Care home · Ely

Vera James House

Rated Good by CQC Rating published 16 July 2022 Rating 4 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. Glenholme Senior Living (Vera James House) Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Vera James House
Address
Chapel Street, Ely, CB6 1TA
Run by
Glenholme Senior Living (Vera James House) Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
42 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2023 (3 years)
Registered manager
*
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12410875)
Last CQC check
16 Jul 2022
Typical fees Estimated
£1,350–£1,650 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-16481754098

Introducing Vera James House

Vera James House in Ely is registered with the Care Quality Commission as a residential care home, run by Glenholme Senior Living (Vera James House) Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.

CQC rated it Good overall (July 2022). It is one of 6 CQC-registered care homes in and around Ely; 5 of those are rated Good or Outstanding.

Around Ely

There are 5 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Holly Cottage LLP, under 0.5 miles away.

5 of the 14 nearest rated care homes have a more recent rating than this one.

It sits in Ely West ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a pharmacy (3 min), a shop (2 min), a park (6 min), a café (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Safe, effective, caring, responsive, well-led

  • SafeGood107 of 123 in Cambridgeshire
  • EffectiveGood117 of 123 in Cambridgeshire
  • CaringGood109 of 123 in Cambridgeshire
  • ResponsiveGood103 of 123 in Cambridgeshire
  • Well-ledGood107 of 123 in Cambridgeshire

CQC key question ratings, published 16 July 2022. Under each rating: how many care homes in Cambridgeshire share it.

Likely fees

We estimate Vera James House at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.

Ask what notice is given before a fee increase and what triggers one.

Cambridgeshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Vera James House over the years

Registered in July 2023, it has 3 years on the CQC register.

CQC has published 2 overall ratings for it (2021–2022), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.

The registered provider

Vera James House is run by Glenholme Senior Living (vera James House) Limited (company 12410875), incorporated in 2020, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Who the service is registered for

Specialisms as registered with CQC.

How its rating has changed

  1. Apr 2021 Inspected but not rated
  2. Jul 2022 Good
  3. Today Rating 4 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Food safety inspection

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 9 June 2026 by East Cambridgeshire. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Vera James House"). Open Government Licence.

Location and local area

Ward
Ely West
Parliamentary constituency
Ely and East Cambridgeshire
NHS integrated care board
NHS Central East Integrated Care Board
ONS area type
Urban; further from a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in CB6 (10)

See the wider area · How to get there · © OpenStreetMap contributors

Around the building

  • Bus stop 40 m (1 min walk) · 18 stops within 600 m
  • Railway station Ely, 1.1 km (14 min walk)
  • GP surgery St Mary's Surgery, 280 m (4 min walk)
  • Pharmacy St Mary's Pharmacy, 220 m (3 min walk)
  • Shop Co-op Food, 200 m (2 min walk)
  • Park 440 m (6 min walk)
  • Café Prospects Trust Unwrapped refill shop and cafe, 190 m (2 min walk)
  • Place of worship Ely Methodist Church, 100 m (1 min walk)
  • Library Ely Library, 450 m (6 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Reading Vera James House's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 106 of the 122 other care homes in Cambridgeshire that CQC has rated.

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Compared with other care homes locally

  • Rated Good. Across Cambridgeshire, 93% of the 123 rated care homes are Good or Outstanding and 9 are Outstanding.
  • Its rating (July 2022) is more recent than 68% of care home ratings in Cambridgeshire.
  • With 42 beds it is larger than 56% of care homes in Cambridgeshire, where the typical home has 36.
  • Registered with CQC in 2023: it has been registered longer than 22% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Cambridgeshire lists 3.

Compared with every CQC-registered care home in Cambridgeshire. Source: CQC register, Oct 2026.

Nearest care homes

Guides for families

Recently rated care homes near Ely

Vera James House questions answered

How is Vera James House rated for safety and leadership?
CQC rates five key questions. For Vera James House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does Vera James House charge?
Vera James House has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Request a written quote and check what is charged on top.
Who runs Vera James House?
Vera James House is run by Glenholme Senior Living (Vera James House) Limited, the registered provider on the CQC register.
How many beds does Vera James House have?
Vera James House is registered for up to 42 residents. Ask about current vacancies and whether rooms have en-suite facilities.
How recent is Vera James House's CQC rating?
The rating now shown was published on 16 July 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Does Vera James House support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Vera James House registered with CQC?
It is. The CQC register records Vera James House as a care home, location ID 1-16481754098 and was rated Good overall in July 2022.
Where is Vera James House based?
It is at Chapel Street, Ely, CB6 1TA.
What kind of care can Vera James House offer?
CQC lists Vera James House under: residential homes. Check which of these it is actively providing now.

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