Home care agency · Wigan

Combined Care Services

Rated Good by CQC Rating published 6 August 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from August 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Combined Care Services
Address
28 Maypole Crescent, Abram, Wigan, WN2 5YN
Run by
Mrs Gemma Louise Rhodes
Type of provider
Independent (owner-run)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
June 2021 (5 years)
Registered manager
*
Last CQC check
6 Aug 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

More in Wigan: Home care in Wigan (74) · Best rated home care agencies in Wigan · Elderly care at home in Wigan · Care for adults under 65 at home in Wigan · Live-in care in Wigan · 24-hour care in Wigan

Read the full CQC inspection report · CQC location ID 1-11095340991

Combined Care Services at a glance

Registered with CQC as a home care agency, Combined Care Services is based in Wigan, run by Mrs Gemma Louise Rhodes. It is registered to support adults of all ages.

Its latest CQC rating is Good overall (August 2022). It is one of 106 CQC-registered home care agencies that have an office within 7 miles of Hindley; 68 of those are rated Good or Outstanding.

The company behind Combined Care Services

Combined Care Services is the only service its provider, Mrs Gemma Louise Rhodes, runs, so it is an independent, single-site operator rather than part of a chain.

Budgeting for this agency

We estimate visits from Combined Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

People with savings under £23,250 may get help from Wigan Council after a needs and financial assessment.

The ratings in context

Combined Care Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 19 of the 31 other agencies in Wigan that CQC has rated.

Registered specialisms

Registration details from CQC.

How it fits locally

There are 17 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Belong at Home Domiciliary Care Agency - Wigan & Southport, 1.2 miles away.

7 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Abram ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.

Safe, effective, caring, responsive, well-led

  • SafeGood29 of 32 in Wigan
  • EffectiveGood28 of 32 in Wigan
  • CaringGood26 of 32 in Wigan
  • ResponsiveGood25 of 32 in Wigan
  • Well-ledGood20 of 32 in Wigan

Source: CQC, published 6 August 2022. Under each rating: how many agencies in Wigan share it.

The inspection, summarised

  • People who used the service and relatives said they felt the service was safe.
  • Staff were recruited safely and there were enough staff to provide people's care.
  • Staff carried out routine COVID-19 testing and there was enough personal protective equipment (PPE) available which people confirmed was always worn.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

Inspected 29 June 2022; report published 6 August 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

History with CQC

CQC registration dates from June 2021, so the service has been operating for around 5 years under its current registration.

There is a single overall rating on record, Good (August 2022).

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Past CQC ratings

  1. Aug 2022 Good
  2. Today Rating 4 years old

The location's rating record from CQC, from first to latest.

Inspection reports to read

The neighbourhood

Ward
Abram
Parliamentary constituency
Makerfield
NHS planning area
NHS Greater Manchester Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in WN2 (5)

Bigger map · Get directions · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Family reviews

There are no reviews of Combined Care Services yet. If you know the service, your experience could help someone else.

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Combined Care Services in local context

  • Rated Good. Across Wigan, 94% of the 31 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (August 2022) is more recent than 58% of agency ratings in Wigan.
  • Registered with CQC in 2021: it has been registered longer than 44% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in Wigan lists 6.

Benchmarked against all CQC-registered home care agencies in Wigan (Oct 2026).

Nearby options

Guides for families

Other home care agencies near Wigan with recent ratings

Quick answers about Combined Care Services

What kind of care can Combined Care Services offer?
Registration for Combined Care Services covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Combined Care Services?
On CQC's register the provider is Mrs Gemma Louise Rhodes.
How much does care from Combined Care Services cost?
We don't have published prices from Combined Care Services yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Combined Care Services score on each CQC key question?
CQC rates five key questions. For Combined Care Services: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
Where is Combined Care Services based?
28 Maypole Crescent, Abram, Wigan, WN2 5YN is the agency's office; check it serves your postcode.
Is Combined Care Services regulated by the Care Quality Commission?
Combined Care Services is on the CQC register as a home care agency (ID 1-11095340991) and was rated Good overall in August 2022.
Is Combined Care Services registered for dementia care?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
How recent is Combined Care Services's CQC rating?
Its current CQC rating dates from 6 August 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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Combined Care Services: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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