Care home · Kensington and Chelsea

St Teresa's Care Home

Rated Good by CQC Rating published 22 June 2025 Rating 1 year old
An older couple playing a stacking game at a table Illustrative photo, not of St Teresa's Care Home
Address
40-46 Roland Gardens, London, SW7 3PW
Type of provider
Charity (registered charity 1198657)
Service
Residential care home
Beds
26 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2023 (3 years)
Registered manager
Lendell Juva Latoya Elizabeth Morrison
Last CQC check
22 Jun 2025
Typical fees Estimated
£1,500–£1,830 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-14248708882

About this home

St Teresa's Care Home in Kensington and Chelsea is registered with the Care Quality Commission as a residential care home, run by Sisters Hospitallers of the Sacred Heart of Jesus CIO. Its registered specialisms include dementia, sight or hearing loss and drug or alcohol problems.

CQC rated it Good overall (June 2025). It is one of 16 CQC-registered care homes in and around Chelsea; 13 of those are rated Good or Outstanding.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Ellesmere House, under 0.5 miles away.

10 of the 21 nearest rated care homes have a more recent rating than this one.

It sits in Courtfield ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (5 min), a shop (3 min), a park (8 min), a café (3 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.

The registered provider

Sisters Hospitallers of the Sacred Heart of Jesus CIO runs 3 CQC-registered services across 3 council areas; 1 of the 3 with a rating are Good or Outstanding (33%), against 83% for the same mix of services across England.

Costs to expect

We estimate St Teresa's Care Home at £1,500–£1,830 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £78k–£95k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Kensington and Chelsea Council can help with costs for people with savings under £23,250, starting with a free assessment.

Key points from CQC's visit

  • During our inspection there were 20 people using the service, of which 16 were receiving personal care.
  • During the assessment we spoke with the registered manager, and management team, 5 people or their relatives, and 10 care staff for their feedback about the service.
  • Staff were appropriately recruited, and people were supported, and enabled to take acceptable risks in a proactive, encouraging, manner.
  • People were enabled to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Supporting 20 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

CQC's scores in detail

Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, St Teresa's Care Home scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 1 May 2025, published 22 June 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.

Rating history

  1. Sep 2014 Inspected but not rated
  2. May 2016 Good
  3. Dec 2018 Requires improvement
  4. Feb 2020 Good
  5. May 2022 Inspected but not rated
  6. Jun 2025 Good
  7. Today Rating 1 year old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

The neighbourhood

Ward
Courtfield
Parliamentary constituency
Kensington and Bayswater
NHS area (integrated care board)
NHS West and North London Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England

See the wider area · Get directions · OpenStreetMap (ODbL)

Within walking distance

  • Bus stop 210 m (3 min walk) · 27 stops within 600 m
  • Railway station Imperial Wharf, 1.6 km (20 min walk)
  • GP surgery Chelsea Medical Services, 410 m (5 min walk)
  • Pharmacy Dajani Pharmacy, 380 m (5 min walk)
  • Shop M&S Simply Food, 240 m (3 min walk)
  • Park Redcliffe Square Gardens, 610 m (8 min walk)
  • Café Kiss the hippo, 230 m (3 min walk)
  • Place of worship St Yeghiche Armenian Church, 120 m (2 min walk)
  • Library Bibliothèque Quentin Blake, 570 m (7 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Track record

St Teresa's Care Home has been registered with CQC since February 2023, about 3 years.

CQC has published 6 overall ratings for it (2014–2025), starting at Inspected but not rated; it has gone up 1 and down 1 time, and is now Good.

Reading St Teresa's Care Home's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 6 of the 9 other care homes in Kensington and Chelsea that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.

Registered specialisms

As listed with the regulator.

Each area CQC checks

  • SafeGood75% score9 of 10 in Kensington and Chelsea
  • EffectiveGood75% score8 of 10 in Kensington and Chelsea
  • CaringGood75% score8 of 10 in Kensington and Chelsea
  • ResponsiveGood75% score8 of 10 in Kensington and Chelsea
  • Well-ledGood75% score7 of 10 in Kensington and Chelsea

Ratings from CQC's most recent report, published 22 June 2025. Under each rating: how many care homes in Kensington and Chelsea share it.

Family reviews

No family has reviewed St Teresa's Care Home on The Care Panel so far.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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St Teresa's Care Home against its area

  • Rated Good. Across Kensington and Chelsea, 90% of the 10 rated care homes are Good or Outstanding and 2 are Outstanding.
  • Its rating (June 2025) is more recent than 40% of care home ratings in Kensington and Chelsea.
  • With 26 beds it is smaller than 64% of care homes in Kensington and Chelsea, where the typical home has 46.
  • Registered with CQC in 2023: it has been registered longer than 9% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Kensington and Chelsea lists 4.

Compared with every CQC-registered care home in Kensington and Chelsea. Source: CQC register, Oct 2026.

Other care homes close by

Guides for families

Other care homes near Kensington and Chelsea with recent ratings

Questions about St Teresa's Care Home

How recent is St Teresa's Care Home's CQC rating?
CQC published the current rating on 22 June 2025, 1 year ago. Older ratings are common, so ask about changes since.
Can St Teresa's Care Home care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is St Teresa's Care Home registered with CQC?
It is. The CQC register records St Teresa's Care Home as a care home, location ID 1-14248708882 and was rated Good overall in June 2025.
What is St Teresa's Care Home's address?
It is at 40-46 Roland Gardens, London, SW7 3PW.
What kind of care can St Teresa's Care Home offer?
St Teresa's Care Home is registered for residential homes. Ask which of these it provides at the moment.
How is St Teresa's Care Home rated for safety and leadership?
CQC rates five key questions. For St Teresa's Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does care from St Teresa's Care Home cost?
No fee list from St Teresa's Care Home has reached us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). Get the quote in writing, including any extra charges.
Which provider runs St Teresa's Care Home?
CQC lists Sisters Hospitallers of the Sacred Heart of Jesus CIO as the provider responsible for St Teresa's Care Home.
How many beds does St Teresa's Care Home have?
CQC capacity for St Teresa's Care Home: 26 beds. Ask about current availability and room facilities.

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