Home care agency · Chorley
Chorley Domiciliary Service
Illustrative photo, not of Chorley Domiciliary Service- Address
- Holly Trees Resource Centre, 41a St Thomass Road, Chorley, PR7 1JE
- Run by
- Lancashire County Council (32 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2012 (14 years)
- Part of
- Lancashire County Council
- Registered manager
- Lucy Jane Henderson
- Last CQC check
- 17 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Chorley: Home care in Chorley (47) · Best rated home care agencies in Chorley · Learning disability care at home in Chorley · Live-in care in Chorley · 24-hour care in Chorley
Open CQC's full report · CQC location ID 1-418193983
About this agency
Chorley Domiciliary Service in Chorley is registered with the Care Quality Commission as a home care agency, run by Lancashire County Council. Its registered specialisms include learning disabilities.
CQC rated it Requires improvement overall (February 2023). Safe and Well-led were rated Requires improvement. It is one of 47 CQC-registered home care agencies that have an office within 7 miles of Chorley; 32 of those are rated Good or Outstanding.
The company behind Chorley Domiciliary Service
Lancashire County Council runs 35 CQC-registered services; 30 of the 35 with a rating are Good or Outstanding (86%), against 85% for the same mix of services across England.
All 35 are in Lancashire, so it is a local operator rather than a national chain.
It trades under the Lancashire County Council brand, which covers 32 services run by 1 registered provider.
Choice nearby
There are 19 other agencies within 3 miles, 13 of them rated Good or Outstanding; the nearest is Creative Support - Chorley & Wigan Services, under 0.5 miles away.
6 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Chorley North West ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
Costs to expect
We estimate visits from Chorley Domiciliary Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Lancashire Council can help with costs for people with savings under £23,250, starting with a free assessment.
What CQC's inspectors reported
- Right Support We found medicines were not always managed safely.
- Records related to medicines administration were not always accurate.
- The service is planning to introduce a more robust system to address the concerns.
- People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 16 November 2022; report published 17 February 2023. From the regulator's own summary (Open Government Licence). Read the full report.
Track record
Registered in May 2012, it has 14 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2023), starting at Good and falling to Requires improvement.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 4, with the most recent dated 17 February 2023.
Ratings for safety, care and leadership
- Safe15 of 212 in Lancashire
- Effective204 of 212 in Lancashire
- Caring199 of 212 in Lancashire
- Responsive197 of 212 in Lancashire
- Well-led10 of 212 in Lancashire
As rated by CQC, published 17 February 2023. Under each rating: how many agencies in Lancashire share it.
Who they support
As listed with the regulator.
The ratings in context
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Lancashire, 15 of 212 rated agencies are Requires improvement for Safe (7%), while 10 of 212 rated agencies are Requires improvement for Well-led (5%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Rating history
- Apr 2015
- Nov 2018
- Feb 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 17 February 2023
- CQC inspection report 6 November 2018
- CQC inspection report 22 April 2015
- Inspection report 21 November 2013
Finding it
- Ward
- Chorley North West
- Council
- Lancashire County Council · paying for care
- Parliamentary constituency
- Chorley
- NHS planning area
- NHS Lancashire and South Cumbria Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in PR7 (15)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Family reviews
There are no reviews of Chorley Domiciliary Service yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Chorley Domiciliary Service compares
- Rated Requires improvement. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (February 2023) is more recent than 65% of agency ratings in Lancashire.
- Registered with CQC in 2012: it has been registered longer than 82% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Lancashire lists 5.
- Areas CQC rated below Good: Safe (8% of home care agencies in Lancashire are also rated below Good here); Well-led (5% of home care agencies in Lancashire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Lancashire. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Newer ratings near Chorley
- Dalesview Partnership Supported LivingMay 2025 · 3.6 miles
- Delta Care Ltd - ChorleyMay 2025 · under 0.5 miles
- Guardian Homecare (Tatton Gardens)Sep 2026 · 0.6 miles
Frequently asked about Chorley Domiciliary Service
- Where is Chorley Domiciliary Service based?
- Holly Trees Resource Centre, 41a St Thomass Road, Chorley, PR7 1JE. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Chorley Domiciliary Service a registered provider?
- It is. The CQC register records Chorley Domiciliary Service as a home care agency, location ID 1-418193983 and was rated Requires improvement overall in February 2023.
- Does Chorley Domiciliary Service support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Chorley Domiciliary Service?
- The latest rating is dated 17 February 2023, 3 years ago; ask whether there have been changes since.
- What type of care does Chorley Domiciliary Service provide?
- Registration for Chorley Domiciliary Service covers: homecare agencies. Check which of these it offers today.
- Which provider runs Chorley Domiciliary Service?
- The registered provider is Lancashire County Council, according to CQC.
- What are Chorley Domiciliary Service's fees?
- Chorley Domiciliary Service hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Chorley Domiciliary Service score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
Compare other agencies nearby
In Lancashire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.