Home care agency · Luton

APT Care Limited

Rated Good by CQC Rating published 29 April 2026 Rated in the last 12 months
A carer and an older person chatting at the table at home Illustrative photo, not of APT Care Limited
Address
24 Titan Court, Laporte Way, Luton, LU4 8EF
Run by
APT Care Limited (4 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2011 (14 years)
Registered manager
Misbah Mahmood
Company check
Active, trading since 2006 (20 years), accounts up to date (Companies House 05817556)
Last CQC check
29 Apr 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

More in Luton: Home care in Luton (102) · Best rated home care agencies in Luton · Dementia care at home in Luton · Elderly care at home in Luton · Physical disability care at home in Luton · Live-in care in Luton

Full report at cqc.org.uk · CQC location ID 1-122645992

APT Care Limited at a glance

Registered with CQC as a home care agency that also provides supported living, APT Care Limited is based in Luton. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (April 2026). It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Luton; 37 of those are rated Good or Outstanding.

Likely fees

We estimate visits from APT Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

Council help is possible below £23,250 in savings: ask Luton Council for a free care needs assessment.

Around Luton

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Ahmed & Gul Ltd, under 0.5 miles away.

Its rating is more recent than any of the 16 nearest rated agencies.

It sits in Beech Hill ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for APT Care Limited: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 16 of the 38 other agencies in Luton that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Safe at 75%, averaging 77% overall.

Specialisms

Taken from its CQC registration.

APT Care Limited over the years

Registered in November 2011, it has 14 years on the CQC register.

CQC has published 8 overall ratings for it (2016–2026), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Good.

6 reports have been published for this location, most recently on 1 April 2021.

CQC's scores in detail

Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, APT Care Limited scores 77%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 80%
  • Kindness, compassion and dignity4 · Exceptional
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 79%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders4 · Exceptional
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 25 February 2026, published 29 April 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.

How its rating has changed

  1. Mar 2016 Requires improvement
  2. Jan 2017 Requires improvement
  3. Oct 2017 Requires improvement
  4. Feb 2019 Requires improvement
  5. Aug 2019 Inadequate
  6. Feb 2020 Good
  7. Apr 2021 Inspected but not rated
  8. Apr 2026 Good
  9. Today Rated in the last 12 months

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Inspection reports to read

Map and area details

Ward
Beech Hill
Parliamentary constituency
Luton South and South Bedfordshire
NHS area (integrated care board)
NHS Central East Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in LU4 (7)

View on OpenStreetMap · Get directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Each area CQC checks

  • SafeGood75% score22 of 39 in Luton
  • EffectiveGood75% score31 of 39 in Luton
  • CaringGood80% score36 of 39 in Luton
  • ResponsiveGood75% score35 of 39 in Luton
  • Well-ledGood79% score17 of 39 in Luton

Ratings from CQC's most recent report, published 29 April 2026. Under each rating: how many agencies in Luton share it.

From the latest CQC inspection

  • At the time of this assessment, 200 people were receiving support with personal care.
  • The service supports adults with a wide range of needs, including people living with dementia, physical disabilities, mental health needs, and a small number of people with a learning disability.
  • Overall, people experienced safe, effective, caring, responsive, and well-led care.
  • One person told us, “I couldn't see anything that they could improve on.

Inspected 19 March 2021; report published 1 April 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.

Who runs it

APT Care Limited is run by Apt Care Limited (company 05817556), incorporated in 2006, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

APT Care Limited runs 4 CQC-registered services across 4 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

Family reviews

There are no reviews of APT Care Limited yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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APT Care Limited in local context

  • Rated Good. Across Luton, 58% of the 38 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (April 2026) is more recent than 95% of agency ratings in Luton.
  • Registered with CQC in 2011: it has been registered longer than 88% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Luton lists 5.

Based on the CQC register for Luton as at Oct 2026.

Nearby options

Guides for families

Luton: home care agencies inspected recently

APT Care Limited questions answered

How recent is APT Care Limited's CQC rating?
The latest rating is dated 29 April 2026; ask whether there have been changes since.
Is APT Care Limited regulated by the Care Quality Commission?
Yes. APT Care Limited is registered with the Care Quality Commission as a home care agency (location ID 1-122645992) and was rated Good overall in April 2026.
Is APT Care Limited registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is APT Care Limited rated well for safety?
CQC rates five key questions. For APT Care Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Where is APT Care Limited based?
The agency works from 24 Titan Court, Laporte Way, Luton, LU4 8EF; ask which postcodes its carers cover.
What are APT Care Limited's fees?
No fee list from APT Care Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
What kind of care can APT Care Limited offer?
CQC lists APT Care Limited under: homecare agencies, supported living. Check which of these it is actively providing now.

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APT Care Limited: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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