Care home · Plymouth
Waters Park House
Illustrative photo, not of Waters Park House- Address
- Exmouth Road, Stoke, Plymouth, PL1 4QQ
- Run by
- Waters Park House Limited (2 services)
- Service
- Nursing home
- Beds
- 23 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Caroline Jane Murphy
- Company check
- Active, trading since 1997 (29 years), accounts up to date (Companies House 03402064)
- Last CQC check
- 23 Jun 2026
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
CQC page for this service · CQC location ID 1-122319970
An overview of Waters Park House
Waters Park House in Plymouth is registered with the Care Quality Commission as a nursing home, run by Waters Park House Limited. The service is registered to support adults of all ages and children and lists physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (June 2026). It is one of 19 CQC-registered care homes in and around Torpoint; 14 of those are rated Good or Outstanding.
Reading Waters Park House's CQC ratings
All five areas CQC looks at are rated Good for Waters Park House: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 53 of the 84 other care homes in Plymouth that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 87% and its lowest is Safe at 69%, averaging 77% overall.
What inspectors found
- We visited Waters Park House on 25 March and 1 April 2026.
- Waters Park House is a specialist brain injury rehabilitation and support care home.
- The service employed professional therapists, including Physiotherapists, Occupational Health Therapists, and Speech and Language Therapists, as well as nursing staff, to support people with holistic rehabilitation and others to receive long term care at the unit.
- Most people were not able to or declined to have a discussion with us, however we observed their mood and wellbeing through their interaction with staff, professionals and managers.
Inspected 17 November 2020; report published 11 December 2020. From the regulator's own summary (Open Government Licence). Read the full report.
Percentage scores by area
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Waters Park House scores 77%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 87%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment4 · Exceptional
- How staff, teams and services work together4 · Exceptional
- Supporting people to live healthier lives4 · Exceptional
- Monitoring and improving outcomes4 · Exceptional
- Consent to care and treatment2 · Some shortfalls
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information4 · Exceptional
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 17 March 2026, published 23 June 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Rating history
- Feb 2015
- Mar 2017
- Apr 2018
- Dec 2020
- Jun 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 11 December 2020
- CQC inspection report 6 April 2018
- CQC inspection report 22 March 2017
- CQC inspection report 13 February 2015
- Inspection report 25 January 2014
- Inspection report 23 February 2013
Kitchen hygiene rating
The kitchen has a food hygiene rating of 4 (good), from an inspection on 10 July 2025 by Plymouth City. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Waters Park House"). Open Government Licence.
The neighbourhood
- Ward
- Stoke
- Council
- Plymouth City Council · paying for care
- Parliamentary constituency
- Plymouth Sutton and Devonport
- NHS area (integrated care board)
- NHS Devon Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in PL1 (10)
Larger map · Directions · Base map © OpenStreetMap
Within walking distance
- Bus stop 140 m (2 min walk) · 32 stops within 600 m
- Railway station Devonport, 270 m (3 min walk)
- GP surgery Stoke surgery, 430 m (5 min walk)
- Pharmacy Lloyds Pharmacy, 660 m (8 min walk)
- Shop 370 m (5 min walk)
- Park Devonport Park, 290 m (4 min walk)
- Café Devonport Cafe, 160 m (2 min walk)
- Place of worship St Michael, 340 m (4 min walk)
- Library Devonport (St Aubyn) Library, 560 m (7 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward and NHS boundaries from official postcode data, Open Government Licence.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 5 overall ratings for it (2015–2026), starting at Good; it has gone up 1 and down 1 time, and is now Good.
Reports on record: 6, with the most recent dated 11 December 2020.
The registered provider
Waters Park House is run by Waters Park House Limited (company 03402064), incorporated in 1997, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other residential care.
Waters Park House Limited runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
All 2 are in Plymouth, so it is a local operator rather than a national chain.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Parkwood House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (6 of the nearest 25); children (0 of the nearest 25).
2 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Stoke ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (8 min), a shop (5 min), a park (4 min), a café (2 min), a bus stop (2 min) and a railway station (3 min), which matters for residents who can go out and for visiting family.
Who it can help
As listed with the regulator.
Budgeting for this home
We estimate Waters Park House at £1,520–£1,860 a week for nursing care, based on published prices in the region. Over a year that is roughly £79k–£97k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
People with savings under £23,250 may get help from Plymouth Council after a needs and financial assessment.
CQC ratings, area by area
- Safe69% score67 of 85 in Plymouth
- Effective87% score67 of 85 in Plymouth
- Caring75% score66 of 85 in Plymouth
- Responsive79% score71 of 85 in Plymouth
- Well-led75% score54 of 85 in Plymouth
From CQC's latest report, published 23 June 2026. Under each rating: how many care homes in Plymouth share it.
Family reviews
There are no reviews of Waters Park House yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Waters Park House against its area
- Rated Good. Across Plymouth, 79% of the 85 rated care homes are Good or Outstanding and 9 are Outstanding.
- Its rating (June 2026) is more recent than 93% of care home ratings in Plymouth.
- With 23 beds it is smaller than 52% of care homes in Plymouth, where the typical home has 24.
- Registered with CQC in 2011: it has been registered longer than 80% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in Plymouth lists 3.
All figures compare it with other care homes in Plymouth; CQC register, Oct 2026.
Nearest care homes
Guides for families
Torpoint: care homes inspected recently
- Parkwood HouseOct 2026
Quick answers about Waters Park House
- When did CQC last rate Waters Park House?
- The rating now shown was published on 23 June 2026. Ask what has changed since then, for example in management or staffing.
- Does Waters Park House support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- Is Waters Park House a registered provider?
- Waters Park House is on the CQC register as a care home (ID 1-122319970) and was rated Good overall in June 2026.
- Where is Waters Park House based?
- It is at Exmouth Road, Stoke, Plymouth, PL1 4QQ.
- What kind of care can Waters Park House offer?
- Waters Park House is registered for nursing homes. Ask which of these it provides at the moment.
- How is Waters Park House rated for safety and leadership?
- CQC rates five key questions. For Waters Park House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Waters Park House charge?
- Waters Park House hasn't shared a price list with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who runs Waters Park House?
- Waters Park House is run by Waters Park House Limited, the registered provider on the CQC register.
- How many beds does Waters Park House have?
- Waters Park House has 23 registered places. Ask how many are free now and which rooms have en-suites.
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In Plymouth
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.