Care home · West Molesey
Thameside
Illustrative photo, not of Thameside- Address
- Beldham Gardens, West Molesey, KT8 1TF
- Run by
- Anchor Hanover Group (131 services)
- Type of provider
- Independent
- Service
- Residential care home
- Beds
- 61 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Pets
- Pets welcome (as stated on anchor.org.uk)
- Couples
- Couples welcome (as stated on anchor.org.uk)
- Registered with CQC
- November 2010 (15 years)
- Part of
- Anchor
- Registered manager
- Gary Dennis Baker
- Company check
- Unknown, accounts up to date (Companies House RS007843)
- Last CQC check
- 15 Aug 2023
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Thames Ditton: Care homes in Thames Ditton (12) · Best rated care homes in Thames Ditton · Care homes for dementia care in Thames Ditton · Care homes for elderly care in Thames Ditton
See this service on the CQC website · CQC location ID 1-126242214
Thameside at a glance
Thameside in West Molesey is registered with the Care Quality Commission as a residential care home, run by Anchor Hanover Group. The service is registered to support older people and lists dementia among its specialisms.
CQC rated it Requires improvement overall (August 2023). Safe and Well-led were rated Requires improvement. It is one of 12 CQC-registered care homes in and around Thames Ditton; 8 of those are rated Good or Outstanding.
Rating history
- Apr 2016
- Nov 2018
- Sep 2020
- Aug 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 15 August 2023
- CQC inspection report 11 September 2020
- CQC inspection report 9 November 2018
- CQC inspection report 20 April 2016
- Inspection report 7 January 2014
- Inspection report 19 July 2013
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 July 2026 by Elmbridge. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Thameside (Anchor Trust)"). Open Government Licence.
Map and area details
- Ward
- Molesey East
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Esher and Walton
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
See the wider area · Route planner · Map © OpenStreetMap contributors
Nearby
- Bus stop 120 m (1 min walk) · 8 stops within 600 m
- Railway station Hampton, 900 m (11 min walk)
- GP surgery Hampton Medical Centre, 1.2 km (15 min walk)
- Pharmacy Boots, 970 m (12 min walk)
- Shop Tesco, 100 m (1 min walk)
- Park Hurst Park, 340 m (4 min walk)
- Café Chino's Cafe, 730 m (9 min walk)
- Place of worship Saint Mary's Parish Church, 620 m (8 min walk)
- Library Hampton Library, 660 m (8 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The five key questions
- Safe50 of 325 in Surrey
- Effective286 of 325 in Surrey
- Caring292 of 325 in Surrey
- Responsive273 of 325 in Surrey
- Well-led67 of 325 in Surrey
From CQC's latest report, published 15 August 2023. Under each rating: how many care homes in Surrey share it.
What the ratings tell you
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Surrey, 50 of 325 rated care homes are Requires improvement for Safe (15%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Inspection findings in brief
- The governance systems of the service did not support the service to consistently improve and sustain safe care delivery.
- There were quality assurance processes in place, but these did not always identify areas for improvement including potential risks to people's safety and environmental issues.
- Care plans were in place for people which set out how to meet their needs in a person-centred way.
- Information was provided to people in a way that was accessible to them.
Inspected 5 July 2023; report published 15 August 2023; supporting 61 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is The Summers, under 0.5 miles away.
9 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Molesey East ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a shop (1 min), a park (4 min), a café (9 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
What it may cost
We estimate Thameside at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Ask how often fees rise and whether they go up if care needs increase.
With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.
How long it has been running
CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2016–2023), starting at Good; it has gone up 0 and down 0 times, and is now Requires improvement.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 6, with the most recent dated 15 August 2023.
Ownership and company checks
Thameside is run by Anchor Hanover Group (company RS007843).
At Companies House, the company is listed as , its accounts are filed on time and there is no insolvency history.
Anchor Hanover Group runs 131 CQC-registered services across 57 council areas; 110 of the 129 with a rating are Good or Outstanding (85%), against 83% for the same mix of services across England.
13 of its services are in Surrey.
It trades under the Anchor brand, which covers 131 services run by 1 registered provider.
Who they support
Registration details from CQC.
Family reviews
There are no reviews of Thameside yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Thameside compares
- Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (August 2023) is more recent than 62% of care home ratings in Surrey.
- With 61 beds it is larger than 75% of care homes in Surrey, where the typical home has 35.
- Registered with CQC in 2010: it has been registered longer than 89% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Surrey lists 3.
- Areas CQC rated below Good: Safe (16% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Surrey as at Oct 2026.
Closest alternatives
Guides for families
Other care homes near Thames Ditton with recent ratings
- LinwoodFeb 2026
- Bourne House Nursing HomeOct 2026
- Bourne House Nursing HomeOct 2026
Thameside questions answered
- When did CQC last rate Thameside?
- The rating now shown was published on 15 August 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
- Is Thameside registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Thameside regulated by the Care Quality Commission?
- Thameside is on the CQC register as a care home (ID 1-126242214) and was rated Requires improvement overall in August 2023.
- What is Thameside's address?
- It is at Beldham Gardens, West Molesey, KT8 1TF.
- What services is Thameside registered for?
- Registration for Thameside covers: residential homes. Check which of these it offers today.
- How did Thameside score on each CQC key question?
- CQC rates five key questions. For Thameside: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Thameside cost?
- No fee list from Thameside has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
- Who is the registered provider for Thameside?
- Anchor Hanover Group is the registered provider for Thameside.
- How many residents can Thameside take?
- CQC registers Thameside for 61 residents; ask about vacancies, room sizes and en-suite bathrooms.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.