Care home · Cirencester

The Lakes Care Centre

Rated Good by CQC Rating published 17 April 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from April 2018. Ask what has changed since, such as the manager or the number of people they support.
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Lakes Care Centre
Address
Spine Road East, South Cerney, Cirencester, GL7 5TL
Type of provider
Charity (registered charity 1048355)
Service
Nursing home
Beds
64 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2017 (9 years)
Registered manager
Nicola Marie Millar
Company check
Active, trading since 1995 (31 years), accounts up to date (Companies House 03073089)
Last CQC check
1 Dec 2020
Typical fees Estimated
£1,520–£1,860 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-3289591210

The Lakes Care Centre at a glance

The Lakes Care Centre in Cirencester is registered with the Care Quality Commission as a nursing home, run by The Orders Of St. John Care Trust. The service is registered to support adults of all ages and lists dementia among its specialisms.

CQC rated it Good overall (April 2018). Well-led was rated Requires improvement.

What inspectors found

  • The home can accommodate 64 people across four separate units, each of which have separate adapted facilities.
  • The home specialises in meeting the needs of those who live with dementia but also meets people's physical health needs.
  • We found the following examples of good practice ● The home was observed to be clean and free of malodour.
  • The home had designated cleaning staff who were observed cleaning the home throughout the inspection.

Inspected 6 November 2020; report published 1 December 2020. Taken from CQC's own findings (Open Government Licence). Read the full report.

How CQC rated each area

  • SafeGood164 of 189 in Gloucestershire
  • EffectiveGood174 of 189 in Gloucestershire
  • CaringGood166 of 189 in Gloucestershire
  • ResponsiveGood160 of 189 in Gloucestershire
  • Well-ledRequires improvement34 of 189 in Gloucestershire

Source: CQC, published 17 April 2018. Under each rating: how many care homes in Gloucestershire share it.

Who it can help

  • Dementia
  • Older people
  • Adults under 65

Taken from its CQC registration.

Likely fees

We estimate The Lakes Care Centre at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Council help is possible below £23,250 in savings: ask Gloucestershire Council for a free care needs assessment.

Around Cirencester

Choice is thinner here: the nearest other care home is Elm Grove Care Home, 3.7 miles away.

22 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Siddington & Cerney Rural ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Within about a 10-minute walk there is a café (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

The Lakes Care Centre over the years

The Lakes Care Centre has been registered with CQC since March 2017, about 9 years.

CQC has published 2 overall ratings for it (2018–2020), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.

At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 2 reports for it, the latest from 1 December 2020.

The registered provider

The Lakes Care Centre is run by The Orders Of St. John Care Trust (company 03073089), incorporated in 1995, 21 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care and residential care for older and disabled people.

The Orders Of St. John Care Trust runs 55 CQC-registered services across 7 council areas; 51 of the 54 with a rating are Good or Outstanding (94%), against 84% for the same mix of services across England.

7 of its services are in Gloucestershire.

It trades under the Orders of St John Care Trust brand, which covers 58 services run by 3 registered providers.

Past CQC ratings

  1. Apr 2018 Good
  2. Dec 2020 Inspected but not rated
  3. Today Rating 8 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

CQC reports

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 27 August 2025 by Cotswold. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "The Lakes Care Centre"). Open Government Licence.

Location and local area

Ward
Siddington & Cerney Rural
Parliamentary constituency
South Cotswolds
Integrated care board
NHS Gloucestershire Integrated Care Board
ONS area type
Smaller rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in GL7 (8)

Open the full map · Get directions · Map data: OpenStreetMap contributors

Nearby

  • Bus stop 100 m (1 min walk) · 7 stops within 600 m
  • Café Muddy Duck, 170 m (2 min walk)
  • Place of worship Holy Trinity, 1.2 km (15 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Reading The Lakes Care Centre's CQC ratings

For The Lakes Care Centre, Well-led is rated below Good; 4 other areas are Good.

Across Gloucestershire, 34 of 189 rated care homes are Requires improvement for Well-led (18%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Family reviews

Be the first to review The Lakes Care Centre. Your experience helps other families choose.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Looking at The Lakes Care Centre for someone? This form is for reviews of care already received. To ask about rooms and prices, send a free enquiry instead.

Check availability and prices

Review The Lakes Care Centre

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Frequently asked about The Lakes Care Centre

When was The Lakes Care Centre last inspected?
CQC published the current rating on 17 April 2018, 8 years ago. Older ratings are common, so ask about changes since.
Is The Lakes Care Centre registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
What services is The Lakes Care Centre registered for?
CQC lists The Lakes Care Centre under: nursing homes. Check which of these it is actively providing now.
Is The Lakes Care Centre a registered provider?
It is. The CQC register records The Lakes Care Centre as a care home, location ID 1-3289591210 and was rated Good overall in April 2018.
What is The Lakes Care Centre's address?
It is at Spine Road East, South Cerney, Cirencester, GL7 5TL.
How did The Lakes Care Centre score on each CQC key question?
CQC rates five key questions. For The Lakes Care Centre: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from The Lakes Care Centre cost?
We don't have published prices from The Lakes Care Centre yet. Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who runs The Lakes Care Centre?
The registered provider is The Orders Of St. John Care Trust, according to CQC.
How big is The Lakes Care Centre?
CQC capacity for The Lakes Care Centre: 64 beds. Ask about current availability and room facilities.

In Gloucestershire

Free download

A 40-point checklist for comparing care homes

Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.

So providers can call you back with prices and availability, often the same day.

Providers: display this rating on your own site

The Lakes Care Centre: rated Good by CQC, on The Care Panel

Add this HTML to your website. When CQC updates your rating, the badge changes automatically.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care, or where you would like the care home to be. Not where you are now.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.