Home care agency · Waltham Abbey
Blue River Home Care Waltham Abbey
Illustrative photo, not of Blue River Home Care Waltham Abbey- Address
- M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH
- Run by
- Blue River Home Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2018 (8 years)
- Registered manager
- Stefka Todorova Deneva
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10825139)
- Last CQC check
- 1 Oct 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Cheshunt: Home care in Cheshunt (200) · Best rated home care agencies in Cheshunt · Dementia care at home in Cheshunt · Elderly care at home in Cheshunt · Physical disability care at home in Cheshunt · Live-in care in Cheshunt
See this service on the CQC website · CQC location ID 1-4816806935
An overview of Blue River Home Care Waltham Abbey
Registered with CQC as a home care agency, Blue River Home Care Waltham Abbey is based in Waltham Abbey, run by Blue River Home Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Requires improvement overall (May 2026). Safe, Responsive and Well-led were rated Requires improvement. It is one of 200 CQC-registered home care agencies that have an office within 7 miles of Cheshunt; 115 of those are rated Good or Outstanding.
Around Waltham Abbey
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Goldleaf Homecare, under 0.5 miles away.
Its rating is more recent than any of the 13 nearest rated agencies.
It sits in Waltham Abbey West ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Likely fees
We estimate visits from Blue River Home Care Waltham Abbey at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Essex Council may pay part of the cost after a free care needs assessment.
Blue River Home Care Waltham Abbey over the years
CQC registration dates from February 2018, so the service has been operating for around 8 years under its current registration.
CQC has published 2 overall ratings for it (2019–2026), starting at Good and staying Good every time.
Safe, effective, caring, responsive, well-led
- Safe38 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive12 of 311 in Essex
- Well-led57 of 312 in Essex
As rated by CQC, published 18 May 2026. Under each rating: how many agencies in Essex share it.
Who runs it
Blue River Home Care Waltham Abbey is run by Blue River Home Care Ltd (company 10825139), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
Earlier inspections
- Feb 2019
- May 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 15 February 2019
Map and area details
- Ward
- Waltham Abbey West
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Epping Forest
- NHS planning area
- NHS Essex Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in EN9 (13)
Bigger map · Get directions · Map data: OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Specialisms
Registration details from CQC.
Strengths and weak spots in the ratings
Looking at the five areas: Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.
Across Essex, 38 of 312 rated agencies are Requires improvement for Safe (12%), while 12 of 311 rated agencies are Requires improvement for Responsive (4%), while 57 of 312 rated agencies are Requires improvement for Well-led (18%).
If you are considering it, read the Safe, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Key points from CQC's visit
- Blue River Home Care Ltd provides personal care and support to people who require assistance in their own home.
- This is help with tasks related to personal hygiene and eating.
- The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.
- A person told us, “Staff know what my routine is and how I like things done.
Inspected 7 February 2019; report published 15 February 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
No family has reviewed Blue River Home Care Waltham Abbey on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Blue River Home Care Waltham Abbey in local context
- Rated Requires improvement. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (May 2026) is more recent than 94% of agency ratings in Essex.
- Registered with CQC in 2018: it has been registered longer than 69% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Safe (12% of home care agencies in Essex are also rated below Good here); Responsive (4% of home care agencies in Essex are also rated below Good here); Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Other agencies close by
Guides for families
Recently rated home care agencies near Cheshunt
- Angel Support (Newham) LtdFeb 2026 · 1.6 miles
- Genuine Carers- EnfieldSep 2025 · 1.6 miles
- Green Olive Care LtdMar 2026 · 1.6 miles
Questions about Blue River Home Care Waltham Abbey
- What is Blue River Home Care Waltham Abbey's address?
- The agency's base is M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH. Confirm that its carers travel to your area.
- Is Blue River Home Care Waltham Abbey a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-4816806935 and was rated Requires improvement overall in May 2026.
- Can Blue River Home Care Waltham Abbey care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Blue River Home Care Waltham Abbey's CQC rating?
- The rating now shown was published on 18 May 2026. Ask what has changed since then, for example in management or staffing.
- What services is Blue River Home Care Waltham Abbey registered for?
- Its CQC registration covers homecare agencies. Ask Blue River Home Care Waltham Abbey how it would adapt if needs increase.
- Who runs Blue River Home Care Waltham Abbey?
- On CQC's register the provider is Blue River Home Care Ltd.
- How much does care from Blue River Home Care Waltham Abbey cost?
- We don't have published prices from Blue River Home Care Waltham Abbey yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Blue River Home Care Waltham Abbey rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
More home care agencies nearby
In Essex
Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.