Care home · Eastleigh
Sunnybank House
Illustrative photo, not of Sunnybank House- Address
- Botley Road, Fair Oak, Eastleigh, SO50 7AP
- Run by
- Hartwood Care (2) Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 60 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2014 (12 years)
- Part of
- Cinnamon Care Collection
- Registered manager
- James Alexander Greene
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08454932)
- Last CQC check
- 4 Aug 2021
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Boorley Green: Care homes in Boorley Green (7) · Best rated care homes in Boorley Green · Care homes for dementia care in Boorley Green · Care homes for elderly care in Boorley Green · Care homes for care for adults under 65 in Boorley Green
Open CQC's full report · CQC location ID 1-1541929412
About this home
Sunnybank House in Eastleigh is registered with the Care Quality Commission as a residential care home, run by Hartwood Care (2) Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (August 2021). Safe was rated Requires improvement. It is one of 7 CQC-registered care homes in and around Boorley Green; 7 of those are rated Good or Outstanding.
History with CQC
Registered in August 2014, it has 12 years on the CQC register.
CQC has published 5 overall ratings for it (2016–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
5 reports have been published for this location, most recently on 4 August 2021.
Strengths and weak spots in the ratings
For Sunnybank House, Safe is rated below Good; 4 other areas are Good.
Across Hampshire, 71 of 435 rated care homes are Requires improvement for Safe (16%).
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
How it fits locally
There are 20 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Home Park Nursing Home, under 0.5 miles away.
8 of the 20 nearest rated care homes have a more recent rating than this one.
It sits in Fair Oak & Horton Heath ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Within about a 10-minute walk there is a pharmacy (9 min), a shop (9 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate Sunnybank House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
Who runs it
Sunnybank House is run by Hartwood Care (2) Limited (company 08454932), incorporated in 2013, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
It trades under the Cinnamon Care Collection brand, which covers 21 services run by 21 registered providers.
CQC ratings, area by area
- Safe71 of 435 in Hampshire
- Effective388 of 435 in Hampshire
- Caring401 of 435 in Hampshire
- Responsive383 of 435 in Hampshire
- Well-led324 of 435 in Hampshire
CQC key question ratings, published 4 August 2021. Under each rating: how many care homes in Hampshire share it.
Specialisms
Taken from its CQC registration.
Inspection findings in brief
- People were safe and we observed care being provided in a caring and unhurried manner.
- However, we also received feedback which indicated that there were times when staff were not able to be fully responsive to people's needs.
- Medicines were not always administered as planned due to not being available or out of stock or because staff had not always been sufficiently proactive about overcoming other barriers to administration.
- Risks to people's care had been assessed and planned for.
Inspected 21 June 2021; report published 4 August 2021; supporting 60 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Earlier inspections
- Mar 2016
- May 2017
- Aug 2018
- Nov 2019
- Aug 2021
- Today Rating 5 years old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 4 August 2021
- CQC inspection report 2 November 2019
- CQC inspection report 21 August 2018
- CQC inspection report 17 May 2017
- CQC inspection report 2 March 2016
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 9 May 2025 by Eastleigh. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "SUNNYBANK HOUSE"). Open Government Licence.
Where it is
- Ward
- Fair Oak & Horton Heath
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Eastleigh
- NHS integrated care board
- NHS Hampshire and Isle of Wight Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in SO50 (10)
Larger map · How to get there · Base map © OpenStreetMap
Local amenities
- Bus stop 110 m (1 min walk) · 6 stops within 600 m
- GP surgery Stokewood Surgery, 1.3 km (16 min walk)
- Pharmacy Fair Oak Village Pharmacy, 750 m (9 min walk)
- Shop Welcome, 690 m (9 min walk)
- Park Knowle Park, 280 m (4 min walk)
- Place of worship Saint Thomas, 680 m (8 min walk)
- Library Fair Oak Community Library, 780 m (10 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other care homes locally
- Rated Good. Across Hampshire, 85% of the 434 rated care homes are Good or Outstanding and 26 are Outstanding.
- Its rating (August 2021) is more recent than 46% of care home ratings in Hampshire.
- With 60 beds it is larger than 79% of care homes in Hampshire, where the typical home has 25.
- Registered with CQC in 2014: it has been registered longer than 44% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Hampshire lists 3.
- Areas CQC rated below Good: Safe (17% of care homes in Hampshire are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Hampshire as at Oct 2026.
Nearest care homes
Guides for families
Similar care homes near Boorley Green, rated recently
- Kitnocks HouseJun 2026
Questions about Sunnybank House
- Is Sunnybank House rated well for safety?
- CQC rates five key questions. For Sunnybank House: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from Sunnybank House cost?
- Sunnybank House's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
- Who is the registered provider for Sunnybank House?
- CQC lists Hartwood Care (2) Limited as the provider responsible for Sunnybank House.
- How many residents can Sunnybank House take?
- Sunnybank House can take up to 60 residents. Ask what is free now and about en-suite rooms.
- When was Sunnybank House last inspected?
- CQC published the current rating on 4 August 2021, 5 years ago. Older ratings are common, so ask about changes since.
- Does Sunnybank House support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- What services is Sunnybank House registered for?
- Sunnybank House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Is Sunnybank House a registered provider?
- Yes. Sunnybank House is registered with the Care Quality Commission as a care home (location ID 1-1541929412) and was rated Good overall in August 2021.
- What is Sunnybank House's address?
- It is at Botley Road, Fair Oak, Eastleigh, SO50 7AP.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.