Care home · Alton
Westlands Retirement Home
Illustrative photo, not of Westlands Retirement Home- Address
- Westlands House, Headmoor Lane, Four Marks, Alton, GU34 3EP
- Run by
- Westlands Care Home Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 53 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2012 (14 years)
- Registered manager
- Helen Cassandra Brown
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 07940103)
- Last CQC check
- 2 Aug 2018
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Four Marks: Care homes in Four Marks (4) · Care homes for care for adults under 65 in Four Marks
Full report at cqc.org.uk · CQC location ID 1-436987407
An overview of Westlands Retirement Home
Westlands Retirement Home is a CQC-registered residential care home in Alton, run by Westlands Care Home Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (August 2018). It is one of 4 CQC-registered care homes in and around Four Marks; 4 of those are rated Good or Outstanding.
What inspectors found
- The inspection took place on 18 July 2018 and was unannounced.
- Westlands Retirement Home is a 'care home.' People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- Westlands Retirement Home accommodates up to 51 people some of whom may be living with dementia, across two linked units.
- On the day of the inspection, 49 people were accommodated.
Inspected 18 July 2018; report published 2 August 2018; supporting 51 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Specialisms
As listed with the regulator.
CQC ratings, area by area
- Safe360 of 435 in Hampshire
- Effective388 of 435 in Hampshire
- Caring401 of 435 in Hampshire
- Responsive383 of 435 in Hampshire
- Well-led324 of 435 in Hampshire
Source: CQC, published 2 August 2018. Under each rating: how many care homes in Hampshire share it.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 323 of the 434 other care homes in Hampshire that CQC has rated.
How it fits locally
There are 3 other care homes within 3 miles, 3 of them rated Good or Outstanding; the nearest is Belford House, 1.2 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).
22 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Four Marks & Medstead ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Budgeting for this home
We estimate Westlands Retirement Home at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
If savings are under the upper limit (£23,250 in England), Hampshire Council may pay part of the cost after a free care needs assessment.
History with CQC
Westlands Retirement Home has been registered with CQC since July 2012, about 14 years.
CQC has published 5 overall ratings for it (2015–2018), starting at Requires improvement and improving to Good.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 6 CQC reports on file for this address; the newest is from 2 August 2018.
Ratings over time
- Aug 2015
- Sep 2016
- Aug 2017
- Mar 2018
- Aug 2018
- Today Rating 8 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 2 August 2018
- CQC inspection report 13 March 2018
- CQC inspection report 9 August 2017
- CQC inspection report 3 September 2016
- CQC inspection report 27 August 2015
- Inspection report 21 March 2014
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 June 2025 by East Hampshire. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Westlands House"). Open Government Licence.
Where it is
- Ward
- Four Marks & Medstead
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- East Hampshire
- Integrated care board
- NHS Hampshire and Isle of Wight Integrated Care Board
- Area classification
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in GU34 (14)
Open the full map · Get directions · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence.
Ownership and company checks
Westlands Retirement Home is run by Westlands Care Home Limited (company 07940103), incorporated in 2012.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Family reviews
Nobody has reviewed Westlands Retirement Home here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Westlands Retirement Home: common questions
- How many beds does Westlands Retirement Home have?
- Westlands Retirement Home has 53 registered places. Ask how many are free now and which rooms have en-suites.
- Which provider runs Westlands Retirement Home?
- The registered provider is Westlands Care Home Limited, according to CQC.
- How much does care from Westlands Retirement Home cost?
- Westlands Retirement Home has not published its fees with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Westlands Retirement Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Westlands Retirement Home provide?
- Westlands Retirement Home is registered for residential homes. Ask which of these it provides at the moment.
- What is Westlands Retirement Home's address?
- It is at Westlands House, Headmoor Lane, Four Marks, Alton, GU34 3EP.
- Is Westlands Retirement Home registered with CQC?
- Yes: CQC lists it as a care home under location ID 1-436987407 and was rated Good overall in August 2018.
- Is Westlands Retirement Home registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Westlands Retirement Home's CQC rating?
- 2 August 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
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