Home care agency · Northampton

Caremark Northampton, Kettering and Wellingborough

Rated Good by CQC Rating published 13 December 2024 Rating 1 year old
A support worker reading with an older man Illustrative photo, not of Caremark Northampton, Kettering and Wellingborough
Address
Office No. 509, KG House, Kingsfield Way, Northampton, NN5 7QS
Run by
Uber and Beyond Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2022 (3 years)
Registered manager
Sarah Rebecca Taylor-Jackson
Company check
Active, trading since 2021 (5 years), accounts up to date (Companies House 13385357)
Last CQC check
13 Dec 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Personal care

Open CQC's full report · CQC location ID 1-14213550279

Caremark Northampton, Kettering and Wellingborough at a glance

Registered with CQC as a home care agency that also provides supported living, Caremark Northampton, Kettering and Wellingborough is based in Northampton, run by Uber and Beyond Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

Its latest CQC rating is Good overall (December 2024). It is one of 150 CQC-registered home care agencies that have an office within 7 miles of Northampton; 56 of those are rated Good or Outstanding.

Registered specialisms

As listed with the regulator.

Costs to expect

We estimate visits from Caremark Northampton, Kettering and Wellingborough at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

West Northamptonshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

The inspection, summarised

  • The service provided safe care and people were protected from the risk of abuse.
  • Staff were appropriately trained and received support and supervision.
  • People’s needs were assessed taking account of people’s communication, personal and health needs.
  • A relative said, “Caremark have been very responsive to accommodate [person’s] changing care needs.” Another said, “The care workers have all been excellent.

Quoted from the CQC report summary, Open Government Licence. Read the full report.

Reading Caremark Northampton, Kettering and Wellingborough's CQC ratings

All five areas CQC looks at are rated Good for Caremark Northampton, Kettering and Wellingborough: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 55 of the 96 other agencies in West Northamptonshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Responsive at 71%, averaging 73% overall.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Better Lives (Northants) LTD, under 0.5 miles away.

3 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Dallington Spencer ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Track record

Registered in December 2022, it has 3 years on the CQC register.

CQC has rated it once overall, as Good, in December 2024.

Percentage scores by area

Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Caremark Northampton, Kettering and Wellingborough scores 73%.

Safe Good 72%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 71%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives2 · Some shortfalls
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 71%
  • Person-centred Care2 · Some shortfalls
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 1 November 2024, published 13 December 2024 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.

Finding it

Ward
Dallington Spencer
Parliamentary constituency
Northampton North
NHS integrated care board
NHS Northamptonshire Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in NN5 (19)

Open the full map · Get directions · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

The registered provider

Caremark Northampton, Kettering and Wellingborough is run by Uber And Beyond Ltd (company 13385357), incorporated in 2021, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

How CQC rated each area

  • SafeGood72% score62 of 97 in West Northamptonshire
  • EffectiveGood71% score78 of 97 in West Northamptonshire
  • CaringGood75% score85 of 97 in West Northamptonshire
  • ResponsiveGood71% score78 of 97 in West Northamptonshire
  • Well-ledGood75% score56 of 97 in West Northamptonshire

From CQC's latest report, published 13 December 2024. Under each rating: how many agencies in West Northamptonshire share it.

Family reviews

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How Caremark Northampton, Kettering and Wellingborough compares

  • Rated Good. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (December 2024) is more recent than 77% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2022: it has been registered longer than 37% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in West Northamptonshire lists 6.

Comparison set: every registered home care agency in West Northamptonshire, CQC data for Oct 2026.

Also nearby

Guides for families

Northampton: home care agencies inspected recently

Quick answers about Caremark Northampton, Kettering and Wellingborough

Where is Caremark Northampton, Kettering and Wellingborough based?
Office No. 509, KG House, Kingsfield Way, Northampton, NN5 7QS is the agency's office; check it serves your postcode.
Is Caremark Northampton, Kettering and Wellingborough a registered provider?
Caremark Northampton, Kettering and Wellingborough is on the CQC register as a home care agency (ID 1-14213550279) and was rated Good overall in December 2024.
Can Caremark Northampton, Kettering and Wellingborough care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Caremark Northampton, Kettering and Wellingborough's CQC rating?
Its current CQC rating dates from 13 December 2024, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What type of care does Caremark Northampton, Kettering and Wellingborough provide?
Caremark Northampton, Kettering and Wellingborough is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Which provider runs Caremark Northampton, Kettering and Wellingborough?
On CQC's register the provider is Uber and Beyond Ltd.
How much does care from Caremark Northampton, Kettering and Wellingborough cost?
No fee list from Caremark Northampton, Kettering and Wellingborough has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Caremark Northampton, Kettering and Wellingborough rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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Caremark Northampton, Kettering and Wellingborough: rated Good by CQC, on The Care Panel

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