Care home · Colchester

Willow Health Limited

Rated Good by CQC Rating published 27 July 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of Willow Health Limited
Address
82a The Willows, Colchester, CO2 8PX
Run by
Willow Health Limited
Service
Residential care home
Beds
7 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Jessica Jacqueline Skelton
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04524118)
Last CQC check
27 Jul 2019
Typical fees Estimated
£1,310–£1,600 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-114022757

Willow Health Limited at a glance

Registered with CQC as a residential care home, Willow Health Limited is based in Colchester. Its registered specialisms include physical disabilities and learning disabilities.

Its latest CQC rating is Good overall (July 2019). Safe was rated Requires improvement. It is one of 8 CQC-registered care homes in and around Berechurch; 6 of those are rated Good or Outstanding.

How CQC rated each area

  • SafeRequires improvement68 of 369 in Essex
  • EffectiveGood330 of 369 in Essex
  • CaringGood343 of 369 in Essex
  • ResponsiveGood326 of 369 in Essex
  • Well-ledGood273 of 369 in Essex

As rated by CQC, published 27 July 2019. Under each rating: how many care homes in Essex share it.

Reading Willow Health Limited's CQC ratings

Area by area, Safe is rated below Good; 4 other areas are Good.

Across Essex, 68 of 369 rated care homes are Requires improvement for Safe (18%).

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

Costs to expect

We estimate Willow Health Limited at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Ask how often fees rise and whether they go up if care needs increase.

People with savings under £23,250 may get help from Essex Council after a needs and financial assessment.

Inspection findings in brief

  • Risks to people were identified and guidance provided to staff on the steps that they should take to mitigate the risks.
  • However further work was needed to ensure that risks were managed in a consistent way.
  • Staff were clear about what was a safeguarding incident and the steps that they needed to take to protect people.
  • Medicines were securely stored, and regular checks were undertaken to ensure that staff were following procedures and identifying errors promptly.

Inspected 10 July 2019; report published 27 July 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Foxburrow Grange, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (6 of the nearest 25).

19 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Berechurch ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a shop (3 min), a park (6 min) and a bus stop (4 min), which matters for residents who can go out and for visiting family.

Rating history

  1. Apr 2016 Requires improvement
  2. Jun 2017 Requires improvement
  3. Jul 2018 Requires improvement
  4. Jul 2019 Good
  5. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Kitchen hygiene rating

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 10 September 2026 by Colchester. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Willow End"). Open Government Licence.

Finding it

Ward
Berechurch
Parliamentary constituency
Colchester
NHS area (integrated care board)
NHS Essex Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in CO2 (11)

Open the full map · Plan a journey · © OpenStreetMap contributors

Local amenities

  • Bus stop 320 m (4 min walk) · 20 stops within 600 m
  • Railway station Colchester Town, 1.7 km
  • GP surgery Abbey Field Medical Centre, 830 m (10 min walk)
  • Pharmacy Abbey Field Pharmacy, 830 m (10 min walk)
  • Shop Willows Convenience Store, 250 m (3 min walk)
  • Park 440 m (6 min walk)
  • Café Cafe Mero, 880 m (11 min walk)
  • Place of worship St Theodore Of Canterbury Roman Catholic Church, 730 m (9 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

The registered provider

Willow Health Limited is run by Willow Health Limited (company 04524118), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Who it can help

Specialisms as registered with CQC.

Track record

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2016–2019), starting at Requires improvement and improving to Good.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

CQC lists 6 reports for this location, the latest dated 27 July 2019.

Family reviews

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Where Willow Health Limited stands locally

  • Rated Good. Across Essex, 84% of the 368 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (July 2019) is more recent than 30% of care home ratings in Essex.
  • With 7 beds it is smaller than 73% of care homes in Essex, where the typical home has 23.
  • Registered with CQC in 2011: it has been registered longer than 74% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Essex lists 3.
  • Areas CQC rated below Good: Safe (20% of care homes in Essex are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered care home in Essex. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Newer ratings near Berechurch

Willow Health Limited questions answered

Does Willow Health Limited support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Willow Health Limited rated well for safety?
CQC rates five key questions. For Willow Health Limited: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
When did CQC last rate Willow Health Limited?
The latest rating is dated 27 July 2019, 7 years ago; ask whether there have been changes since.
Is Willow Health Limited registered with CQC?
Willow Health Limited is on the CQC register as a care home (ID 1-114022757) and was rated Good overall in July 2019.
How much does care from Willow Health Limited cost?
Willow Health Limited has not published its fees with us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.
How many residents can Willow Health Limited take?
Willow Health Limited is registered for up to 7 residents. Ask about current vacancies and whether rooms have en-suite facilities.
What services is Willow Health Limited registered for?
Willow Health Limited is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Where is Willow Health Limited?
It is at 82a The Willows, Colchester, CO2 8PX.

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Willow Health Limited: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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