Home care agency · Nottingham
Best Support Care Ltd
Illustrative photo, not of Best Support Care Ltd- Address
- 106 Victoria Road, Netherfield, Nottingham, NG4 2HH
- Run by
- Best Support Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2020 (6 years)
- Registered manager
- Emmie Mukombachoto
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12192490)
- Last CQC check
- 30 Jul 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Nottingham: Home care in Nottingham (246) · Best rated home care agencies in Nottingham · Elderly care at home in Nottingham · Care for adults under 65 at home in Nottingham · Live-in care in Nottingham · 24-hour care in Nottingham
Full report at cqc.org.uk · CQC location ID 1-9381154354
An overview of Best Support Care Ltd
Registered with CQC as a home care agency, Best Support Care Ltd is based in Nottingham. It is registered to support adults of all ages.
Its latest CQC rating is Requires improvement overall (July 2022). Safe and Effective were rated Requires improvement. It is one of 222 CQC-registered home care agencies that have an office within 7 miles of Carlton; 100 of those are rated Good or Outstanding.
Key points from CQC's visit
- People had care plans in place, however they were not always updated regularly, and we found that some information was not up to date.
- The main risks to people's health and safety were identified, however guidance for staff was not always provided on how to mitigate the risks.
- This increased the risks of people' s needs not being met safely.
- Not all staff had completed all the mandatory training modules available to them online.
Inspected 22 June 2022; report published 30 July 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who it can help
Taken from its CQC registration.
How long it has been running
Registered in September 2020, it has 6 years on the CQC register.
Its only published overall rating so far is Requires improvement, from July 2022.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
What it may cost
We estimate visits from Best Support Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, Nottinghamshire Council may contribute once it has carried out a free needs assessment.
The company behind Best Support Care Ltd
Best Support Care Ltd is run by Best Support Care Ltd (company 12192490), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Earlier inspections
- Jul 2022
- Today Rating 4 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 30 July 2022
Location and local area
- Ward
- Netherfield
- Parliamentary constituency
- Gedling
- NHS area (integrated care board)
- NHS Nottingham and Nottinghamshire Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in NG4 (11)
Larger map · Get directions · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Each area CQC checks
- Safe12 of 127 in Nottinghamshire
- Effective9 of 127 in Nottinghamshire
- Caring107 of 127 in Nottinghamshire
- Responsive106 of 127 in Nottinghamshire
- Well-led92 of 127 in Nottinghamshire
From CQC's latest report, published 30 July 2022. Under each rating: how many agencies in Nottinghamshire share it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Eliezer Supported Living Services Limited, under 0.5 miles away.
6 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Netherfield ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.
The ratings in context
Looking at the five areas: Safe and Effective are rated below Good; 3 other areas are Good.
Across Nottinghamshire, 12 of 127 rated agencies are Requires improvement for Safe (9%), while 9 of 127 rated agencies are Requires improvement for Effective (7%).
The Safe and Effective findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
No family has reviewed Best Support Care Ltd on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Best Support Care Ltd in local context
- Rated Requires improvement. Across Nottinghamshire, 90% of the 125 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (July 2022) is more recent than 54% of agency ratings in Nottinghamshire.
- Registered with CQC in 2020: it has been registered longer than 55% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Nottinghamshire lists 6.
- Areas CQC rated below Good: Safe (10% of home care agencies in Nottinghamshire are also rated below Good here); Effective (8% of home care agencies in Nottinghamshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Nottinghamshire. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Nottingham, rated recently
- Respectful Care Nottingham SouthJul 2026 · 3.4 miles
- Catherine Tam AgencyJul 2026 · 7.0 miles
- Joy2careJul 2026 · under 0.5 miles
Best Support Care Ltd questions answered
- How much does care from Best Support Care Ltd cost?
- Best Support Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What type of care does Best Support Care Ltd provide?
- Registration for Best Support Care Ltd covers: homecare agencies. Check which of these it offers today.
- Where is Best Support Care Ltd?
- The agency's base is 106 Victoria Road, Netherfield, Nottingham, NG4 2HH. Confirm that its carers travel to your area.
- Can Best Support Care Ltd care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How did Best Support Care Ltd score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- When was Best Support Care Ltd last inspected?
- Its current CQC rating dates from 30 July 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Best Support Care Ltd a registered provider?
- It is. The CQC register records Best Support Care Ltd as a home care agency, location ID 1-9381154354 and was rated Requires improvement overall in July 2022.
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In Nottinghamshire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.