Home care agency · Exmouth
Bluebird Care East Devon & Exmouth
Top rated 2026 · one of the services in Devon rated Outstanding by CQC
Illustrative photo, not of Bluebird Care East Devon & Exmouth- Address
- 43 Exeter Road, Exmouth, EX8 1PX
- Run by
- W&S Flint Services Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2016 (9 years)
- Part of
- Bluebird Care
- Registered manager
- Frances Sarah Ruth Rowe
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 07973617)
- Last CQC check
- 12 Jul 2018
- Typical fees Estimated
- £33–£40.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Estimate only (Bluebird Care branches publish rates a little above the national median), from published local rates. How we estimate
Registered to provide: Personal care
More in Exmouth: Home care in Exmouth (32) · Best rated home care agencies in Exmouth · Dementia care at home in Exmouth · Elderly care at home in Exmouth · Physical disability care at home in Exmouth · Live-in care in Exmouth
Open CQC's full report · CQC location ID 1-3175905567
An overview of Bluebird Care East Devon & Exmouth
Registered with CQC as a home care agency, Bluebird Care East Devon & Exmouth is based in Exmouth, run by W&S Flint Services Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Outstanding overall (July 2018). It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Exmouth; 19 of those are rated Good or Outstanding.
Reading Bluebird Care East Devon & Exmouth's CQC ratings
For Bluebird Care East Devon & Exmouth, Effective, Caring, Responsive and Well-led are rated Outstanding; 1 other area is Good.
Across Devon, 6 of 119 rated agencies are Outstanding for Effective (5%), while 24 of 119 rated agencies are Outstanding for Caring (20%), while 11 of 119 rated agencies are Outstanding for Responsive (9%), while 12 of 119 rated agencies are Outstanding for Well-led (10%).
The report's Effective, Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Each area CQC checks
- Safe106 of 119 in Devon
- Effective6 of 119 in Devon
- Caring24 of 119 in Devon
- Responsive11 of 119 in Devon
- Well-led12 of 119 in Devon
Ratings from CQC's most recent report, published 12 July 2018. Under each rating: how many agencies in Devon share it; for example, 6 of 119 agencies in Devon rated Outstanding for Effective.
Earlier inspections
- Jul 2018
- Today Rating 8 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 12 July 2018
Finding it
- Ward
- Exmouth Town
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Exmouth and Exeter East
- Local NHS (ICB)
- NHS Devon Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in EX8 (7)
Bigger map · Get directions · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Track record
Bluebird Care East Devon & Exmouth has been registered with CQC since December 2016, about 9 years.
One overall rating to date: Outstanding, published July 2018.
It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Needs it is registered to meet
Taken from its CQC registration.
Costs to expect
We estimate visits from Bluebird Care East Devon & Exmouth at £33–£40.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in arrangements here usually cost £1,520–£1,860 weekly.
Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.
The inspection, summarised
- People said they felt safe and that staff were punctual, stayed the full visit and were caring, with relatives describing the service as reliable.
- Staff worked in small local teams supporting continuity, and new care packages were only accepted when enough suitably skilled staff were available.
- Medicines were given by trained, assessed staff, and the electronic system alerted the office when medicines were not given as expected.
- Inspectors found strong quality monitoring and a continuous improvement plan; minor gaps in one training file and one recruitment file had been followed up.
Inspected 8 May 2018; report published 12 July 2018; supporting 42 people at the time; registered manager: Frances Sarah Ruth Rowe. Our summary of the inspection report; the original is on the CQC website (Open Government Licence). Read the full report.
Choice nearby
There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is River Exe Health Care - Exmouth, under 0.5 miles away.
15 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Exmouth Town ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
The registered provider
Bluebird Care East Devon & Exmouth is run by W&s Flint Services Ltd (company 07973617), incorporated in 2012, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
W&S Flint Services Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
All 2 are in Devon, so it is a local operator rather than a national chain.
It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.
Family reviews
No family has reviewed Bluebird Care East Devon & Exmouth on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Bluebird Care East Devon & Exmouth stands locally
- Rated Outstanding. Across Devon, 92% of the 119 rated home care agencies are Good or Outstanding and 14 are Outstanding.
- Its rating (July 2018) is more recent than 3% of agency ratings in Devon.
- Registered with CQC in 2016: it has been registered longer than 57% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Devon lists 5.
Based on the CQC register for Devon as at Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Exmouth with recent ratings
- Roswell CourtOct 2026 · 0.9 miles
- Pottles CourtJun 2026 · 5.4 miles
- Nurse Plus UK - ExeterMay 2026 · 6.8 miles
Quick answers about Bluebird Care East Devon & Exmouth
- Can Bluebird Care East Devon & Exmouth care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Bluebird Care East Devon & Exmouth's CQC rating?
- The rating now shown was published on 12 July 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
- Where is Bluebird Care East Devon & Exmouth based?
- 43 Exeter Road, Exmouth, EX8 1PX. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Bluebird Care East Devon & Exmouth registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-3175905567 and was rated Outstanding overall in July 2018.
- What are Bluebird Care East Devon & Exmouth's fees?
- Bluebird Care East Devon & Exmouth has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Bluebird Care East Devon & Exmouth rated well for safety?
- CQC rates five key questions. For Bluebird Care East Devon & Exmouth: Safe: Good; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Bluebird Care East Devon & Exmouth offer?
- Its CQC registration covers homecare agencies. Ask Bluebird Care East Devon & Exmouth how it would adapt if needs increase.
- Which provider runs Bluebird Care East Devon & Exmouth?
- W&S Flint Services Ltd is the registered provider for Bluebird Care East Devon & Exmouth.
Agencies in neighbouring towns
In Devon
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.