Home care agency · Rotherham
Caremark (Rotherham)
Illustrative photo, not of Caremark (Rotherham)- Address
- Unit 26, Fusion At Magna, Magna Way, Rotherham, S60 1FE
- Run by
- Aperta Care Limited
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2016 (9 years)
- Part of
- Caremark
- Registered manager
- Diane Shirley Taylor
- Company check
- Active, trading since 2015 (10 years), accounts up to date (Companies House 09907154)
- Last CQC check
- 30 Jan 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Rotherham: Home care in Rotherham (88) · Best rated home care agencies in Rotherham · Dementia care at home in Rotherham · Elderly care at home in Rotherham · Physical disability care at home in Rotherham · Live-in care in Rotherham
See this service on the CQC website · CQC location ID 1-3147406215
About Caremark (Rotherham)
Caremark (Rotherham) in Rotherham is registered with the Care Quality Commission as a home care agency, run by Aperta Care Limited. The service is registered to support older people and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Good overall (January 2025). It is one of 88 CQC-registered home care agencies that have an office within 7 miles of Rotherham; 62 of those are rated Good or Outstanding.
What inspectors found
- The assessment was completed to review concerns we had received about the service.
- The provider had a good learning culture and people could raise concerns.
- There were enough staff with the right skills, qualifications and experience.
- People and relatives said they received high quality care from knowledgeable staff who treated them as individuals.
Inspected 8 October 2020; report published 31 October 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Who they support
Taken from its CQC registration.
Ownership and company checks
Caremark (Rotherham) is run by Aperta Care Limited (company 09907154), incorporated in 2015, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
It trades under the Caremark brand, which covers 56 services run by 54 registered providers.
Track record
Registered in December 2016, it has 9 years on the CQC register.
CQC has published 4 overall ratings for it (2018–2025), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The CQC website holds 3 reports for it, the latest from 31 October 2020.
Scores behind the rating
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Caremark (Rotherham) scores 74%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 10 October 2024, published 30 January 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Ratings over time
- Mar 2018
- Jul 2019
- Oct 2020
- Jan 2025
- Today Rating 1 year old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 31 October 2020
- CQC inspection report 25 July 2019
- CQC inspection report 7 March 2018
Where it is
- Ward
- Boston Castle
- Parliamentary constituency
- Rotherham
- Local NHS (ICB)
- NHS South Yorkshire Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in S60 (21)
Open the full map · Plan a journey · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
The five key questions
- Safe75% score33 of 40 in Rotherham
- Effective75% score37 of 40 in Rotherham
- Caring75% score38 of 40 in Rotherham
- Responsive71% score37 of 40 in Rotherham
- Well-led75% score32 of 40 in Rotherham
CQC key question ratings, published 30 January 2025. Under each rating: how many agencies in Rotherham share it.
Costs to expect
We estimate visits from Caremark (Rotherham) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Council help is possible below £23,250 in savings: ask Rotherham Council for a free care needs assessment.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 31 of the 39 other agencies in Rotherham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Responsive at 71%, averaging 74% overall.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency, 0.6 miles away.
It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).
9 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Boston Castle ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Family reviews
Nobody has reviewed Caremark (Rotherham) here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Rotherham, 88% of the 40 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (January 2025) is more recent than 58% of agency ratings in Rotherham.
- Registered with CQC in 2016: it has been registered longer than 71% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Rotherham lists 6.
Based on the CQC register for Rotherham as at Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Rotherham with recent ratings
- Rotherham Regional OfficeJul 2025 · under 0.5 miles
- Kinetic Nursing ServicesMar 2026 · under 0.5 miles
- Bradford Regional OfficeDec 2025 · under 0.5 miles
Caremark (Rotherham): common questions
- Can Caremark (Rotherham) care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Caremark (Rotherham)'s CQC rating?
- The rating now shown was published on 30 January 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Where is Caremark (Rotherham)?
- Unit 26, Fusion At Magna, Magna Way, Rotherham, S60 1FE is the agency's office; check it serves your postcode.
- Is Caremark (Rotherham) regulated by the Care Quality Commission?
- It is. The CQC register records Caremark (Rotherham) as a home care agency, location ID 1-3147406215 and was rated Good overall in January 2025.
- What are Caremark (Rotherham)'s fees?
- Caremark (Rotherham) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How is Caremark (Rotherham) rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What type of care does Caremark (Rotherham) provide?
- Its CQC registration covers homecare agencies. Ask Caremark (Rotherham) how it would adapt if needs increase.
- Who runs Caremark (Rotherham)?
- The registered provider is Aperta Care Limited, according to CQC.
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