Home care agency · Witney
A Caring Hand Ltd
Illustrative photo, not of A Caring Hand Ltd- Address
- Unit 7, Bromag Estate, Downs Road, Witney, OX29 0SR
- Run by
- A Caring Hand Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2020 (6 years)
- Registered manager
- Steven Mullins
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12446644)
- Last CQC check
- 24 Jun 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Witney: Home care in Witney (18) · Best rated home care agencies in Witney · Elderly care at home in Witney · Care for adults under 65 at home in Witney · Live-in care in Witney · 24-hour care in Witney
Full report at cqc.org.uk · CQC location ID 1-9188405334
An overview of A Caring Hand Ltd
Registered with CQC as a home care agency, A Caring Hand Ltd is based in Witney. It is registered to support adults of all ages.
Its latest CQC rating is Requires improvement overall (June 2023). Safe and Well-led were rated Requires improvement. It is one of 18 CQC-registered home care agencies that have an office within 7 miles of Witney; 9 of those are rated Good or Outstanding.
Rating history
- Feb 2022
- Jun 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 24 June 2023
- CQC inspection report 3 February 2022
Where it is
- Ward
- Ducklington
- Parliamentary constituency
- Witney
- NHS area (integrated care board)
- NHS Thames Valley Integrated Care Board
- Urban or rural
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in OX29 (8)
Open the full map · Route planner · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Who the service is registered for
Specialisms as registered with CQC.
CQC ratings, area by area
- Safe12 of 115 in Oxfordshire
- Effective103 of 115 in Oxfordshire
- Caring99 of 115 in Oxfordshire
- Responsive102 of 115 in Oxfordshire
- Well-led19 of 115 in Oxfordshire
Ratings from CQC's most recent report, published 24 June 2023. Under each rating: how many agencies in Oxfordshire share it.
Ownership and company checks
A Caring Hand Ltd is run by A Caring Hand Limited (company 12446644), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Track record
CQC registration dates from September 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 2 overall ratings for it (2022–2023), starting at Requires improvement and staying Requires improvement every time.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
2 reports have been published for this location, most recently on 24 June 2023.
Inspection findings in brief
- Systems were not always in place to ensure all documentation was accurate and up to date.
- Whilst there were some quality assurance checks carried out, these were not always effective to monitor and improve the service.
- The provider had not always followed the required safe recruitment practices to help ensure suitable people were employed.
- Staff did not always receive the correct training or support to carry out their jobs safely.
Inspected 23 March 2023; report published 24 June 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
What the ratings tell you
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Oxfordshire, 12 of 115 rated agencies are Requires improvement for Safe (10%), while 19 of 115 rated agencies are Requires improvement for Well-led (17%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Choice nearby
There are 15 other agencies within 3 miles, 8 of them rated Good or Outstanding; the nearest is Care@home Oxfordshire, under 0.5 miles away.
2 of the 8 nearest rated agencies have a more recent rating than this one.
It sits in Ducklington ward, classed by ONS as urban (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Costs to expect
We estimate visits from A Caring Hand Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Oxfordshire Council after a needs and financial assessment.
Family reviews
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Compared with other agencies locally
- Rated Requires improvement. Across Oxfordshire, 88% of the 112 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (June 2023) is more recent than 79% of agency ratings in Oxfordshire.
- Registered with CQC in 2020: it has been registered longer than 53% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Oxfordshire lists 5.
- Areas CQC rated below Good: Safe (13% of home care agencies in Oxfordshire are also rated below Good here); Well-led (17% of home care agencies in Oxfordshire are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Oxfordshire (Oct 2026).
Other agencies close by
Guides for families
Similar home care agencies near Witney, rated recently
- Saint Andrews LimitedAug 2026 · 0.7 miles
- Olive Tree ServicesApr 2026 · under 0.5 miles
A Caring Hand Ltd questions answered
- How did A Caring Hand Ltd score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- Can A Caring Hand Ltd care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Is A Caring Hand Ltd a registered provider?
- Registered, yes: location 1-9188405334 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in June 2023.
- How recent is A Caring Hand Ltd's CQC rating?
- The latest rating is dated 24 June 2023, 3 years ago; ask whether there have been changes since.
- What services is A Caring Hand Ltd registered for?
- A Caring Hand Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
- How much does care from A Caring Hand Ltd cost?
- No fee list from A Caring Hand Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Where is A Caring Hand Ltd based?
- The agency works from Unit 7, Bromag Estate, Downs Road, Witney, OX29 0SR; ask which postcodes its carers cover.
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In Oxfordshire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.