Home care agency · Telford
ICCM Ltd - Telford
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of ICCM Ltd - Telford- Address
- Grosvenor House, Hollinswood Road, Central Park, Telford, TF2 9TW
- Run by
- Independent Community Care Management Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2021 (5 years)
- Registered manager
- Amy Christina George
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04862206)
- Last CQC check
- 1 Jul 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care · Treatment of disease, disorder or injury
More in Telford: Home care in Telford (63) · Best rated home care agencies in Telford · Dementia care at home in Telford · Elderly care at home in Telford · Physical disability care at home in Telford · Live-in care in Telford
Read the full CQC inspection report · CQC location ID 1-10958746288
ICCM Ltd - Telford at a glance
ICCM Ltd - Telford is a CQC-registered home care agency in Telford, run by Independent Community Care Management Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (July 2023). Well-led was rated Requires improvement. It is one of 63 CQC-registered home care agencies that have an office within 7 miles of Telford; 31 of those are rated Good or Outstanding.
Specialisms
Registration details from CQC.
Past CQC ratings
- Aug 2018
- Aug 2019
- Jul 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
Reports on the CQC website
- CQC inspection report 1 July 2023
Where it is
- Ward
- Oakengates & Ketley Bank
- Council
- Telford & Wrekin Council · paying for care
- Parliamentary constituency
- Telford
- Local NHS (ICB)
- NHS Shropshire, Telford and Wrekin Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in TF2 (23)
Open the full map · Route planner · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Ownership and company checks
ICCM Ltd - Telford is run by Independent Community Care Management Limited (company 04862206), incorporated in 2003, 17 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.
Each area CQC checks
- Safe30 of 36 in Telford and Wrekin
- Effective32 of 36 in Telford and Wrekin
- Caring33 of 36 in Telford and Wrekin
- Responsive34 of 36 in Telford and Wrekin
- Well-led8 of 36 in Telford and Wrekin
Source: CQC, published 1 July 2023. Under each rating: how many agencies in Telford and Wrekin share it.
ICCM Ltd - Telford over the years
Registered in July 2021, it has 5 years on the CQC register.
CQC has published 3 overall ratings for it (2018–2023), starting at Requires improvement and improving to Good.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Likely fees
We estimate visits from ICCM Ltd - Telford at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Telford and Wrekin Council after a needs and financial assessment.
Inspection findings in brief
- The service was able to demonstrate how they were meeting underpinning principles of "Right Support, Right Care, Right Culture.
- Right support: Staff supported people to have the maximum possible choice, control and independence to be independent where possible.
- People were supported by staff to pursue their interests.
- Right care: Staff promoted equality and diversity in their support for people.
Inspected 26 May 2023; report published 1 July 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
What the ratings tell you
For ICCM Ltd - Telford, Well-led is rated below Good; 4 other areas are Good.
Across Telford and Wrekin, 8 of 36 rated agencies are Requires improvement for Well-led (22%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Around Telford
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Advantage Healthcare West Midlands, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
3 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Oakengates & Ketley Bank ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Shropshire, Telford and Wrekin ICB.
Family reviews
There are no reviews of ICCM Ltd - Telford yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
ICCM Ltd - Telford against its area
- Rated Good. Across Telford and Wrekin, 86% of the 36 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2023) is more recent than 67% of agency ratings in Telford and Wrekin.
- Registered with CQC in 2021: it has been registered longer than 48% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Telford and Wrekin lists 6.
- Areas CQC rated below Good: Well-led (22% of home care agencies in Telford and Wrekin are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Telford and Wrekin. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Telford, rated recently
- Ideal Home CareAug 2026 · 0.9 miles
- Advantage Healthcare West MidlandsAug 2026 · 1.0 miles
- Kensington Community Care ShropshireFeb 2025 · 1.5 miles
ICCM Ltd - Telford questions answered
- Which provider runs ICCM Ltd - Telford?
- Independent Community Care Management Limited is the registered provider for ICCM Ltd - Telford.
- What type of care does ICCM Ltd - Telford provide?
- CQC lists ICCM Ltd - Telford under: homecare agencies. Check which of these it is actively providing now.
- Is ICCM Ltd - Telford rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What are ICCM Ltd - Telford's fees?
- ICCM Ltd - Telford hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is ICCM Ltd - Telford regulated by the Care Quality Commission?
- ICCM Ltd - Telford is on the CQC register as a home care agency (ID 1-10958746288) and was rated Good overall in July 2023.
- What is ICCM Ltd - Telford's address?
- Grosvenor House, Hollinswood Road, Central Park, Telford, TF2 9TW. That is the office; visits happen in your own home, so confirm your area is covered.
- How recent is ICCM Ltd - Telford's CQC rating?
- The rating now shown was published on 1 July 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
- Does ICCM Ltd - Telford support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Agencies in neighbouring towns
In Telford and Wrekin
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.