Home care agency · Greenwich

Blue Ocean Services

Rated Good by CQC Rating published 3 March 2023 Rating 3 years old
An older couple playing a stacking game at a table Illustrative photo, not of Blue Ocean Services
Address
Unit C309 Access Self Storage 20 Bugsby’s Way, Charlton, London, SE7 7SJ
Run by
Blue Ocean Services Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2011 (14 years)
Registered manager
Francess Dugbo
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04195096)
Last CQC check
3 Mar 2023
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-328458403

Blue Ocean Services at a glance

Blue Ocean Services in Greenwich is registered with the Care Quality Commission as a home care agency, run by Blue Ocean Services Limited. The service is registered to support older people and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Good overall (March 2023). It is one of 107 CQC-registered home care agencies that are based in the borough of Greenwich; 33 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeGood33 of 54 in Greenwich
  • EffectiveGood39 of 54 in Greenwich
  • CaringGood48 of 53 in Greenwich
  • ResponsiveGood43 of 54 in Greenwich
  • Well-ledGood31 of 54 in Greenwich

From CQC's latest report, published 3 March 2023. Under each rating: how many agencies in Greenwich share it.

How long it has been running

CQC registration dates from November 2011, so the service has been operating for around 14 years under its current registration.

CQC has published 4 overall ratings for it (2016–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 6 CQC reports on file for this address; the newest is from 3 March 2023.

What it may cost

We estimate visits from Blue Ocean Services at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

Greenwich Council can help with costs for people with savings under £23,250, starting with a free assessment.

The registered provider

Blue Ocean Services is run by Blue Ocean Services Limited (company 04195096), incorporated in 2001, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Blue Ocean Services Limited runs 2 CQC-registered services across 2 council areas.

Inspection findings in brief

  • People and their relatives spoke positively about the service.
  • One person said, "They make me feel safe just by the way they are confident with what they are doing, and they carry it all through properly." People and their relatives told us they thought the care workers were well trained.
  • Risk assessments for people's home environment and medicines were assessed and documented.
  • People told us they felt safe and they were cared for by staff who were well-trained and understood how to protect them and report any concerns.

Inspected 23 December 2022; report published 3 March 2023. From the regulator's own summary (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Health Personnel, under 0.5 miles away.

5 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Greenwich Peninsula ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Reading Blue Ocean Services's CQC ratings

Blue Ocean Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 30 of the 53 other agencies in Greenwich that CQC has rated.

Earlier inspections

  1. Apr 2016 Good
  2. May 2018 Requires improvement
  3. Aug 2019 Requires improvement
  4. Mar 2023 Good
  5. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Published inspection reports

Finding it

Ward
Greenwich Peninsula
Parliamentary constituency
Greenwich and Woolwich
NHS integrated care board
NHS South East London Integrated Care Board
ONS area type
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in SE7 (13)

See the wider area · How to get there · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Needs it is registered to meet

As listed with the regulator.

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How Blue Ocean Services compares

  • Rated Good. Across Greenwich, 65% of the 51 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (March 2023) is more recent than 62% of agency ratings in Greenwich.
  • Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Greenwich lists 6.

Benchmarked against all CQC-registered home care agencies in Greenwich (Oct 2026).

Other agencies close by

Guides for families

Other home care agencies near Greenwich with recent ratings

Blue Ocean Services questions answered

What services is Blue Ocean Services registered for?
Blue Ocean Services is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs Blue Ocean Services?
CQC lists Blue Ocean Services Limited as the provider responsible for Blue Ocean Services.
How much does Blue Ocean Services charge?
Blue Ocean Services hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Blue Ocean Services rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
Where is Blue Ocean Services based?
The agency's base is Unit C309 Access Self Storage 20 Bugsby’s Way, Charlton, London, SE7 7SJ. Confirm that its carers travel to your area.
Is Blue Ocean Services regulated by the Care Quality Commission?
It is. The CQC register records Blue Ocean Services as a home care agency, location ID 1-328458403 and was rated Good overall in March 2023.
Does Blue Ocean Services support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How recent is Blue Ocean Services's CQC rating?
Its current CQC rating dates from 3 March 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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Blue Ocean Services: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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