Home care agency · Poole
Dana Care
Illustrative photo, not of Dana Care- Address
- 102 Sandbanks Road, Poole, BH14 8DA
- Run by
- Dana Payne Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2016 (10 years)
- Registered manager
- Michelle Louise Payne
- Company check
- Active, trading since 2007 (18 years), accounts up to date (Companies House 06457127)
- Last CQC check
- 19 May 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Poole: Home care in Poole (132) · Best rated home care agencies in Poole · Elderly care at home in Poole · Live-in care in Poole · 24-hour care in Poole
Read the full CQC inspection report · CQC location ID 1-2619992953
Introducing Dana Care
Registered with CQC as a home care agency, Dana Care is based in Poole, run by Dana Payne Limited. It is registered to support older people.
Its latest CQC rating is Good overall (May 2020), with Caring rated Outstanding. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Poole; 95 of those are rated Good or Outstanding.
Rating history
- Aug 2017
- May 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first.
Reports on the CQC website
- CQC inspection report 19 May 2020
- CQC inspection report 4 August 2017
Map and area details
- Ward
- Parkstone
- Parliamentary constituency
- Poole
- NHS area (integrated care board)
- NHS Dorset Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in BH14 (9)
See the wider area · Get directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
What inspectors found
- People and relatives told us that the service was provided by staff who were caring and supportive.
- Care was well planned, visits were carefully organised, and care was responsive to people's individual needs.
- People had access to healthcare services and were involved in decisions about their care.
- Partnerships with other agencies and health professionals enabled effective outcomes for people.
Inspected 12 March 2020; report published 19 May 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Dana Care is run by Dana Payne Limited (company 06457127), incorporated in 2007, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Ratings for safety, care and leadership
- Safe90 of 92 in Bournemouth, Christchurch and Poole
- Effective88 of 92 in Bournemouth, Christchurch and Poole
- Caring9 of 92 in Bournemouth, Christchurch and Poole
- Responsive87 of 92 in Bournemouth, Christchurch and Poole
- Well-led87 of 92 in Bournemouth, Christchurch and Poole
As rated by CQC, published 19 May 2020. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it; for example, 9 of 92 agencies in Bournemouth, Christchurch and Poole rated Outstanding for Caring.
History with CQC
Registered in May 2016, it has 10 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.
The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 2 CQC reports on file for this address; the newest is from 19 May 2020.
Specialisms
Specialisms as registered with CQC.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Maidment Court, 0.8 miles away.
17 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Parkstone ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Strengths and weak spots in the ratings
For Dana Care, Caring is rated Outstanding; 4 other areas are Good.
Across Bournemouth, Christchurch and Poole, 9 of 92 rated agencies are Outstanding for Caring (10%).
The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Budgeting for this agency
We estimate visits from Dana Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Bournemouth, Christchurch and Poole Council for a free care needs assessment.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (May 2020) is more recent than 12% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2016: it has been registered longer than 73% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
Comparison set: every registered home care agency in Bournemouth, Christchurch and Poole, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Poole
- Lewis-Manning Hospice CareAug 2026 · 0.8 miles
- Blossom Home Care PooleJul 2026 · under 0.5 miles
- Altogether Care - Care At Home Limited PooleJan 2025 · 0.7 miles
Dana Care: common questions
- When did CQC last rate Dana Care?
- The rating now shown was published on 19 May 2020, 6 years ago. Ask what has changed since then, for example in management or staffing.
- Does Dana Care support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Dana Care a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-2619992953 and was rated Good overall in May 2020.
- What is Dana Care's address?
- 102 Sandbanks Road, Poole, BH14 8DA. That is the office; visits happen in your own home, so confirm your area is covered.
- How did Dana Care score on each CQC key question?
- CQC rates five key questions. For Dana Care: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does care from Dana Care cost?
- Dana Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Dana Care?
- On CQC's register the provider is Dana Payne Limited.
- What services is Dana Care registered for?
- Dana Care is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Home care in nearby towns
In Bournemouth, Christchurch and Poole
Is this your service? Show your rating on your website
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.