Care home · Kings Lynn

The Mallards

Rated Good by CQC Rating published 18 July 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from July 2018. Ask what has changed since, such as the manager or the number of people they support.
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Mallards
Address
161 Wootton Road, Kings Lynn, PE30 4DW
Run by
One Six One Limited (2 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
11 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Registered manager
Lee James Lutwyche
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04136284)
Last CQC check
18 Jul 2018
Typical fees Estimated
£1,310–£1,600 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-131710187

An overview of The Mallards

The Mallards in Kings Lynn is registered with the Care Quality Commission as a residential care home, run by One Six One Limited. Its registered specialisms include learning disabilities.

CQC rated it Good overall (July 2018). Well-led was rated Requires improvement. It is one of 13 CQC-registered care homes in and around King's Lynn; 4 of those are rated Good or Outstanding.

From the latest CQC inspection

  • This gave the service an overall rating of requires improvement.
  • The service is registered for up to eleven people with a diagnosis of autism, or a learning difficulty.
  • On the day of the inspection there were eleven people using the service including one person having respite care.
  • The accommodation comprised of the main house and the annex.

Inspected 21 May 2018; report published 18 July 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Specialisms

Taken from its CQC registration.

Ratings for safety, care and leadership

  • SafeGood179 of 290 in Norfolk
  • EffectiveGood229 of 290 in Norfolk
  • CaringGood246 of 290 in Norfolk
  • ResponsiveGood232 of 290 in Norfolk
  • Well-ledRequires improvement105 of 290 in Norfolk

CQC key question ratings, published 18 July 2018. Under each rating: how many care homes in Norfolk share it.

What the ratings tell you

For The Mallards, Well-led is rated below Good; 4 other areas are Good.

Across Norfolk, 105 of 290 rated care homes are Requires improvement for Well-led (36%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

How long it has been running

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2018), starting at Requires improvement and improving to Good.

No new overall rating has been published for 8 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 5 reports for this location, the latest dated 18 July 2018.

Past CQC ratings

  1. Nov 2016 Requires improvement
  2. Jul 2018 Good
  3. Today Rating 8 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Where it is

Ward
Gaywood Clock
Parliamentary constituency
North West Norfolk
NHS planning area
NHS Norfolk and Suffolk Integrated Care Board
Area classification
Urban; further from a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Care homes in PE30 (12)

Larger map · Plan a journey · Map data: OpenStreetMap contributors

Within walking distance

  • Bus stop 70 m (1 min walk) · 12 stops within 600 m
  • Railway station King's Lynn, 1.9 km
  • GP surgery St James Medical Centre, 1.1 km (14 min walk)
  • Pharmacy Well Pharmacy, 770 m (10 min walk)
  • Shop 150 m (2 min walk)
  • Park Dairy Way Park, 170 m (2 min walk)
  • Café Clock, 870 m (11 min walk)
  • Place of worship Holy Family, 440 m (6 min walk)
  • Library Gaywood Library, 790 m (10 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Ownership and company checks

The Mallards is run by One Six One Limited (company 04136284), incorporated in 2001, 9 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

One Six One Limited runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.

All 2 are in Norfolk, so it is a local operator rather than a national chain.

It trades under the CareTech Community Services brand, which covers 147 services run by 31 registered providers.

The local picture

There are 11 other care homes within 3 miles, 3 of them rated Good or Outstanding; the nearest is 244 Wootton Road, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (3 of the nearest 15).

Every one of the 15 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Gaywood Clock ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

Within about a 10-minute walk there is a pharmacy (10 min), a shop (2 min), a park (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate The Mallards at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask Norfolk Council for a free care needs assessment.

Family reviews

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Questions about The Mallards

How much does care from The Mallards cost?
We don't have published prices from The Mallards yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.
How did The Mallards score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How many beds does The Mallards have?
CQC registers The Mallards for 11 residents; ask about vacancies, room sizes and en-suite bathrooms.
Who is the registered provider for The Mallards?
The registered provider is One Six One Limited, according to CQC.
Is The Mallards registered for dementia care?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When did CQC last rate The Mallards?
CQC published the current rating on 18 July 2018, 8 years ago. Older ratings are common, so ask about changes since.
What type of care does The Mallards provide?
Registration for The Mallards covers: residential homes. Check which of these it offers today.
Where is The Mallards?
It is at 161 Wootton Road, Kings Lynn, PE30 4DW.
Is The Mallards registered with CQC?
It is. The CQC register records The Mallards as a care home, location ID 1-131710187 and was rated Good overall in July 2018.

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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