Home care agency · Fareham
AQS Hampshire East
Illustrative photo, not of AQS Hampshire East- Address
- 5 The Potteries, Wickham Road, Fareham, PO16 7ET
- Run by
- Morepower Limited (5 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Chantelle Louise Spencer
- Company check
- Active, trading since 1994 (32 years), accounts overdue (Companies House 02943672)
- Last CQC check
- 7 Jan 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Fareham: Home care in Fareham (120) · Best rated home care agencies in Fareham · Dementia care at home in Fareham · Elderly care at home in Fareham · Physical disability care at home in Fareham · Live-in care in Fareham
See this service on the CQC website · CQC location ID 1-140911145
AQS Hampshire East at a glance
AQS Hampshire East is a CQC-registered home care agency in Fareham, run by Morepower Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (January 2026). Well-led was rated Requires improvement. It is one of 120 CQC-registered home care agencies that have an office within 7 miles of Fareham; 61 of those are rated Good or Outstanding.
The inspection, summarised
- Date of inspection: 12 August 2025 to 08 September 2025.
- This is help with tasks related to personal hygiene and eating.
- We found a breach of regulation in relation to good governance.
- People felt safe and comfortable in their own homes.
Inspected 8 March 2018; report published 27 April 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Track record
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2015–2026), starting at Requires improvement and improving to Good.
Reports on record: 6, with the most recent dated 27 April 2018.
Costs to expect
We estimate visits from AQS Hampshire East at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
Who runs it
AQS Hampshire East is run by Morepower Limited (company 02943672), incorporated in 1994, 16 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are overdue, it has 1 active director and there is no insolvency history.
Morepower Limited runs 5 CQC-registered services across 4 council areas; 5 of the 5 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
2 of its services are in Hampshire.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, AQS Hampshire East scores 70%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes2 · Some shortfalls
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 61%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability1 · Significant shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 5 August 2025, published 7 January 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Past CQC ratings
- Sep 2015
- Jun 2016
- Apr 2018
- Jan 2026
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 27 April 2018
- CQC inspection report 23 June 2016
- CQC inspection report 18 September 2015
- Inspection report 18 June 2014
- Inspection report 18 February 2014
- Inspection report 18 April 2013
Map and area details
- Ward
- Wallington & Downend
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Fareham and Waterlooville
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in PO16 (12)
Larger map · Get directions · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is AQS Homecare - Hampshire East, under 0.5 miles away.
3 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Wallington & Downend ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
CQC ratings, area by area
- Safe69% score201 of 227 in Hampshire
- Effective71% score213 of 227 in Hampshire
- Caring75% score200 of 227 in Hampshire
- Responsive75% score203 of 227 in Hampshire
- Well-led61% score33 of 227 in Hampshire
CQC key question ratings, published 7 January 2026. Under each rating: how many agencies in Hampshire share it.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
Strengths and weak spots in the ratings
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Hampshire, 33 of 227 rated agencies are Requires improvement for Well-led (15%).
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 61%, averaging 70% overall.
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
AQS Hampshire East against its area
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (January 2026) is more recent than 85% of agency ratings in Hampshire.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Hampshire lists 5.
- Areas CQC rated below Good: Well-led (14% of home care agencies in Hampshire are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Hampshire; CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Fareham, rated recently
- Home Instead PortsmouthNov 2024 · 6.7 miles
- AQS Homecare - Hampshire EastJul 2026 · 0.9 miles
- Selective CareOct 2025 · 2.3 miles
AQS Hampshire East: common questions
- What are AQS Hampshire East's fees?
- AQS Hampshire East hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did AQS Hampshire East score on each CQC key question?
- CQC rates five key questions. For AQS Hampshire East: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What type of care does AQS Hampshire East provide?
- CQC lists AQS Hampshire East under: homecare agencies. Check which of these it is actively providing now.
- Who runs AQS Hampshire East?
- On CQC's register the provider is Morepower Limited.
- Is AQS Hampshire East registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was AQS Hampshire East last inspected?
- Its current CQC rating dates from 7 January 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is AQS Hampshire East?
- 5 The Potteries, Wickham Road, Fareham, PO16 7ET is the agency's office; check it serves your postcode.
- Is AQS Hampshire East registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-140911145 and was rated Good overall in January 2026.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.