Care home · Dawlish

Westcliff House

Rated Good by CQC Rating published 25 January 2020 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from January 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of Westcliff House
Address
24-26 West Cliff, Dawlish, EX7 9DN
Run by
Mrs Christine Dodge
Service
Residential care home
Beds
34 (registered with CQC)
Registered with CQC
February 2011 (15 years)
Registered manager
*
Last CQC check
25 Jan 2020
Typical fees Estimated
£1,300–£1,590 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-119219145

Introducing Westcliff House

Registered with CQC as a residential care home, Westcliff House is based in Dawlish, run by Mrs Christine Dodge. It supports older people, with registered specialisms in learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (January 2020). It is one of 10 CQC-registered care homes in and around Dawlish; 9 of those are rated Good or Outstanding.

The local picture

There are 21 other care homes within 3 miles, 18 of them rated Good or Outstanding; the nearest is Palm Court Nursing Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25); mental health conditions (5 of the nearest 25).

14 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Dawlish South West ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Within about a 10-minute walk there is a pharmacy (3 min), a shop (2 min), a park (2 min), a café (2 min), a bus stop (1 min) and a railway station (3 min), which matters for residents who can go out and for visiting family.

The ratings in context

Westcliff House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 231 of the 288 other care homes in Devon that CQC has rated.

Past CQC ratings

  1. Feb 2017 Requires improvement
  2. Jun 2018 Requires improvement
  3. Jan 2019 Requires improvement
  4. Jan 2020 Good
  5. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 March 2025 by Teignbridge. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Westcliff House Sidborough Wing"). Open Government Licence.

Finding it

Ward
Dawlish South West
Parliamentary constituency
Newton Abbot
NHS integrated care board
NHS Devon Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in EX7 (10)

View on OpenStreetMap · How to get there · Base map © OpenStreetMap

Around the building

  • Bus stop 40 m (1 min walk) · 8 stops within 600 m
  • Railway station Dawlish, 270 m (3 min walk)
  • Pharmacy Boots, 270 m (3 min walk)
  • Shop Proper Shop, 150 m (2 min walk)
  • Park The Lawn, 180 m (2 min walk)
  • Café Old Mill Tea Room, 150 m (2 min walk)
  • Place of worship Dawlish Methodist Church, 210 m (3 min walk)
  • Library Dawlish Library, 340 m (4 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

What it may cost

We estimate Westcliff House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.

How CQC rated each area

  • SafeGood254 of 289 in Devon
  • EffectiveGood262 of 289 in Devon
  • CaringGood250 of 289 in Devon
  • ResponsiveGood251 of 289 in Devon
  • Well-ledGood232 of 289 in Devon

Source: CQC, published 25 January 2020. Under each rating: how many care homes in Devon share it.

Registered specialisms

Taken from its CQC registration.

How long it has been running

CQC registration dates from February 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2017–2020), starting at Requires improvement and improving to Good.

6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 6, with the most recent dated 25 January 2020.

From the latest CQC inspection

  • Improvements had been made since the previous inspection in December 2018 to how the service supported people to manage risks to their health, safety and welfare.
  • Care plans and risk assessments described risks associated with people's needs and guided staff about how to support people in a way that mitigate these.
  • Care plans also held more detail about people's abilities and their preferences with how they were supported.
  • People told us they enjoyed the food provided and their choice of evening meals had improved since the pervious inspection.

Inspected 13 January 2020; report published 25 January 2020; supporting 34 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

The company behind Westcliff House

Westcliff House is the only service its provider, Mrs Christine Dodge, runs, so it is an independent, single-site operator rather than part of a chain.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Devon, 90% of the 289 rated care homes are Good or Outstanding and 21 are Outstanding.
  • Its rating (January 2020) is more recent than 37% of care home ratings in Devon.
  • With 34 beds it is larger than 70% of care homes in Devon, where the typical home has 25.
  • Registered with CQC in 2011: it has been registered longer than 54% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Devon lists 3.

Comparison set: every registered care home in Devon, CQC data for Oct 2026.

Nearest care homes

Guides for families

Similar care homes near Dawlish, rated recently

What families ask about Westcliff House

How much does Westcliff House charge?
No fee list from Westcliff House has reached us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
How did Westcliff House score on each CQC key question?
CQC rates five key questions. For Westcliff House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How big is Westcliff House?
Westcliff House is registered for up to 34 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Westcliff House?
The registered provider is Mrs Christine Dodge, according to CQC.
Is Westcliff House registered for dementia care?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
How recent is Westcliff House's CQC rating?
CQC published the current rating on 25 January 2020, 6 years ago. Older ratings are common, so ask about changes since.
What type of care does Westcliff House provide?
Westcliff House is registered for residential homes. Ask which of these it provides at the moment.
What is Westcliff House's address?
It is at 24-26 West Cliff, Dawlish, EX7 9DN.
Is Westcliff House a registered provider?
Yes: CQC lists it as a care home under location ID 1-119219145 and was rated Good overall in January 2020.

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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