Home care agency · Huddersfield
Dependable Health Care Ltd
Illustrative photo, not of Dependable Health Care Ltd- Address
- Ray Street, Enterprise Centre, Ray Street, Huddersfield, HD1 6BL
- Run by
- Dependable Health Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2020 (6 years)
- Registered manager
- Pilot Muzanenhamo
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09747468)
- Last CQC check
- 9 Mar 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Huddersfield: Home care in Huddersfield (62) · Best rated home care agencies in Huddersfield · Dementia care at home in Huddersfield · Elderly care at home in Huddersfield · Physical disability care at home in Huddersfield · Live-in care in Huddersfield
Full report at cqc.org.uk · CQC location ID 1-9529827421
About Dependable Health Care Ltd
Dependable Health Care Ltd in Huddersfield is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Requires improvement overall (March 2023). Safe and Well-led were rated Requires improvement. It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Huddersfield; 42 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Bluewater Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (3 of the nearest 25).
9 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Dalton ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The ratings in context
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Kirklees, 13 of 62 rated agencies are Requires improvement for Safe (21%), while 12 of 62 rated agencies are Requires improvement for Well-led (19%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Costs to expect
We estimate visits from Dependable Health Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Kirklees Council may contribute once it has carried out a free needs assessment.
Ratings for safety, care and leadership
- Safe13 of 62 in Kirklees
- Effective59 of 62 in Kirklees
- Caring57 of 62 in Kirklees
- Responsive54 of 62 in Kirklees
- Well-led12 of 62 in Kirklees
From CQC's latest report, published 9 March 2023. Under each rating: how many agencies in Kirklees share it.
Track record
CQC registration dates from October 2020, so the service has been operating for around 6 years under its current registration.
So far CQC has published one overall rating: Requires improvement, in March 2023.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The company behind Dependable Health Care Ltd
Dependable Health Care Ltd is run by Dependable Health Care Ltd (company 09747468), incorporated in 2015, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
How its rating has changed
- Mar 2023
- Today Rating 3 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 9 March 2023
Finding it
- Ward
- Dalton
- Council
- Kirklees Council · paying for care
- Parliamentary constituency
- Huddersfield
- NHS integrated care board
- NHS West Yorkshire Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in HD1 (21)
View on OpenStreetMap · Get directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
Key points from CQC's visit
- Risks to people were not always adequately assessed or managed.
- There were enough staff to meet people's needs, but not always to achieve consistency for people.
- The service worked in partnership with health and social care professionals, however advice was not consistently recorded in people's care plans.
- People and their relatives were involved in assessing and reviewing care however, people's care records were not always person centred.
Inspected 10 February 2023; report published 9 March 2023; supporting 30 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
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Dependable Health Care Ltd against its area
- Rated Requires improvement. Across Kirklees, 80% of the 61 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2023) is more recent than 48% of agency ratings in Kirklees.
- Registered with CQC in 2020: it has been registered longer than 46% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Kirklees lists 5.
- Areas CQC rated below Good: Safe (21% of home care agencies in Kirklees are also rated below Good here); Well-led (20% of home care agencies in Kirklees are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Kirklees; CQC register, Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Huddersfield, rated recently
- CJP Outreach Services LtdNov 2025 · 3.8 miles
- Limitless Care LtdJun 2026 · under 0.5 miles
- 24Hrs HC Home Care Services LimitedJul 2025 · under 0.5 miles
Dependable Health Care Ltd questions answered
- How recent is Dependable Health Care Ltd's CQC rating?
- 9 March 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Dependable Health Care Ltd regulated by the Care Quality Commission?
- Registered, yes: location 1-9529827421 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in March 2023.
- Does Dependable Health Care Ltd support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Dependable Health Care Ltd rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What is Dependable Health Care Ltd's address?
- Ray Street, Enterprise Centre, Ray Street, Huddersfield, HD1 6BL. That is the office; visits happen in your own home, so confirm your area is covered.
- What are Dependable Health Care Ltd's fees?
- Dependable Health Care Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What kind of care can Dependable Health Care Ltd offer?
- Its CQC registration covers homecare agencies. Ask Dependable Health Care Ltd how it would adapt if needs increase.
Compare other agencies nearby
In Kirklees
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.