Care home · Dewsbury
York House
Illustrative photo, not of York House- Address
- Old Bank Road, Earlsheaton, Dewsbury, WF12 7AH
- Run by
- Highgate Care Services (Yorkshire) LTD (6 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 36 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2018 (8 years)
- Part of
- North Bay Group
- Registered manager
- Emma Louise White
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10769083)
- Last CQC check
- 5 Aug 2025
- Typical fees Estimated
- £1,140–£1,390 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Dewsbury: Care homes in Dewsbury (16) · Best rated care homes in Dewsbury · Care homes for dementia care in Dewsbury · Care homes for elderly care in Dewsbury · Care homes for care for adults under 65 in Dewsbury
See this service on the CQC website · CQC location ID 1-4758354339
About this home
York House is a CQC-registered residential care home in Dewsbury, run by Highgate Care Services (Yorkshire) LTD. Its CQC registration covers adults of all ages, including people living with dementia.
At its most recent rating, CQC judged it Good overall (August 2025). Well-led was rated Requires improvement. It is one of 16 CQC-registered care homes in and around Dewsbury; 14 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.
Across Kirklees, 30 of 122 rated care homes are Requires improvement for Well-led (25%).
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Well-led at 57%, averaging 69% overall.
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
History with CQC
Registered in February 2018, it has 8 years on the CQC register.
CQC has published 3 overall ratings for it (2018–2025), starting at Requires improvement and improving to Good.
The CQC website holds 2 reports for it, the latest from 20 November 2019.
Safe, effective, caring, responsive, well-led
- Safe72% score94 of 122 in Kirklees
- Effective75% score106 of 122 in Kirklees
- Caring70% score107 of 122 in Kirklees
- Responsive71% score97 of 122 in Kirklees
- Well-led57% score30 of 122 in Kirklees
As rated by CQC, published 5 August 2025. Under each rating: how many care homes in Kirklees share it.
Scores behind the rating
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, York House scores 69%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 57%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up2 · Some shortfalls
- Workforce equality, diversity and inclusion2 · Some shortfalls
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 11 June 2025, published 5 August 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Past CQC ratings
- Oct 2018
- Nov 2019
- Aug 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 20 November 2019
- CQC inspection report 9 October 2018
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 21 May 2025 by Kirklees. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "York House Residential Home"). Open Government Licence.
Area and map
- Ward
- Dewsbury East
- Council
- Kirklees Council · paying for care
- Parliamentary constituency
- Dewsbury and Batley
- Integrated care board
- NHS West Yorkshire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in WF12 (6)
Open the full map · Plan a journey · Map data: OpenStreetMap contributors
Nearby
- Bus stop 180 m (2 min walk) · 15 stops within 600 m
- Railway station Dewsbury, 1.0 km (13 min walk)
- GP surgery Chickenley Medical Centre, 1.1 km (13 min walk)
- Pharmacy 480 m (6 min walk)
- Shop Tesco Express, 370 m (5 min walk)
- Park 300 m (4 min walk)
- Café Gresham, 700 m (9 min walk)
- Place of worship Masjid As-Salaam, 520 m (6 min walk)
- Library Dewsbury Library Hub, 600 m (7 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Budgeting for this home
We estimate York House at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.
Ask how often fees rise and whether they go up if care needs increase.
If savings are under the upper limit (£23,250 in England), Kirklees Council may pay part of the cost after a free care needs assessment.
Who the service is registered for
As listed with the regulator.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Manor Croft, under 0.5 miles away.
3 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Dewsbury East ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
Within about a 10-minute walk there is a pharmacy (6 min), a shop (5 min), a park (4 min), a café (9 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Who runs it
York House is run by Highgate Care Services (yorkshire) Ltd (company 10769083), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is medical nursing home activities.
Highgate Care Services (Yorkshire) LTD runs 6 CQC-registered services across 3 council areas; 3 of the 6 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
3 of its services are in Kirklees.
It trades under the North Bay Group brand, which covers 49 services run by 11 registered providers.
What CQC's inspectors reported
- Overall, medicines were safely managed, and we did not find any medication errors.
- However, we continued to find areas where records required additional information and the provider’s own medication audits had not been effective in driving these improvements.
- We found risks to people’s care were assessed but we found examples where best practice guidance around supporting people at risk of developing pressure ulcers was not always followed.
- We spoke with 4 people using the service and 3 relatives about their experience of the care provided.
Inspected 14 October 2019; report published 20 November 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
No family has reviewed York House on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other care homes locally
- Rated Good. Across Kirklees, 79% of the 122 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (August 2025) is more recent than 76% of care home ratings in Kirklees.
- With 36 beds it is larger than 63% of care homes in Kirklees, where the typical home has 24.
- Registered with CQC in 2018: it has been registered longer than 31% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Kirklees lists 3.
- Areas CQC rated below Good: Well-led (25% of care homes in Kirklees are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in Kirklees, CQC data for Oct 2026.
Nearest care homes
Guides for families
Similar care homes near Dewsbury, rated recently
- Aston Manor EMI Residential HomeJun 2026
- Thomas Owen HouseJul 2025
- Fennell CourtAug 2026
Quick answers about York House
- Does York House support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate York House?
- The rating now shown was published on 5 August 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- What type of care does York House provide?
- CQC lists York House under: residential homes. Check which of these it is actively providing now.
- Where is York House?
- It is at Old Bank Road, Earlsheaton, Dewsbury, WF12 7AH.
- Is York House registered with CQC?
- It is. The CQC register records York House as a care home, location ID 1-4758354339 and was rated Good overall in August 2025.
- What are York House's fees?
- York House hasn't shared a price list with us. Residential care home typically costs £1,230 a week (average 2026 self-funder fees in Yorkshire and the Humber). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is York House rated well for safety?
- CQC rates five key questions. For York House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How many residents can York House take?
- CQC capacity for York House: 36 beds. Ask about current availability and room facilities.
- Which provider runs York House?
- CQC lists Highgate Care Services (Yorkshire) LTD as the provider responsible for York House.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.