadership
- Safe6 of 29 in Hounslow
- Effective27 of 29 in Hounslow
- Caring28 of 29 in Hounslow
- Responsive23 of 29 in Hounslow
- Well-led3 of 29 in Hounslow
From CQC's latest report, published 31 January 2025. Under each rating: how many care homes in Hounslow share it.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is The White House, 0.6 miles away.
6 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Feltham West ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (6 min), a shop (6 min), a park (3 min), a café (6 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
Needs it is registered to meet
Specialisms as registered with CQC.
The registered provider
London Borough of Hounslow runs 3 CQC-registered services; 2 of the 3 with a rating are Good or Outstanding (67%), against 85% for the same mix of services across England.
All 3 are in Hounslow, so it is a local operator rather than a national chain.
Ratings over time
- Mar 2015
- Sep 2016
- Mar 2019
- Jan 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 21 March 2019
- CQC inspection report 6 September 2016
- CQC inspection report 30 March 2015
- Inspection report 20 March 2014
- Inspection report 29 May 2013
- Inspection report 23 November 2012
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 31 July 2025 by Hounslow. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Sandbanks Residential Home"). Open Government Licence.
The neighbourhood
- Ward
- Feltham West
- Parliamentary constituency
- Feltham and Heston
- Local NHS (ICB)
- NHS West and North London Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
Open the full map · Plan a journey · © OpenStreetMap contributors
Local amenities
- Bus stop 210 m (3 min walk) · 13 stops within 600 m
- Railway station Feltham, 1.0 km (13 min walk)
- GP surgery Grove Village Medical Centre, 480 m (6 min walk)
- Pharmacy Edwards & Taylor, 480 m (6 min walk)
- Shop Kings Wines, 480 m (6 min walk)
- Park Cage Park, 210 m (3 min walk)
- Café Bedfont Cafe, 480 m (6 min walk)
- Place of worship Southville Methodist Church, 270 m (3 min walk)
- Library Grove Village Library, 470 m (6 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Track record
CQC registration dates from May 2012, so the service has been operating for around 14 years under its current registration.
CQC has published 4 overall ratings for it (2015–2025), starting at Requires improvement and improving to Good.
The CQC website holds 6 reports for it, the latest from 21 March 2019.
Family reviews
No family has reviewed Sandbanks Resource Centre on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Requires improvement. Across Hounslow, 90% of the 29 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (January 2025) is more recent than 62% of care home ratings in Hounslow.
- With 62 beds it is larger than 88% of care homes in Hounslow, where the typical home has 10.
- Registered with CQC in 2012: it has been registered longer than 38% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Hounslow lists 3.
- Areas CQC rated below Good: Safe (21% of care homes in Hounslow are also rated below Good here); Well-led (10% of care homes in Hounslow are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Hounslow. Source: CQC register, Oct 2026.
Nearest care homes
Guides for families
Recently rated care homes near Ashford
- The Cedars Care HomeAug 2026
Questions about Sandbanks Resource Centre
- Is Sandbanks Resource Centre rated well for safety?
- CQC rates five key questions. For Sandbanks Resource Centre: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Sandbanks Resource Centre charge?
- Sandbanks Resource Centre has not published its fees with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Sandbanks Resource Centre?
- On CQC's register the provider is London Borough of Hounslow.
- How many residents can Sandbanks Resource Centre take?
- CQC registers Sandbanks Resource Centre for 62 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How recent is Sandbanks Resource Centre's CQC rating?
- The rating now shown was published on 31 January 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Does Sandbanks Resource Centre support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Sandbanks Resource Centre regulated by the Care Quality Commission?
- Yes: CQC lists it as a care home under location ID 1-427602743 and was rated Requires improvement overall in January 2025.
- Where is Sandbanks Resource Centre based?
- It is at Beattie Close, Feltham, TW14 9RR.
- What type of care does Sandbanks Resource Centre provide?
- CQC lists Sandbanks Resource Centre under: residential homes, rehabilitation (illness/injury). Check which of these it is actively providing now.
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In Hounslow
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.