Home care agency · Reigate
Community Prospects
Illustrative photo, not of Community Prospects- Address
- 1 Castlefield Court, Church Street, Reigate, RH2 0AH
- Run by
- Active Prospects (7 services)
- Type of provider
- Independent
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2019 (7 years)
- Registered manager
- Gertrude Khumbize Clarke, Laura Jane Hugill, Christopher Wolfgang Lloyd, Katarzyna Maria Wrobel
- Company check
- Active, accounts up to date (Companies House IP26618R)
- Last CQC check
- 25 Oct 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in Reigate: Home care in Reigate (83) · Best rated home care agencies in Reigate · Elderly care at home in Reigate · Learning disability care at home in Reigate · Mental health care at home in Reigate · Live-in care in Reigate
CQC page for this service · CQC location ID 1-7424842370
An overview of Community Prospects
Registered with CQC as a home care agency that also provides supported living, Community Prospects is based in Reigate, run by Active Prospects. It supports adults of all ages, with registered specialisms in learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2022), with Well-led rated Outstanding. It is one of 83 CQC-registered home care agencies that have an office within 7 miles of Reigate; 57 of those are rated Good or Outstanding.
Likely fees
We estimate visits from Community Prospects at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Surrey Council can help with costs for people with savings under £23,250, starting with a free assessment.
Reading Community Prospects's CQC ratings
Area by area, Well-led is rated Outstanding; 4 other areas are Good.
Across Surrey, 17 of 223 rated agencies are Outstanding for Well-led (8%).
Outstanding ratings for a single area are uncommon; the Well-led section of the report gives examples of what inspectors saw.
The inspection, summarised
- Right Support: Staff supported people to live as independently as possible and be in control of their daily lives.
- People were supported by staff to take up paid employment which helped them to maintain their independence and reduce the level of support they required from staff.
- People were provided with a choice in all their decision- making and families were involved where they wanted to be.
- People's risks in relation to their care were managed well.
Inspected 26 July 2022; report published 25 October 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Around Reigate
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Walfinch Reigate & Horsham, under 0.5 miles away.
11 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Reigate ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
The five key questions
- Safe199 of 223 in Surrey
- Effective203 of 223 in Surrey
- Caring191 of 223 in Surrey
- Responsive196 of 223 in Surrey
- Well-led17 of 223 in Surrey
From CQC's latest report, published 25 October 2022. Under each rating: how many agencies in Surrey share it; for example, 17 of 223 agencies in Surrey rated Outstanding for Well-led.
Community Prospects over the years
Community Prospects has been registered with CQC since August 2019, about 7 years.
CQC has published 2 overall ratings for it (2016–2022), starting at Good and staying Good every time.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The registered provider
Community Prospects is run by Active Prospects (company IP26618R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Active Prospects runs 7 CQC-registered services across 2 council areas; 5 of the 5 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.
6 of its services are in Surrey.
Earlier inspections
- Nov 2016
- Oct 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 25 October 2022
Location and local area
- Ward
- Reigate
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Reigate
- NHS area (integrated care board)
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in RH2 (12)
Open the full map · Plan a journey · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Family reviews
Be the first to review Community Prospects. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Community Prospects in local context
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (October 2022) is more recent than 47% of agency ratings in Surrey.
- Registered with CQC in 2019: it has been registered longer than 54% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Surrey lists 6.
Compared with every CQC-registered home care agency in Surrey. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Reigate, rated recently
- Assist Care Group - SurreyOct 2026 · 6.4 miles
- TendacareAug 2026 · 6.6 miles
- Bluebird Care (Reigate)Jun 2026 · under 0.5 miles
Frequently asked about Community Prospects
- Where is Community Prospects based?
- 1 Castlefield Court, Church Street, Reigate, RH2 0AH. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Community Prospects registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-7424842370 and was rated Good overall in October 2022.
- Is Community Prospects registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- How recent is Community Prospects's CQC rating?
- The rating now shown was published on 25 October 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- What kind of care can Community Prospects offer?
- CQC lists Community Prospects under: homecare agencies, supported living. Check which of these it is actively providing now.
- Who is the registered provider for Community Prospects?
- On CQC's register the provider is Active Prospects.
- How much does care from Community Prospects cost?
- We don't have published prices from Community Prospects yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Community Prospects score on each CQC key question?
- CQC rates five key questions. For Community Prospects: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Start with Safe and Well-led when reading the report.
Home care in nearby towns
In Surrey
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.