Home care agency · Mexborough
Choices Homecare (Rotherham North & Doncaster)
Illustrative photo, not of Choices Homecare (Rotherham North & Doncaster)- Address
- Office F9, Mexborough Business Centre, College Road, Mexborough, S64 9JP
- Run by
- Choices Homecare Ltd (South Yorkshire) (2 services)
- Type of provider
- Independent
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2018 (8 years)
- Registered manager
- Amanda Jane Hird
- Company check
- Active, trading since 2005 (20 years), accounts up to date (Companies House 05635359)
- Last CQC check
- 27 May 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Mexborough: Home care in Mexborough (32) · Best rated home care agencies in Mexborough · Dementia care at home in Mexborough · Elderly care at home in Mexborough · Physical disability care at home in Mexborough · Live-in care in Mexborough
See this service on the CQC website · CQC location ID 1-4862666681
About this agency
Choices Homecare (Rotherham North & Doncaster) is a CQC-registered home care agency in Mexborough, run by Choices Homecare Ltd (South Yorkshire). Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Requires improvement overall (May 2026). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Mexborough; 21 of those are rated Good or Outstanding.
Budgeting for this agency
We estimate visits from Choices Homecare (Rotherham North & Doncaster) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Doncaster Council for a free care needs assessment.
What inspectors found
- People said staff were kind and caring, but feedback was mixed, with some reporting poor continuity because of staff changes.
- Inspectors found shortfalls in staffing and training, and staff gave mixed feedback about the culture and leadership.
- Risk management, infection control monitoring and incident reviews needed improvement, and care records contained gaps and inaccuracies.
- Governance was not robust, the rating fell from Good, and breaches were found in staffing, managing risks and governance.
Inspected 20 April 2026; report published 27 May 2026; supporting 78 people at the time; registered manager: Amanda Jane Hird. Summarised by us from CQC's published report (Open Government Licence). Read the full report.
How it fits locally
There are 10 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Destiny Jubilee Care Limited, under 0.5 miles away.
Its rating is more recent than any of the 19 nearest rated agencies.
It sits in Mexborough ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Reading Choices Homecare (Rotherham North & Doncaster)'s CQC ratings
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Doncaster, 1 of 54 rated agencies are Requires improvement for Safe (2%), while 2 of 54 rated agencies are Requires improvement for Effective (4%), while 1 of 54 rated agencies are Requires improvement for Caring (2%), while 3 of 54 rated agencies are Requires improvement for Responsive (6%), while 4 of 54 rated agencies are Requires improvement for Well-led (7%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
History with CQC
CQC registration dates from March 2018, so the service has been operating for around 8 years under its current registration.
CQC has published 3 overall ratings for it (2018–2026), starting at Requires improvement and improving to Requires Improvement.
There are 2 CQC reports on file for this address; the newest is from 14 November 2019.
Who they support
Taken from its CQC registration.
The registered provider
Choices Homecare (Rotherham North & Doncaster) is run by Choices Homecare (south Yorks) Limited (company 05635359), incorporated in 2005, 12 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Choices Homecare Ltd (South Yorkshire) runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 88% for the same mix of services across England.
How its rating has changed
- Oct 2018
- Nov 2019
- May 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 14 November 2019
- CQC inspection report 26 October 2018
The neighbourhood
- Ward
- Mexborough
- Council
- City of Doncaster Council · paying for care
- Parliamentary constituency
- Doncaster North
- NHS area (integrated care board)
- NHS South Yorkshire Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
Open the full map · How to get there · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
How CQC rated each area
- Safe1 of 54 in Doncaster
- Effective2 of 54 in Doncaster
- Caring1 of 54 in Doncaster
- Responsive3 of 54 in Doncaster
- Well-led4 of 54 in Doncaster
CQC key question ratings, published 27 May 2026. Under each rating: how many agencies in Doncaster share it.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Choices Homecare (Rotherham North & Doncaster) in local context
- Rated Requires improvement. Across Doncaster, 96% of the 54 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (May 2026) is more recent than 89% of agency ratings in Doncaster.
- Registered with CQC in 2018: it has been registered longer than 68% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Doncaster lists 6.
- Areas CQC rated below Good: Safe (4% of home care agencies in Doncaster are also rated below Good here); Effective (6% of home care agencies in Doncaster are also rated below Good here); Caring (2% of home care agencies in Doncaster are also rated below Good here); Responsive (7% of home care agencies in Doncaster are also rated below Good here); Well-led (7% of home care agencies in Doncaster are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Doncaster (Oct 2026).
Other agencies close by
Guides for families
Other home care agencies near Mexborough with recent ratings
- Destiny Jubilee Care LimitedJun 2025 · under 0.5 miles
- Prospect Health Living Care Services LimitedMay 2026 · 1.2 miles
- KC Care & Social Activities LimitedSep 2025 · 3.7 miles
Quick answers about Choices Homecare (Rotherham North & Doncaster)
- Is Choices Homecare (Rotherham North & Doncaster) registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Choices Homecare (Rotherham North & Doncaster)'s CQC rating?
- CQC published the current rating on 27 May 2026. Older ratings are common, so ask about changes since.
- Where is Choices Homecare (Rotherham North & Doncaster)?
- The agency works from Office F9, Mexborough Business Centre, College Road, Mexborough, S64 9JP; ask which postcodes its carers cover.
- Is Choices Homecare (Rotherham North & Doncaster) regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-4862666681 and was rated Requires improvement overall in May 2026.
- How much does Choices Homecare (Rotherham North & Doncaster) charge?
- We don't have published prices from Choices Homecare (Rotherham North & Doncaster) yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How is Choices Homecare (Rotherham North & Doncaster) rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- What services is Choices Homecare (Rotherham North & Doncaster) registered for?
- Registration for Choices Homecare (Rotherham North & Doncaster) covers: homecare agencies. Check which of these it offers today.
- Who runs Choices Homecare (Rotherham North & Doncaster)?
- Choices Homecare Ltd (South Yorkshire) is the registered provider for Choices Homecare (Rotherham North & Doncaster).
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.