Care home · Uttoxeter

The Hermitage Care Home

Rated Good by CQC Rating published 1 March 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Hermitage Care Home
Address
66 Holly Road, Uttoxeter, ST14 7DU
Run by
Sonic Platinum Ltd
Type of provider
Independent (private company)
Service
Residential care home
Beds
30 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2021 (4 years)
Registered manager
Steven Robert Davey
Company check
Active, trading since 2021 (5 years), accounts up to date (Companies House 13578916)
Last CQC check
1 Mar 2023
Typical fees Estimated
£1,210–£1,470 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-11933222252

About this home

The Hermitage Care Home is a CQC-registered residential care home in Uttoxeter, run by Sonic Platinum Ltd. Its CQC registration covers older people, including people living with dementia and mental health conditions.

At its most recent rating, CQC judged it Good overall (March 2023). Responsive was rated Requires improvement. It is one of 11 CQC-registered care homes in and around Uttoxeter; 8 of those are rated Good or Outstanding.

History with CQC

Registered in December 2021, it has 4 years on the CQC register.

CQC has published 7 overall ratings for it (2015–2023), starting at Good; it has gone up 1 and down 2 times, and is now Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Earlier inspections

  1. Apr 2015 Good
  2. Jun 2016 Good
  3. Jan 2017 Good
  4. Jan 2019 Requires improvement
  5. Jan 2020 Requires improvement
  6. Jul 2021 Inadequate
  7. Mar 2023 Good
  8. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Inspection reports to read

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 21 July 2026 by East Staffordshire. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "The Hermitage Care Home"). Open Government Licence.

Area and map

Ward
Heath
Parliamentary constituency
Burton and Uttoxeter
NHS planning area
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in ST14 (11)

Open the full map · Plan a journey · © OpenStreetMap contributors

Close by

  • Bus stop 110 m (1 min walk) · 19 stops within 600 m
  • Railway station Uttoxeter, 1.6 km (20 min walk)
  • GP surgery Northgate Surgery, 910 m (11 min walk)
  • Pharmacy Carters Pharmacy, 900 m (11 min walk)
  • Shop S & A Superstore, 180 m (2 min walk)
  • Park Bramshall Road Park, 860 m (11 min walk)
  • Café Starbucks on the go, 610 m (8 min walk)
  • Place of worship Heath Mission Church, 90 m (1 min walk)
  • Library Uttoxeter Library, 800 m (10 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

How it fits locally

There are 10 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is St Marys Mount, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (4 of the nearest 19).

8 of the 17 nearest rated care homes have a more recent rating than this one.

It sits in Heath ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Within about a 10-minute walk there is a shop (2 min), a café (8 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

What the ratings tell you

For The Hermitage Care Home, Responsive is rated below Good; 4 other areas are Good.

Across Staffordshire, 9 of 235 rated care homes are Requires improvement for Responsive (4%).

The Responsive findings are the part of the report to read closely; ask the manager what has been put right.

Budgeting for this home

We estimate The Hermitage Care Home at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

With savings below £23,250, Staffordshire Council may contribute once it has carried out a free needs assessment.

Ratings for safety, care and leadership

  • SafeGood183 of 235 in Staffordshire
  • EffectiveGood207 of 235 in Staffordshire
  • CaringGood224 of 235 in Staffordshire
  • ResponsiveRequires improvement9 of 235 in Staffordshire
  • Well-ledGood157 of 235 in Staffordshire

Source: CQC, published 1 March 2023. Under each rating: how many care homes in Staffordshire share it.

Key points from CQC's visit

  • The new provider of this service has made significant changes since taking over the service.
  • Improvements had been made to the accommodation and the overall safety of the care people received.
  • We found more personalised care was needed however the provider was aware of this and had plans to improve this area in the future.
  • People were supported by sufficient staff who received training to support them in their role.

Inspected 5 January 2023; report published 1 March 2023; supporting 30 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Specialisms

Registration details from CQC.

Ownership and company checks

The Hermitage Care Home is run by Sonic Platinum Ltd (company 13578916), incorporated in 2021.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Family reviews

There are no reviews of The Hermitage Care Home yet. If you know the service, your experience could help someone else.

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Where The Hermitage Care Home stands locally

  • Rated Good. Across Staffordshire, 78% of the 235 rated care homes are Good or Outstanding and 8 are Outstanding.
  • Its rating (March 2023) is more recent than 66% of care home ratings in Staffordshire.
  • With 30 beds it is larger than 52% of care homes in Staffordshire, where the typical home has 28.
  • Registered with CQC in 2021: it has been registered longer than 23% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Staffordshire lists 4.
  • Areas CQC rated below Good: Responsive (4% of care homes in Staffordshire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Staffordshire, CQC data for Oct 2026.

Other care homes close by

Guides for families

Uttoxeter: care homes inspected recently

The Hermitage Care Home questions answered

Is The Hermitage Care Home regulated by the Care Quality Commission?
It is. The CQC register records The Hermitage Care Home as a care home, location ID 1-11933222252 and was rated Good overall in March 2023.
Where is The Hermitage Care Home based?
It is at 66 Holly Road, Uttoxeter, ST14 7DU.
What type of care does The Hermitage Care Home provide?
Its CQC registration covers residential homes. Ask The Hermitage Care Home how it would adapt if needs increase.
When did CQC last rate The Hermitage Care Home?
Its current CQC rating dates from 1 March 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can The Hermitage Care Home care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Who is the registered provider for The Hermitage Care Home?
Sonic Platinum Ltd is the registered provider for The Hermitage Care Home.
How many beds does The Hermitage Care Home have?
The Hermitage Care Home has 30 registered places. Ask how many are free now and which rooms have en-suites.
Is The Hermitage Care Home rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What are The Hermitage Care Home's fees?
No fee list from The Hermitage Care Home has reached us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.

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The Hermitage Care Home: rated Good by CQC, on The Care Panel

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