Care home · Folkestone
St Heliers Care Home
Illustrative photo, not of St Heliers Care Home- Address
- 25-26 Clifton Gardens, Folkestone, CT20 2EF
- Run by
- Fraser Residential Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 30 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Gemma Heynes
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03921921)
- Last CQC check
- 23 Jul 2022
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Folkestone: Care homes in Folkestone (31) · Best rated care homes in Folkestone · Care homes for dementia care in Folkestone · Care homes for elderly care in Folkestone · Care homes for care for adults under 65 in Folkestone
CQC page for this service · CQC location ID 1-107256697
An overview of St Heliers Care Home
Registered with CQC as a residential care home, St Heliers Care Home is based in Folkestone, run by Fraser Residential Limited. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Good overall (July 2022). Well-led was rated Requires improvement. It is one of 31 CQC-registered care homes in and around Folkestone; 23 of those are rated Good or Outstanding.
Key points from CQC's visit
- The quality of service people received had improved since our last inspection.
- People told us that they felt safe and they received the care and support that they needed.
- Since the last inspection a new manager had been appointed.
- They were in the process of registering with the Care Quality Commission.
Inspected 9 June 2022; report published 23 July 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The five key questions
- Safe353 of 455 in Kent
- Effective400 of 455 in Kent
- Caring406 of 455 in Kent
- Responsive395 of 455 in Kent
- Well-led107 of 455 in Kent
As rated by CQC, published 23 July 2022. Under each rating: how many care homes in Kent share it.
Strengths and weak spots in the ratings
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Kent, 107 of 455 rated care homes are Requires improvement for Well-led (24%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Earlier inspections
- Aug 2016
- Mar 2018
- Jul 2019
- Oct 2021
- Jul 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 23 July 2022
- CQC inspection report 7 October 2021
- CQC inspection report 31 July 2019
- CQC inspection report 8 March 2018
- CQC inspection report 25 August 2016
- Inspection report 4 November 2014
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 30 January 2026 by Folkestone and Hythe. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "St. Heliers"). Open Government Licence.
Area and map
- Ward
- Folkestone Central
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Folkestone and Hythe
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in CT20 (20)
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Within walking distance
- Bus stop 50 m (1 min walk) · 13 stops within 600 m
- Railway station Folkestone Central, 740 m (9 min walk)
- GP surgery The Manor Clinic, 480 m (6 min walk)
- Pharmacy Central Pharmacy, 700 m (9 min walk)
- Shop Tesco Express, 270 m (3 min walk)
- Park Lower Leas Coastal Park, 120 m (1 min walk)
- Café HatHats, 210 m (3 min walk)
- Place of worship Holy Trinity, 180 m (2 min walk)
- Library Folkestone Library and Community Learning Centre, 840 m (10 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Who the service is registered for
Specialisms as registered with CQC.
Who runs it
St Heliers Care Home is run by Fraser Residential Limited (company 03921921), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Track record
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 5 overall ratings for it (2016–2022), starting at Requires improvement and improving to Good.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
6 reports have been published for this location, most recently on 23 July 2022.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Hatfield Lodge, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: dementia (7 of the nearest 25).
9 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Folkestone Central ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (9 min), a shop (3 min), a park (1 min), a café (3 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate St Heliers Care Home at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Council help is possible below £23,250 in savings: ask Kent Council for a free care needs assessment.
Family reviews
There are no reviews of St Heliers Care Home yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
St Heliers Care Home against its area
- Rated Good. Across Kent, 79% of the 454 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (July 2022) is more recent than 52% of care home ratings in Kent.
- With 30 beds it is larger than 55% of care homes in Kent, where the typical home has 24.
- Registered with CQC in 2010: it has been registered longer than 89% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Kent lists 3.
- Areas CQC rated below Good: Well-led (26% of care homes in Kent are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Kent as at Oct 2026.
Other care homes close by
Guides for families
Similar care homes near Folkestone, rated recently
- Maple HouseJun 2025
- SeaviewDec 2024
St Heliers Care Home questions answered
- What services is St Heliers Care Home registered for?
- CQC lists St Heliers Care Home under: residential homes. Check which of these it is actively providing now.
- Is St Heliers Care Home regulated by the Care Quality Commission?
- Yes: CQC lists it as a care home under location ID 1-107256697 and was rated Good overall in July 2022.
- Where is St Heliers Care Home based?
- It is at 25-26 Clifton Gardens, Folkestone, CT20 2EF.
- When did CQC last rate St Heliers Care Home?
- The rating now shown was published on 23 July 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- Is St Heliers Care Home registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Who runs St Heliers Care Home?
- Fraser Residential Limited is the registered provider for St Heliers Care Home.
- How big is St Heliers Care Home?
- St Heliers Care Home has 30 registered places. Ask how many are free now and which rooms have en-suites.
- How is St Heliers Care Home rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- How much does care from St Heliers Care Home cost?
- No fee list from St Heliers Care Home has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
Care homes in neighbouring towns
In Kent
Free download
Choosing a care home: the 40-point checklist
Use it to compare up to three homes on the same questions, from CQC reports and staffing to the room, fees and contract terms.
Show families your CQC rating on your own site
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.