Home care agency · Halstead
CO9 Senior Homehelp Limited
Illustrative photo, not of CO9 Senior Homehelp Limited- Address
- Rear Office, Bank Building, 2 Market Hill, Halstead, CO9 2AR
- Run by
- CO9 Senior Homehelp Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2021 (4 years)
- Registered manager
- Stephanie Brackley
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12560553)
- Last CQC check
- 24 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Halstead: Home care in Halstead (24) · Best rated home care agencies in Halstead · Dementia care at home in Halstead · Elderly care at home in Halstead · Care for adults under 65 at home in Halstead · Live-in care in Halstead
Read the full CQC inspection report · CQC location ID 1-12112547739
The service in brief
CO9 Senior Homehelp Limited in Halstead is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (February 2023). Well-led was rated Requires improvement. It is one of 24 CQC-registered home care agencies that have an office within 7 miles of Halstead; 16 of those are rated Good or Outstanding.
Ratings over time
- Feb 2023
- Today Rating 3 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 24 February 2023
Map and area details
- Ward
- Halstead St Andrew's
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Braintree
- NHS planning area
- NHS Essex Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
Larger map · Route planner · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Strengths and weak spots in the ratings
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Essex, 57 of 312 rated agencies are Requires improvement for Well-led (18%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Around Halstead
There are 3 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Wellness Care Group Ltd, under 0.5 miles away.
6 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Halstead St Andrew's ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Likely fees
We estimate visits from CO9 Senior Homehelp Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, Essex Council may contribute once it has carried out a free needs assessment.
CO9 Senior Homehelp Limited over the years
CO9 Senior Homehelp Limited has been registered with CQC since December 2021, about 4 years.
There is a single overall rating on record, Good (February 2023).
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Needs it is registered to meet
Taken from its CQC registration.
Who runs it
CO9 Senior Homehelp Limited is run by Co9 Senior Homehelp Limited (company 12560553), incorporated in 2020, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Each area CQC checks
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led57 of 312 in Essex
Source: CQC, published 24 February 2023. Under each rating: how many agencies in Essex share it.
What CQC's inspectors reported
- Feedback from people, their families and relatives was all positive.
- A person told us, "The registered manager only employs the best.
- They are all marvellous, they have rescued me so many times.
- They will do anything for me." The registered manager had focused on the needs of the people they supported when setting up the service.
Inspected 3 February 2023; report published 24 February 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Family reviews
There are no reviews of CO9 Senior Homehelp Limited yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
CO9 Senior Homehelp Limited in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (February 2023) is more recent than 60% of agency ratings in Essex.
- Registered with CQC in 2021: it has been registered longer than 45% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Other agencies close by
Guides for families
Similar home care agencies near Halstead, rated recently
- SureCare Colchester & BraintreeFeb 2026 · 3.4 miles
- JJR Care LtdFeb 2026 · 6.7 miles
Quick answers about CO9 Senior Homehelp Limited
- How much does care from CO9 Senior Homehelp Limited cost?
- CO9 Senior Homehelp Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- What type of care does CO9 Senior Homehelp Limited provide?
- CQC lists CO9 Senior Homehelp Limited under: homecare agencies. Check which of these it is actively providing now.
- Where is CO9 Senior Homehelp Limited based?
- The agency works from Rear Office, Bank Building, 2 Market Hill, Halstead, CO9 2AR; ask which postcodes its carers cover.
- Does CO9 Senior Homehelp Limited support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How is CO9 Senior Homehelp Limited rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How recent is CO9 Senior Homehelp Limited's CQC rating?
- The latest rating is dated 24 February 2023, 3 years ago; ask whether there have been changes since.
- Is CO9 Senior Homehelp Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-12112547739 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in February 2023.
Look further afield
In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.