Home care agency · Southport

Delta Care Ltd

Rated Good by CQC Rating published 2 September 2025 Rating 1 year old
A carer talking with women in wheelchairs Illustrative photo, not of Delta Care Ltd
Address
93 Tulketh Street, Southport, PR8 1AW
Run by
Delta Care Ltd (7 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2012 (14 years)
Registered manager
Stacey Melissa Stansfield
Company check
Active, trading since 1996 (30 years), accounts up to date (Companies House 03224064)
Last CQC check
2 Sep 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-420932103

About Delta Care Ltd

Delta Care Ltd is a CQC-registered home care agency in Southport. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (September 2025). It is one of 28 CQC-registered home care agencies that have an office within 7 miles of Southport; 18 of those are rated Good or Outstanding.

Delta Care Ltd over the years

CQC registration dates from May 2012, so the service has been operating for around 14 years under its current registration.

CQC has published 5 overall ratings for it (2015–2025), starting at Good and staying Good every time.

There are 6 CQC reports on file for this address; the newest is from 8 February 2023.

Detailed scores

Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Delta Care Ltd scores 71%.

Safe Good 62%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments2 · Some shortfalls
  • Safe and effective staffing2 · Some shortfalls
  • Infection prevention and control3 · Good
  • Medicines optimisation2 · Some shortfalls
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 68%
  • Shared direction and culture2 · Some shortfalls
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability2 · Some shortfalls
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 29 May 2025, published 2 September 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Past CQC ratings

  1. Apr 2015 Good
  2. Jun 2017 Good
  3. Jan 2020 Good
  4. Feb 2023 Good
  5. Sep 2025 Good
  6. Today Rating 1 year old

CQC rating timeline for this address.

CQC documents

Finding it

Ward
Duke's
Parliamentary constituency
Southport
Integrated care board
NHS Cheshire and Merseyside Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in PR8 (14)

Bigger map · Plan a journey · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

The company behind Delta Care Ltd

Delta Care Ltd is run by Delta Care Ltd (company 03224064), incorporated in 1996, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Delta Care Ltd runs 7 CQC-registered services across 4 council areas; 7 of the 7 with a rating are Good or Outstanding (100%), against 87% for the same mix of services across England.

Inspection findings in brief

  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we also consider any wider social care provided.
  • People and their relatives largely spoke positively about the care and support they received from the service.

Inspected 5 December 2022; report published 8 February 2023. From the regulator's own summary (Open Government Licence). Read the full report.

Each area CQC checks

  • SafeGood62% score34 of 38 in Sefton
  • EffectiveGood75% score36 of 38 in Sefton
  • CaringGood75% score33 of 38 in Sefton
  • ResponsiveGood75% score35 of 38 in Sefton
  • Well-ledGood68% score30 of 38 in Sefton

Source: CQC, published 2 September 2025. Under each rating: how many agencies in Sefton share it.

Around Southport

There are 19 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is Helping Hands Southport, under 0.5 miles away.

Its rating is more recent than any of the 19 nearest rated agencies.

It sits in Duke's ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.

Likely fees

We estimate visits from Delta Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask Sefton Council for a free care needs assessment.

The ratings in context

Delta Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 29 of the 37 other agencies in Sefton that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 62%, averaging 71% overall.

Needs it is registered to meet

Specialisms as registered with CQC.

Family reviews

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Questions about Delta Care Ltd

How much does care from Delta Care Ltd cost?
We don't have published prices from Delta Care Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
What services is Delta Care Ltd registered for?
Delta Care Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Where is Delta Care Ltd based?
Its office is at 93 Tulketh Street, Southport, PR8 1AW. Carers travel to people's homes, so check it covers your street.
Is Delta Care Ltd registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
How is Delta Care Ltd rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
When did CQC last rate Delta Care Ltd?
2 September 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
Is Delta Care Ltd a registered provider?
Delta Care Ltd is on the CQC register as a home care agency (ID 1-420932103) and was rated Good overall in September 2025.

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In Sefton

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Delta Care Ltd: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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