Care home · Cannock

Windsor House Care Home

Rated Requires improvement by CQC Rating published 8 August 2023 Rating 3 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. Mapleton Care Group Ltd has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Windsor House Care Home
Address
Littleworth Road, Cannock, WS12 1HY
Run by
Mapleton Care Group Ltd (4 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
52 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2024 (2 years)
Registered manager
Jomy Joy
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 11792993)
Last CQC check
Not listed
Typical fees Estimated
£1,380–£1,690 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Open CQC's full report · CQC location ID 1-19660547500

An overview of Windsor House Care Home

Windsor House Care Home is a CQC-registered nursing home in Cannock, run by Mapleton Care Group Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and mental health conditions.

At its most recent rating, CQC judged it Requires improvement overall (August 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 15 CQC-registered care homes in and around Cannock; 10 of those are rated Good or Outstanding.

Around Cannock

There are 21 other care homes within 3 miles, 16 of them rated Good or Outstanding; the nearest is Tudor House Care Home, under 0.5 miles away.

6 of the 21 nearest rated care homes have a more recent rating than this one.

It sits in Hednesford Hills & Rawnsley ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Within about a 10-minute walk there is a park (5 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

How its rating has changed

  1. Aug 2023 Requires improvement
  2. Today Rating 3 years old

Published CQC ratings in date order.

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 6 July 2026 by Cannock Chase. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Tudor House and Windsor House Nursing Homes"). Open Government Licence.

Map and area details

Ward
Hednesford Hills & Rawnsley
Parliamentary constituency
Cannock Chase
Integrated care board
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Care homes in WS12 (10)

Bigger map · Route planner · OpenStreetMap (ODbL)

Within walking distance

  • Bus stop 190 m (2 min walk) · 10 stops within 600 m
  • Railway station Hednesford, 1.5 km (18 min walk)
  • GP surgery Hednesford Valley Health Centre, 1.5 km (19 min walk)
  • Pharmacy Numark Pharmacy, 1.3 km (17 min walk)
  • Shop Aldi, 1.1 km (14 min walk)
  • Park 400 m (5 min walk)
  • Place of worship St Peters, 730 m (9 min walk)
  • Library Hednesford Library, 1.3 km (16 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

What the ratings tell you

For Windsor House Care Home, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Staffordshire, 51 of 235 rated care homes are Requires improvement for Safe (22%), while 25 of 235 rated care homes are Requires improvement for Effective (11%), while 71 of 235 rated care homes are Requires improvement for Well-led (30%).

If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.

Likely fees

We estimate Windsor House Care Home at £1,380–£1,690 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £72k–£88k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Staffordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Who they support

Taken from its CQC registration.

Windsor House Care Home over the years

CQC registration dates from August 2024, so the service has been operating for around 2 years under its current registration.

The overall rating now in force is Requires improvement (August 2023).

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.

Ownership and company checks

Windsor House Care Home is run by Mapleton Care Group Ltd (company 11792993), incorporated in 2019, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Mapleton Care Group Ltd runs 4 CQC-registered services across 3 council areas; 2 of the 4 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.

2 of its services are in Staffordshire.

Ratings for safety, care and leadership

  • SafeRequires improvement51 of 235 in Staffordshire
  • EffectiveRequires improvement25 of 235 in Staffordshire
  • CaringGood224 of 235 in Staffordshire
  • ResponsiveGood209 of 235 in Staffordshire
  • Well-ledRequires improvement71 of 235 in Staffordshire

CQC key question ratings, published 8 August 2023. Under each rating: how many care homes in Staffordshire share it.

Family reviews

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Where Windsor House Care Home stands locally

  • Rated Requires improvement. Across Staffordshire, 78% of the 235 rated care homes are Good or Outstanding and 8 are Outstanding.
  • Its rating (August 2023) is more recent than 74% of care home ratings in Staffordshire.
  • With 52 beds it is larger than 78% of care homes in Staffordshire, where the typical home has 28.
  • Registered with CQC in 2024: it has been registered longer than 12% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Staffordshire lists 4.
  • Areas CQC rated below Good: Safe (22% of care homes in Staffordshire are also rated below Good here); Effective (11% of care homes in Staffordshire are also rated below Good here); Well-led (31% of care homes in Staffordshire are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Staffordshire; CQC register, Oct 2026.

Also nearby

Guides for families

Other care homes near Cannock with recent ratings

Quick answers about Windsor House Care Home

Which provider runs Windsor House Care Home?
Windsor House Care Home is run by Mapleton Care Group Ltd, the registered provider on the CQC register.
How many beds does Windsor House Care Home have?
Windsor House Care Home has 52 registered places. Ask how many are free now and which rooms have en-suites.
Is Windsor House Care Home rated well for safety?
CQC rates five key questions. For Windsor House Care Home: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does Windsor House Care Home charge?
No fee list from Windsor House Care Home has reached us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). Ask for a written quote that includes weekend and bank holiday rates.
What type of care does Windsor House Care Home provide?
Windsor House Care Home is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
Is Windsor House Care Home a registered provider?
Yes: CQC lists it as a care home under location ID 1-19660547500 and was rated Requires improvement overall in August 2023.
What is Windsor House Care Home's address?
It is at Littleworth Road, Cannock, WS12 1HY.
When was Windsor House Care Home last inspected?
CQC published the current rating on 8 August 2023, 3 years ago. Older ratings are common, so ask about changes since.
Can Windsor House Care Home care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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