Home care agency · Bristol
Alef Care Ltd
Illustrative photo, not of Alef Care Ltd- Address
- Unit 42, Easton Business Centre, Felix Road, Bristol, BS5 0HE
- Run by
- Alef Care Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- October 2021 (5 years)
- Registered manager
- Asha Mohamud Musa
- Company check
- Active, trading since 2018 (7 years), accounts up to date (Companies House 11668526)
- Last CQC check
- 19 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Live-in care in Bristol · 24-hour care in Bristol
Open CQC's full report · CQC location ID 1-11603638070
The service in brief
Alef Care Ltd in Bristol is registered with the Care Quality Commission as a home care agency.
CQC rated it Good overall (November 2022). It is one of 168 CQC-registered home care agencies that have an office within 7 miles of Bristol; 104 of those are rated Good or Outstanding.
Needs it is registered to meet
Specialisms as registered with CQC.
The registered provider
Alef Care Ltd is run by Alef Care Ltd (company 11668526), incorporated in 2018, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
Alef Care Ltd runs 2 CQC-registered services across 2 council areas.
Around Bristol
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Prime Way Care Ltd, under 0.5 miles away.
9 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Lawrence Hill ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Reading Alef Care Ltd's CQC ratings
Alef Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 51 of the 58 other agencies in Bristol, City of that CQC has rated.
Likely fees
We estimate visits from Alef Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Bristol, City of Council may contribute once it has carried out a free needs assessment.
Rating history
- Oct 2021
- Nov 2022
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 19 November 2022
Location and local area
- Ward
- Lawrence Hill
- Council
- Bristol City Council · paying for care
- Parliamentary constituency
- Bristol East
- NHS area (integrated care board)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in BS5 (18)
Bigger map · Plan a journey · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Ratings for safety, care and leadership
- Safe56 of 59 in Bristol, City of
- Effective55 of 59 in Bristol, City of
- Caring53 of 59 in Bristol, City of
- Responsive49 of 59 in Bristol, City of
- Well-led52 of 59 in Bristol, City of
From CQC's latest report, published 19 November 2022. Under each rating: how many agencies in Bristol, City of share it.
Inspection findings in brief
- People were supported by staff who had received satisfactory checks however these checks were not always in place prior to the member of staff starting their training or induction.
- No completed risk assessment had been conducted to identify the risks or measures being taken to keep people safe.
- Following our inspection the registered manager confirmed staff would have a completed risk assessment prior to starting their employment should all checks not have been completed.
- People were supported by staff who were kind and caring.
Inspected 25 October 2022; report published 19 November 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Alef Care Ltd over the years
Registered in October 2021, it has 5 years on the CQC register.
CQC has published 2 overall ratings for it (2021–2022), starting at Good and staying Good every time.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Alef Care Ltd compares
- Rated Good. Across Bristol, City of, 100% of the 57 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (November 2022) is more recent than 44% of agency ratings in Bristol, City of.
- Registered with CQC in 2021: it has been registered longer than 55% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Bristol, City of lists 6.
Compared with every CQC-registered home care agency in Bristol, City of. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Bristol
- Care and Support Service - Monica Wills HouseSep 2026 · 1.5 miles
- Home Instead Senior CareAug 2026 · 2.4 miles
- Miles Ahead CareJun 2026 · under 0.5 miles
What families ask about Alef Care Ltd
- Where is Alef Care Ltd?
- Unit 42, Easton Business Centre, Felix Road, Bristol, BS5 0HE. That is the office; visits happen in your own home, so confirm your area is covered.
- What kind of care can Alef Care Ltd offer?
- Alef Care Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
- How much does Alef Care Ltd charge?
- No fee list from Alef Care Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Alef Care Ltd registered with CQC?
- Registered, yes: location 1-11603638070 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in November 2022.
- How recent is Alef Care Ltd's CQC rating?
- The latest rating is dated 19 November 2022, 3 years ago; ask whether there have been changes since.
- How is Alef Care Ltd rated for safety and leadership?
- CQC rates five key questions. For Alef Care Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Does Alef Care Ltd support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
Look further afield
In Bristol, City of
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.