Specialist care · Telford and Wrekin

Dementia care in Telford and Wrekin

Looking for help in Telford and Wrekin? 46 domiciliary services and 20 residential or nursing homes are registered for dementia care. Here are the top rated, the route to council help, and charities that can advise.

From the regulator's register of specialisms · Last updated 27 October 2026

The short version

  • 46 home care agencies; 88% of those rated are Good or Outstanding.
  • 20 care homes; 88% of those rated are Good or Outstanding, of which 12 also provide nursing.
  • Council assessment line: 01952 385385 (option 2, Family Connect, Monday to Friday 9am-5pm) (Telford & Wrekin Council).
  • Call 0333 150 3456 for the Alzheimer's Society Dementia Support Line.

Cite this: The Care Panel, "Dementia care in Telford and Wrekin", analysis of the CQC register, Oct 2026.

Home care agencies for people with dementia

Best rating first; newer inspections rank higher.

Towns

Residential and nursing homes

Best rating first; newer inspections rank higher.

Towns

Charities and local support

Phone 0333 150 3456 to reach the Alzheimer's Society Dementia Support Line. Local carers' support: All Age Carers Centre.

How Telford and Wrekin compares for dementia care

Across England 79% of home care agencies register to support people with dementia. In Telford and Wrekin it is 46 of 64, or 72%. Of the 26 specialist home care agencies with a rating, 88% are Good or Outstanding, compared with 86% of all rated home care agencies in Telford and Wrekin and 88% of specialist home care agencies across England. 1 specialist home care agencies is rated Outstanding and 3 Requires improvement or Inadequate.

20 are still waiting for a first rating. 20 of the 37 care homes in Telford and Wrekin (54%) are registered to support people with dementia; across England the share is 56%. Specialist care homes in Telford and Wrekin score 88% Good or Outstanding (17 rated). The figure is 79% for the area as a whole and 80% for England's specialist care homes.

Of the specialist homes, 12 offer nursing care. Their combined capacity is 1,072 beds. Specialist care homes rated Outstanding: 0. Rated below Good: 2. CQC has not yet rated 3 of them.

Coverage Care Services Limited has more of the specialist care homes than any other company: 3. Telford (44) and Broseley (14) list the largest numbers of specialist home care agencies in or near them among the area's towns.

Figures from the CQC register as of Oct 2026.

Help from Telford & Wrekin Council

Attendance Allowance has no means test, and a direct payment (when the council is funding care) lets you hire a provider with relevant expertise. How care is paid for in Telford and Wrekin.

Both follow an assessment of needs, which is at no cost. Savings play no part in getting one; the test is whether day-to-day difficulties meet national eligibility rules. Getting assessed in Telford and Wrekin.

Picking the right service

Go beyond the headline grade and read the inspection report itself. A declared specialism is no guide to experience either. Find out about the number of similar clients, staff training, keeping a small consistent team, and the approach to distress or refusal.

Questions worth adding:

  • What do you do when someone is distressed, or wants to leave?
  • How do you avoid using medication to manage behaviour?
  • How do you get to know the person (life story, routines, likes and dislikes)?

Frequently asked

Which providers in Telford and Wrekin are registered for dementia care?

There are 46 domiciliary services and 20 residential or nursing homes registered for it in Telford and Wrekin (Oct 2026); where inspected, 88% and 88% respectively score Good or above.

Will Telford & Wrekin Council help pay for dementia care?

Possibly. Needs are assessed first (at no cost). Where they qualify, a means test follows, and below £23,250 in capital the council funds part or all of it.

Where else can we get support?

Alzheimer's Society Dementia Support Line: 0333 150 3456.

We have just had a dementia diagnosis. What now?

First the GP, for a referral to memory services. Then, as everyday things slip, the council for an assessment of needs. And, if over State Pension age, claim Attendance Allowance, which has no means test and is commonly missed after diagnosis.

More about care in Telford and Wrekin

CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.

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