Home care agency · Birmingham
Arden Place
Illustrative photo, not of Arden Place- Address
- 1 Tile Cross Road, Birmingham, B33 0NN
- Run by
- Bethphage (4 services)
- Type of provider
- Charity (registered charity 1046225)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- June 2023 (3 years)
- Registered manager
- Adrian Smallwood
- Company check
- Active, trading since 1994 (32 years), accounts up to date (Companies House 02971171)
- Last CQC check
- 13 Apr 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Coleshill: Home care in Coleshill (54) · Best rated home care agencies in Coleshill · Elderly care at home in Coleshill · Physical disability care at home in Coleshill · Learning disability care at home in Coleshill · Live-in care in Coleshill
Full report at cqc.org.uk · CQC location ID 1-16325372876
An overview of Arden Place
Arden Place is a CQC-registered home care agency that also provides supported living in Birmingham, run by Bethphage. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (April 2019). It is one of 54 CQC-registered home care agencies that have an office within 7 miles of Coleshill; 23 of those are rated Good or Outstanding.
Likely fees
We estimate visits from Arden Place at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Birmingham Council after a needs and financial assessment.
Earlier inspections
- Aug 2016
- Apr 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Finding it
- Ward
- Glebe Farm & Tile Cross
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Hodge Hill and Solihull North
- Local NHS (ICB)
- NHS Birmingham and Solihull Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in B33 (9)
Bigger map · How to get there · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Around Birmingham
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is 24-7 Care Services, under 0.5 miles away.
14 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Glebe Farm & Tile Cross ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 107 of the 184 other agencies in Birmingham that CQC has rated.
Arden Place over the years
Arden Place has been registered with CQC since June 2023, about 3 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.
Safe, effective, caring, responsive, well-led
- Safe132 of 185 in Birmingham
- Effective155 of 185 in Birmingham
- Caring162 of 185 in Birmingham
- Responsive159 of 185 in Birmingham
- Well-led108 of 185 in Birmingham
CQC key question ratings, published 13 April 2019. Under each rating: how many agencies in Birmingham share it.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
The company behind Arden Place
Arden Place is run by Bethphage (company 02971171), incorporated in 1994, 28 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Bethphage runs 4 CQC-registered services across 2 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Arden Place compares
- Rated Good. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (April 2019) is more recent than 13% of agency ratings in Birmingham.
- Registered with CQC in 2023: it has been registered longer than 29% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Birmingham lists 6.
All figures compare it with other home care agencies in Birmingham; CQC register, Oct 2026.
Nearby options
Guides for families
Coleshill: home care agencies inspected recently
- Avida Supported LivingMar 2026 · under 0.5 miles
- United Homecare LtdJun 2025 · 2.0 miles
- Dolphin Healthcare ServicesAug 2025 · 3.8 miles
Arden Place: common questions
- Is Arden Place rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Arden Place charge?
- Arden Place's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs Arden Place?
- The registered provider is Bethphage, according to CQC.
- What type of care does Arden Place provide?
- Registration for Arden Place covers: homecare agencies, supported living. Check which of these it offers today.
- How recent is Arden Place's CQC rating?
- CQC published the current rating on 13 April 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Does Arden Place support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Arden Place a registered provider?
- Registered, yes: location 1-16325372876 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2019.
- What is Arden Place's address?
- 1 Tile Cross Road, Birmingham, B33 0NN is the agency's office; check it serves your postcode.
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In Birmingham
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.