Care home · Mayfield

Woodcote

Rated Good by CQC Rating published 16 July 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support.
Residents and staff in a care home garden Illustrative photo, not of Woodcote
Address
Heathfield Road, Five Ashes, Mayfield, TN20 6JJ
Type of provider
Independent (private company)
Service
Residential care home
Beds
6 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
En-suite rooms
En-suite rooms available (as stated on ridgewoodcareservices.co.uk)
Registered with CQC
January 2011 (15 years)
Registered manager
Gemma Nicole Lowrie
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04531344)
Last CQC check
16 Jul 2019
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-141930773

About this home

Registered with CQC as a residential care home, Woodcote is based in Mayfield, run by Ridgewood Care Services Limited. Its registered specialisms include learning disabilities.

Its latest CQC rating is Good overall (July 2019). It is one of 5 CQC-registered care homes in and around Heathfield; 3 of those are rated Good or Outstanding.

Past CQC ratings

  1. Oct 2015 Good
  2. Jun 2018 Requires improvement
  3. Jul 2019 Good
  4. Today Rating 7 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Inspection reports to read

Map and area details

Ward
Mayfield & Five Ashes
Parliamentary constituency
Sussex Weald
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Smaller rural; further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England

Bigger map · Get directions · © OpenStreetMap contributors

Nearby

  • Railway station Hadlow Down, 1.8 km

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Ownership and company checks

Woodcote is run by Ridgewood Care Services Limited (company 04531344), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Ridgewood Care Services Limited runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

All 3 are in East Sussex, so it is a local operator rather than a national chain.

Registered specialisms

  • Learning disabilities

Specialisms as registered with CQC.

Key points from CQC's visit

  • Two people used individual forms of sign-assisted language to express themselves.
  • The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance.
  • This ensures that people who live in the service can live as full a life as possible and achieve the best possible outcomes.
  • The principles reflect the need for people with learning adaptive needs/or autism to live meaningful lives that include control, choice, and independence.

Inspected 14 June 2019; report published 16 July 2019. From the regulator's own summary (Open Government Licence). Read the full report.

CQC ratings, area by area

  • SafeGood229 of 261 in East Sussex
  • EffectiveGood247 of 261 in East Sussex
  • CaringGood253 of 261 in East Sussex
  • ResponsiveGood238 of 261 in East Sussex
  • Well-ledGood173 of 261 in East Sussex

Source: CQC, published 16 July 2019. Under each rating: how many care homes in East Sussex share it.

What the ratings tell you

All five areas CQC looks at are rated Good for Woodcote: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 172 of the 260 other care homes in East Sussex that CQC has rated.

How long it has been running

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2019), starting at Good; it has gone up 1 and down 1 time, and is now Good.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 6 CQC reports on file for this address; the newest is from 16 July 2019.

What it may cost

We estimate Woodcote at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

With savings below £23,250, East Sussex Council may contribute once it has carried out a free needs assessment.

The local picture

There are 3 other care homes within 3 miles, 1 of them rated Good or Outstanding; the nearest is Holy Cross Care Home, 1.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).

18 of the 20 nearest rated care homes have a more recent rating than this one.

It sits in Mayfield & Five Ashes ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Few everyday amenities are within a short walk, so visitors will mostly come by car.

Family reviews

No family has reviewed Woodcote on The Care Panel so far.

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What families ask about Woodcote

Is Woodcote registered for dementia care?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When did CQC last rate Woodcote?
Its current CQC rating dates from 16 July 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What type of care does Woodcote provide?
Registration for Woodcote covers: residential homes. Check which of these it offers today.
What is Woodcote's address?
It is at Heathfield Road, Five Ashes, Mayfield, TN20 6JJ.
Is Woodcote regulated by the Care Quality Commission?
Yes. Woodcote is registered with the Care Quality Commission as a care home (location ID 1-141930773) and was rated Good overall in July 2019.
How much does Woodcote charge?
No fee list from Woodcote has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Woodcote rated well for safety?
CQC rates five key questions. For Woodcote: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How many residents can Woodcote take?
Woodcote is registered for up to 6 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Which provider runs Woodcote?
Woodcote is run by Ridgewood Care Services Limited, the registered provider on the CQC register.

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Woodcote: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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