Care home · Cromer
The Burrows
Illustrative photo, not of The Burrows- Address
- Sandy Lane, West Runton, Cromer, NR27 9LT
- Run by
- Liaise (East Anglia) Limited (6 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 10 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- April 2023 (3 years)
- Part of
- Liaise
- Registered manager
- John David Lipyeat
- Company check
- Active, trading since 2022 (3 years), accounts up to date (Companies House 14535064)
- Last CQC check
- 13 Oct 2021
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Sheringham: Care homes in Sheringham (9) · Best rated care homes in Sheringham · Care homes for care for adults under 65 in Sheringham
Open CQC's full report · CQC location ID 1-14886889836
The Burrows at a glance
The Burrows in Cromer is registered with the Care Quality Commission as a residential care home, run by Liaise (East Anglia) Limited. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.
CQC rated it Requires improvement overall (October 2021). Safe, Effective and Well-led were rated Requires improvement. It is one of 9 CQC-registered care homes in and around Sheringham; 6 of those are rated Good or Outstanding.
Around Cromer
There are 17 other care homes within 3 miles, 9 of them rated Good or Outstanding; the nearest is Lakeshore Nursing Home, 1.2 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (6 of the nearest 20).
11 of the 18 nearest rated care homes have a more recent rating than this one.
It sits in Beeston Regis & The Runtons ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a shop (7 min), a café (3 min), a bus stop (1 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.
Likely fees
We estimate The Burrows at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask what notice is given before a fee increase and what triggers one.
Council help is possible below £23,250 in savings: ask Norfolk Council for a free care needs assessment.
Strengths and weak spots in the ratings
For The Burrows, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Norfolk, 99 of 290 rated care homes are Requires improvement for Safe (34%), while 51 of 290 rated care homes are Requires improvement for Effective (18%), while 105 of 290 rated care homes are Requires improvement for Well-led (36%).
If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.
The Burrows over the years
The Burrows has been registered with CQC since April 2023, about 3 years.
CQC has published 3 overall ratings for it (2016–2021), starting at Good and falling to Requires improvement.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The current rating was given to a previous provider; the present one has not yet been inspected here.
Who it can help
Registration details from CQC.
Who runs it
The Burrows is run by Liaise (east Anglia) Limited (company 14535064), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors, there is no insolvency history and it has registered charges (usually loans secured on property).
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Liaise (East Anglia) Limited runs 6 CQC-registered services; 1 of the 6 with a rating are Good or Outstanding (17%), against 83% for the same mix of services across England.
All 6 are in Norfolk, so it is a local operator rather than a national chain.
It trades under the Liaise brand, which covers 35 services run by 4 registered providers.
Ratings for safety, care and leadership
- Safe99 of 290 in Norfolk
- Effective51 of 290 in Norfolk
- Caring246 of 290 in Norfolk
- Responsive232 of 290 in Norfolk
- Well-led105 of 290 in Norfolk
Ratings from CQC's most recent report, published 13 October 2021. Under each rating: how many care homes in Norfolk share it.
Rating history
- Jun 2016
- Mar 2019
- Oct 2021
- Today Rating 5 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Council food inspection
The kitchen has a food hygiene rating of 4 (good), from an inspection on 15 September 2025 by North Norfolk. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Liaise East Anglia - The Burrows"). Open Government Licence.
Where it is
- Ward
- Beeston Regis & The Runtons
- Council
- Norfolk County Council · paying for care
- Parliamentary constituency
- North Norfolk
- NHS integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Setting
- Smaller rural: further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in NR27 (12)
Open the full map · Get directions · © OpenStreetMap contributors
Nearby
- Bus stop 50 m (1 min walk) · 6 stops within 600 m
- Railway station West Runton, 360 m (4 min walk)
- Shop West Runton Village Store, 590 m (7 min walk)
- Café Hole In One Sports Bar, 270 m (3 min walk)
- Place of worship West Runton Methodist Church, 590 m (7 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Family reviews
No family has reviewed The Burrows on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How The Burrows compares
- Rated Requires improvement. Across Norfolk, 65% of the 289 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (October 2021) is more recent than 47% of care home ratings in Norfolk.
- With 10 beds it is smaller than 77% of care homes in Norfolk, where the typical home has 29.
- Registered with CQC in 2023: it has been registered longer than 18% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Norfolk lists 3.
- Areas CQC rated below Good: Safe (37% of care homes in Norfolk are also rated below Good here); Effective (19% of care homes in Norfolk are also rated below Good here); Well-led (42% of care homes in Norfolk are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other care homes in Norfolk; CQC register, Oct 2026.
Nearest care homes
Guides for families
Sheringham: care homes inspected recently
- West Wood Care HomeJul 2026
Questions about The Burrows
- What are The Burrows's fees?
- The Burrows has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is The Burrows rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How many beds does The Burrows have?
- CQC capacity for The Burrows: 10 beds. Ask about current availability and room facilities.
- Which provider runs The Burrows?
- The Burrows is run by Liaise (East Anglia) Limited, the registered provider on the CQC register.
- Is The Burrows registered for dementia care?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- How recent is The Burrows's CQC rating?
- CQC published the current rating on 13 October 2021, 5 years ago. Older ratings are common, so ask about changes since.
- What kind of care can The Burrows offer?
- Registration for The Burrows covers: residential homes. Check which of these it offers today.
- Where is The Burrows?
- It is at Sandy Lane, West Runton, Cromer, NR27 9LT.
- Is The Burrows regulated by the Care Quality Commission?
- It is. The CQC register records The Burrows as a care home, location ID 1-14886889836 and was rated Requires improvement overall in October 2021.
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