Home care agency · Kettering

24/7 Staffing Support Kettering

Rated Good by CQC Rating published 21 November 2023 Rating 2 years old
Older people painting together at an activity session Illustrative photo, not of 24/7 Staffing Support Kettering
Address
CHESHAM HOUSE BUSINESS CENTRE, 53 Lower Street, Kettering, NN16 8BH
Run by
24/7 Staffing Support Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2018 (8 years)
Registered manager
Patrick Mukazi Lewis Mapuranga
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09141497)
Last CQC check
21 Nov 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-5710037902

About 24/7 Staffing Support Kettering

24/7 Staffing Support Kettering is a CQC-registered home care agency that also provides supported living in Kettering, run by 24/7 Staffing Support Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and learning disabilities.

At its most recent rating, CQC judged it Good overall (November 2023). It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Kettering; 39 of those are rated Good or Outstanding.

Costs to expect

We estimate visits from 24/7 Staffing Support Kettering at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask North Northamptonshire Council for a free care needs assessment.

Each area CQC checks

  • SafeGood59 of 78 in North Northamptonshire
  • EffectiveGood66 of 78 in North Northamptonshire
  • CaringGood72 of 78 in North Northamptonshire
  • ResponsiveGood66 of 78 in North Northamptonshire
  • Well-ledGood56 of 78 in North Northamptonshire

From CQC's latest report, published 21 November 2023. Under each rating: how many agencies in North Northamptonshire share it.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Authentic Kare Kettering, under 0.5 miles away.

5 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Kettering Central ward, classed by ONS as urban (further from a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

The registered provider

24/7 Staffing Support Kettering is run by 24/7 Staffing Support Ltd (company 09141497), incorporated in 2014, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Track record

CQC registration dates from September 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2019–2023), starting at Requires improvement and improving to Good.

The CQC website holds 2 reports for it, the latest from 21 November 2023.

Earlier inspections

  1. Oct 2019 Requires improvement
  2. Nov 2023 Good
  3. Today Rating 2 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Inspection reports to read

Location and local area

Ward
Kettering Central
Parliamentary constituency
Kettering
NHS integrated care board
NHS Northamptonshire Integrated Care Board
Area classification
Urban · further from a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in NN16 (21)

Bigger map · Directions · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

The inspection, summarised

  • People's needs and risks were assessed and managed.
  • People's care plans were comprehensive and personalised with their range of needs and abilities which promoted their safety and wellbeing.
  • People received the support they required with their medicines.
  • Systems were in place to ensure staff were trained and understood how to protect people from poor care and abuse.

Inspected 24 October 2023; report published 21 November 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Reading 24/7 Staffing Support Kettering's CQC ratings

24/7 Staffing Support Kettering has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 55 of the 77 other agencies in North Northamptonshire that CQC has rated.

Who they support

Taken from its CQC registration.

Family reviews

No family has reviewed 24/7 Staffing Support Kettering on The Care Panel so far.

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Compared with other agencies locally

  • Rated Good. Across North Northamptonshire, 84% of the 76 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (November 2023) is more recent than 76% of agency ratings in North Northamptonshire.
  • Registered with CQC in 2018: it has been registered longer than 71% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in North Northamptonshire lists 6.

Based on the CQC register for North Northamptonshire as at Oct 2026.

Other agencies close by

Guides for families

Kettering: home care agencies inspected recently

24/7 Staffing Support Kettering: common questions

Is 24/7 Staffing Support Kettering registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When did CQC last rate 24/7 Staffing Support Kettering?
The latest rating is dated 21 November 2023, 2 years ago; ask whether there have been changes since.
Where is 24/7 Staffing Support Kettering?
The agency's base is CHESHAM HOUSE BUSINESS CENTRE, 53 Lower Street, Kettering, NN16 8BH. Confirm that its carers travel to your area.
Is 24/7 Staffing Support Kettering registered with CQC?
Yes. 24/7 Staffing Support Kettering is registered with the Care Quality Commission as a home care agency (location ID 1-5710037902) and was rated Good overall in November 2023.
What are 24/7 Staffing Support Kettering's fees?
24/7 Staffing Support Kettering's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
How did 24/7 Staffing Support Kettering score on each CQC key question?
CQC rates five key questions. For 24/7 Staffing Support Kettering: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What services is 24/7 Staffing Support Kettering registered for?
CQC lists 24/7 Staffing Support Kettering under: homecare agencies, supported living. Check which of these it is actively providing now.
Which provider runs 24/7 Staffing Support Kettering?
24/7 Staffing Support Ltd is the registered provider for 24/7 Staffing Support Kettering.

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In North Northamptonshire

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24/7 Staffing Support Kettering: rated Good by CQC, on The Care Panel

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